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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old August 20th, 2006, 04:45 PM   #1 (permalink)
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Question Gallery is White Page after vB 3.5.4 upgrade to 3.6.0

I upgraded my vb forum from 3.5.4 to 3.6.0 and it all went smoothly, but now my gallery just shows a white/blank page. Any ideas?

Forum: www.MustangDanni.com/forum
Gallery www.MustangDanni.com/pics

Thanks,
Lisa.
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Old August 20th, 2006, 05:32 PM   #2 (permalink)
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what gallery is this? Photopost is not affected by upgrading vbulletin from 3.5 to 3.6 series only 3.0 to 3.6 since only Photopost versions 5.21 and higher support vbulletin 3.5 and up

What version Photopost where you running?

I would suggest you check your config files to ensure all the proper information is in them. You can also set PHP display errors to ON so you can see the exact error or look at your servers error logs.
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Old August 21st, 2006, 03:11 PM   #3 (permalink)
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This is at www.MustangDanni.com/forum and click Photo Gallery (or go to www.MustangDanni.com/pics). I am running PP 5.31 and vB 3.6.0.

I am checking my config.php file now, but I didn't change anything in PP, just upgraded vB. PP was working fine before the vB upgrade.

Thanks for your help.

Last edited by MustangLisa; August 21st, 2006 at 03:21 PM. Reason: Typo
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Old August 21st, 2006, 04:00 PM   #4 (permalink)
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that photopost link tells me it does exist cause ya have a trailing )

but anyway I would suggest you turn on php errors or check error logs on server for something that might assist. There has to be something that changed when you upgraded cause a normal upgrade would not break the gallery.

Check your config-int.php file and turn off the vb3 options and turn them to off and see if page loads.

Did you change table prefix or anything on vb upgrade there would have to be something that is different
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Old August 22nd, 2006, 08:02 AM   #5 (permalink)
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I got it, thanks!
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Old August 24th, 2006, 04:05 PM   #6 (permalink)
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sorry to hijack this thread but im having the same problem using VB3.5.4 and VBA with photopost. the only way i can get photopost to work is if i shut off all the vbintergration to it. is there a way to keep it intergrated without getting the blank page?

any help would be great
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Old August 24th, 2006, 05:23 PM   #7 (permalink)
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set the proper server path to your forum in the edit integration settings that should fix ya up
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Old August 24th, 2006, 05:36 PM   #8 (permalink)
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i have the proper server path set. ive gone thru all the settings about 40 bazillion times. i jsut posted up a new thread on this because after review its a totally different topic. sorry
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Old September 3rd, 2006, 05:10 PM   #9 (permalink)
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I'm having same problem

I upgraded from VB3.0.6 to 3.6.0 and now have a white page on the user portion of the photo albums. The clasiifieds and forum works fine.

When I go to the edit config -- the area you put your VB license number in is highlighted -- but it has the right license number in it.
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Old September 3rd, 2006, 05:18 PM   #10 (permalink)
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If I turn of VB3 integration -- I see it. I turn it off -- it goes to just a white page.
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Old September 3rd, 2006, 05:36 PM   #11 (permalink)
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Quote:
Originally Posted by MustangLisa View Post
I got it, thanks!

Roll me a bone -- what did you do to get it? I've tried virtually everything.
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Old September 3rd, 2006, 05:50 PM   #12 (permalink)
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Make sure your path to vbulletin etc is all filled out correctly in config-int.php
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Old September 3rd, 2006, 06:22 PM   #13 (permalink)
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Quote:
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Make sure your path to vbulletin etc is all filled out correctly in config-int.php


I changed nothing in my config file -- and have used it with VB for years now. It worked 10 minutes before the upgrade -- and I got a white page as soon as I checked after the upghrade.

If I turn VB3 intergration on I get white space. If I turn it off -- it shows up using the default pp CSS.
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Old September 4th, 2006, 10:14 AM   #14 (permalink)
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Your paths would not appear to be correct then in that file.
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Old September 4th, 2006, 12:36 PM   #15 (permalink)
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I changed nothing and the config-int was CMOD 644 -- but here it is:

Code:
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Old September 4th, 2006, 12:42 PM   #16 (permalink)
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Here's my other config -- if you see something wrong -- I'm listening

Code:
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Old September 4th, 2006, 12:47 PM   #17 (permalink)
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and my vb config
Code:
Content visible to verified customers only.
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Old September 4th, 2006, 02:23 PM   #18 (permalink)
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I dont see anything there but I see something looking at your site

You need to upgrade your 5.02 to the latest as only Photopost 5.21 or above supports vbulletin 3.5 and above.
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