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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old October 23rd, 2006, 10:40 AM   #1 (permalink)
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admin link not working, page not found inside frames

Hi, I have recently just installed Photopost and everything went well, I received no errors during the install, and I am able to view photopost fine:
http://cookalbums.ca/pp/

However when I login and click the "Admin" link I get what looks like a frame page and in each frame page it says page can not be found.
You can see this here:
http://cookalbums.ca/pp/adm-index.php

Please advise how to fix this broken code in the adm-index.php page

Everything else seems to work as it should.

Thanks
Duane
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Old October 23rd, 2006, 01:23 PM   #2 (permalink)
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Exclamation Anyone?

Anyone?

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Old October 23rd, 2006, 04:14 PM   #3 (permalink)
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I dont see anything wrong suppose you can emal me an admin login
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Old October 23rd, 2006, 07:44 PM   #4 (permalink)
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I have emailed you the login/password

I have emailed you the login/password

Thanks
Duane
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Old October 23rd, 2006, 11:09 PM   #5 (permalink)
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login?

Hi Chuck
Did you have chance to login and see the problem?

Duane
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Old October 24th, 2006, 07:43 AM   #6 (permalink)
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I do not see any emails yet from you.
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Old October 24th, 2006, 10:19 AM   #7 (permalink)
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email

I have just emailed you again.

Thanks
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Old October 24th, 2006, 01:54 PM   #8 (permalink)
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Exclamation files are there

Hi Chuck

Pages are there
I even unpacked the zip file again last night, it didn't make any difference

host2:/srv/vhosts/cookalbums.ca/pp # ls
. config-int.php inc_features.php showfull.php
.. config-int.php.NEW inc_photopost.php showgallery.php
adm-cats.php data index.php showmembers.php
adm-inc.php documentation install.old.php showphoto.php
adm-index.php ecard.php languages slideshow.php
adm-misc.php editphoto.php member.php stylesheets
adm-photo.php footer.htm misc.php templates
adm-users.php forums pclzip.lib.php upgrade.php
bulkupload.php header-inc.php pp-inc.php uploadphoto.php
comments.php header.htm pputils.js uploads
comshow.php help register.php useralbums.php
config-inc.php image-inc.php search.php watermark.php
config-inc.php.NEW images showframe.php

If I cat adm-index.php
It says:

<frameset border="0" cols="195,*" frameborder="no" framespacing="0"> <frame name="leftFrame" src="adm-misc.php?admact=sidemenu" scrolling="yes" frameborder="0" marginwidth="0" marginheight="0" border="no" /> <frame name="mainFrame" src="adm-misc.php?admact=mainmenu" scrolling="yes" frameborder="0" marginwidth="0" marginheight="0" border="no" /> </frameset> <noframes>

And adm-misc.php is there as you can see

Duane
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Old October 24th, 2006, 02:07 PM   #9 (permalink)
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I will have to scan the last few years of tech support threads to see if I see anything like this as nothing comes to mind program related
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Old October 24th, 2006, 02:13 PM   #10 (permalink)
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ssh?

OK, problem is I am running out of time
If I email you ssh login/password, would it help?

Duane
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Old October 24th, 2006, 03:16 PM   #11 (permalink)
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If all files exist and the program appears to be installed correctly I dont think that is going to help

I have to search old threads to see if anyone ever reported anything like this and see if there is something that can be done. In the back of my mind I am thinking there is some type of server thing that can cause this and your host might need to tweak something but not sure until I research
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Old October 24th, 2006, 03:32 PM   #12 (permalink)
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ok ...

OK but there is no "host" it is my server that I colocate so I have full accesss

All my other php/mysql sites code work fine, and I don't see why if its a server problem it would only effect that specfic "admin" page

Duane
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Old October 24th, 2006, 03:40 PM   #13 (permalink)
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posting ...

I found this posting:

Install successful (no errors) But Admin CP will not display


Looks like the same issue, where it has broken pages inside the frame.

Duane
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Old October 24th, 2006, 06:40 PM   #14 (permalink)
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Yes I remembered something which is what I was searching for can not say the answer was since that has been a month ago

I did send you an email I am awaiting response on
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Old October 25th, 2006, 07:27 PM   #15 (permalink)
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Got it Working!

I GOT IT Working!

