 | |  | | | Photopost Pro Installation & Upgrades If you're having install or upgrade problems |
October 21st, 2006, 12:18 AM
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#1 (permalink)
| | Member Verified Customer
Join Date: Jul 2004
Posts: 54
| Cannot upload photos
I have moved servers recently. Both had cpanel and a cpanel to cpanel account transfer was completed. I have run into a problem with my Photopost. When a user uploads and image, it seems everything is fine. After the upload it will send them back to the category, but there is no sign of the photo upload. I have checked all of my directory permissions and have tried to switch from GD2 to Imagemagik. Neither of those worked. Any suggestions? On a side note, I have Photopost VBgallery installed on another site and it is working fine.
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October 21st, 2006, 08:13 AM
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#2 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,947
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well did you update server paths and all that after you moved? Did you reset permissions? If you view phpinfo is safe mode on or file uploads off?
You can post a url and test login here
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October 21st, 2006, 02:42 PM
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#3 (permalink)
| | Member Verified Customer
Join Date: Jul 2004
Posts: 54
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Server paths are exactly the same as the other server. Safe mode is off and file uploads are on. I will PM you a login info. How do I PM you, I see no link? I don't want to post the login info publicly.
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October 21st, 2006, 03:24 PM
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#4 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,947
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You can post a url here and a test login account not admin
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October 21st, 2006, 05:42 PM
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#5 (permalink)
| | Member Verified Customer
Join Date: Jul 2004
Posts: 54
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October 21st, 2006, 07:07 PM
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#6 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,947
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That behavior I see looks like your safe mode is on or file uploads is off. Basically your UPLOAD is being dropped by the server that I see
Recheck through admin all your server paths in global options storage options and you can post a phpinfo here for us to see
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October 21st, 2006, 07:18 PM
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#7 (permalink)
| | Member Verified Customer
Join Date: Jul 2004
Posts: 54
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I have triple checked my server paths and they are correct. Here is the info from phpinfo
allow_call_time_pass_reference On On
allow_url_fopen On On
always_populate_raw_post_data Off Off
arg_separator.input & &
arg_separator.output & &
asp_tags Off Off
auto_append_file no value no value
auto_prepend_file no value no value
browscap no value no value
default_charset no value no value
default_mimetype text/html text/html
define_syslog_variables Off Off
disable_classes no value no value
disable_functions no value no value
display_errors On On
display_startup_errors Off Off
doc_root no value no value
docref_ext no value no value
docref_root no value no value
enable_dl On On
error_append_string no value no value
error_log error_log error_log
error_prepend_string no value no value
error_reporting 2039 2039
expose_php On On
extension_dir ./ ./
file_uploads On On
gpc_order GPC GPC
highlight.bg #FFFFFF #FFFFFF
highlight.comment #FF8000 #FF8000
highlight.default #0000BB #0000BB
highlight.html #000000 #000000
highlight.keyword #007700 #007700
highlight.string #DD0000 #DD0000
html_errors On On
ignore_repeated_errors Off Off
ignore_repeated_source Off Off
ignore_user_abort Off Off
implicit_flush Off Off
include_path .:/usr/lib/php:/usr/local/lib/php .:/usr/lib/php:/usr/local/lib/php
log_errors On On
log_errors_max_len 1024 1024
magic_quotes_gpc On On
magic_quotes_runtime Off Off
magic_quotes_sybase Off Off
max_execution_time 30 30
max_input_time 60 60
open_basedir no value no value
output_buffering no value no value
output_handler no value no value
post_max_size 160M 160M
precision 12 12
register_argc_argv On On
register_globals On On
report_memleaks On On
safe_mode Off Off
safe_mode_exec_dir no value no value
safe_mode_gid Off Off
safe_mode_include_dir no value no value
sendmail_from no value no value
sendmail_path /usr/sbin/sendmail -t -i /usr/sbin/sendmail -t -i
serialize_precision 100 100
short_open_tag On On
SMTP localhost localhost
smtp_port 25 25
sql.safe_mode Off Off
track_errors Off Off
unserialize_callback_func no value no value
upload_max_filesize 160MB 160MB
upload_tmp_dir no value no value
user_dir no value no value
variables_order EGPCS EGPCS
xmlrpc_error_number 0 0
xmlrpc_errors Off Off
y2k_compliance On On
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October 21st, 2006, 07:19 PM
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#8 (permalink)
| | Member Verified Customer
Join Date: Jul 2004
Posts: 54
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Could there be a setting in php.ini that would be causing this?
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October 21st, 2006, 08:16 PM
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#9 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,947
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well try backing your filesizes down from 160MB to 8mb to start and make sure to upload all the new files as to be sure. what processor are you using to process images?
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October 21st, 2006, 11:05 PM
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#10 (permalink)
| | Member Verified Customer
Join Date: Jul 2004
Posts: 54
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That won't work as I have file hosting sites on the same server. My old server was set to 150mb. I am using GD2 right now, but have tried imagemagik with the same results.
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October 22nd, 2006, 09:19 AM
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#11 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,947
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Is your hosting space full?
I really dont know anything else besides safe mode or file uploads off that would cause behavior such as a file being dropped.
I will have to search more but would suggest you ensure your using the latest code and reupload all files except config files.
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October 22nd, 2006, 12:27 PM
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#12 (permalink)
| | Member Verified Customer
Join Date: Jul 2004
Posts: 54
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Its not full at all. I have over 80 gigs of free space and just uploaded the files again with no luck.
Last edited by idslamyou; October 22nd, 2006 at 12:51 PM.
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