In the error log I found this:

[client 24.137.213.35] PHP Fatal error: Allowed memory size of 8388608 bytes exhausted (tried to allocate 92160 bytes) in /srv/vhosts/cookalbums.ca/pp/pp-inc.php on line 3814
[client 24.137.213.35] PHP Fatal error: Allowed memory size of 8388608 bytes exhausted (tried to allocate 92160 bytes) in /srv/vhosts/cookalbums.ca/pp/pp-inc.php on line 3814
[client 24.137.213.35] PHP Fatal error: Allowed memory size of 8388608 bytes exhausted (tried to allocate 92160 bytes) in /srv/vhosts/cookalbums.ca/pp/pp-inc.php on line 3814


I increased in php.ini from 8MB to 16MB
now admin link works fine!

Strange that it did not give an error or internal server error 500 instead just displaying page not found.

But anyway increasing it from 8MB solved it so now we know for future.

Duane
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Old October 25th, 2006, 07:50 PM   #16 (permalink)
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Strange it had no errors.
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Old October 25th, 2006, 08:29 PM   #17 (permalink)
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Error creating thumbnail! Error code: 1

Hi Chuck
Everything seems to be working fine except now I am unable to upload any photos
I keep getting:

Error creating thumbnail! Error code: 1

Command:

"/usr/bin/mogrify" +profile "*" -size 100x98 -quality 70 -geometry 100x98 -unsharp 10 '/srv/vhosts/cookalbums.ca/photoalbum/data/504/thumbs/main3.jpg'

I have searched the forms, and the most common answer to this error is to make sure safe mode is off which it is , and that uploads and data and their child directories are all 777 which I have made sure they are.

But I am still unable to upload any folders.

Is there something else I should check?

Duane
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Old October 25th, 2006, 08:35 PM   #18 (permalink)
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more info

Also I just checked the server logs, at the moment I press upload/submit

this is written to my apache error log:

[client 24.137.213.35] PHP Warning: %v%v() [<a href='function.%v'>function.%v</a>]: failed to open stream: No such file or directory in /srv/vhosts/cookalbums.ca/photoalbum/image-inc.php on line 302



Line 302 of image-inc.php has:
copy ( $filepath, $outthumb );

Duane

Last edited by dcook8645; October 25th, 2006 at 08:42 PM.
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Old October 25th, 2006, 09:20 PM   #19 (permalink)
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Try setting your processor to GD2 does the file upload process?
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Old October 25th, 2006, 09:33 PM   #20 (permalink)
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tried with gd2

When I try with GD2, it takes me to the upload confirm page, but the thumbnail has a red X

This is what I get by tail -f error.log

[client 24.137.213.35] PHP Warning: %v%v() [<a href='function.%v'>function.%v</a>]: Unable to open '/srv/vhosts/cookalbums.ca/photoalbum/data/504/thumbs/main3.jpg' for writing in /srv/vhosts/cookalbums.ca/photoalbum/image-inc.php on line 142
[Wed Oct 25 20:33:52 2006] [error] [client 24.137.213.35] File does not exist: /srv/vhosts/cookalbums.ca/photoalbum/data/504/thumbs, referer: http://cookalbums.ca/photoalbum/bulk...no&dthumbs=yes


And when I click Process I get this on the page:

Unable to read the format of file: /srv/vhosts/cookalbums.ca/photoalbum/data/504/medium/main3.jpg

And this is what apache error.log has when I press Process:

[client 24.137.213.35] PHP Warning: %v%v() [<a href='function.%v'>function.%v</a>]: Unable to open '/srv/vhosts/cookalbums.ca/photoalbum/data/504/thumbs/main3.jpg' for writing in /srv/vhosts/cookalbums.ca/photoalbum/image-inc.php on line 142, referer: http://cookalbums.ca/photoalbum/bulk...no&dthumbs=yes

[client 24.137.213.35] PHP Warning: %v%v() [<a href='function.%v'>function.%v</a>]: Unable to open '/srv/vhosts/cookalbums.ca/photoalbum/data/504/medium/main3.jpg' for writing in /srv/vhosts/cookalbums.ca/photoalbum/image-inc.php on line 142, referer: http://cookalbums.ca/photoalbum/bulk...no&dthumbs=yes

[client 24.137.213.35] PHP Warning: %v%v() [<a href='function.%v'>function.%v</a>]: stat failed for /srv/vhosts/cookalbums.ca/photoalbum/data/504/medium/main3.jpg in /srv/vhosts/cookalbums.ca/photoalbum/image-inc.php on line 725, referer: http://cookalbums.ca/photoalbum/bulk...no&dthumbs=yes

[client 24.137.213.35] PHP Warning: fread(): supplied argument is not a valid stream resource in /srv/vhosts/cookalbums.ca/photoalbum/image-inc.php on line 725, referer: http://cookalbums.ca/photoalbum/bulk...no&dthumbs=yes
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