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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old August 8th, 2006, 04:05 PM   #1 (permalink)
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Can't access admin pages

I have just installed the latest version of PhotoPost and integrated it with my vBulletin 3.5.2 forum. When I am logged-in with my administrator account from the forum I cannot access the admin area of the PhotoPost gallery. When I try to access the adm-index.php page I get the message, "You are not a valid administrator or moderator!" I have tried this with several different administrator and moderator accounts.

What could the problem be?
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Old August 8th, 2006, 11:03 PM   #2 (permalink)
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You need to use an administrator account which belongs to usergroup 6. Only usergroup 6 has admin access on a new install incase your using a special admin account.
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Old August 9th, 2006, 03:52 AM   #3 (permalink)
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The administrator account I am using belongs to usergroup id 6.
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Old August 9th, 2006, 08:26 AM   #4 (permalink)
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Therefore you should have admin access if this is the case

what entries are under the usergroups table in the database?
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Old August 9th, 2006, 02:17 PM   #5 (permalink)
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The usergroups table is empty. The usergroup id of 6 I refered to earlier is from the usergroup table that vBulletin 3 uses. I presume the problem is because the usergroups table PhotoPost uses is empty. How can I populate the table with the correct data?
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Old August 9th, 2006, 02:26 PM   #6 (permalink)
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I found data for the usergroups table in another thread ( http://www.photopost.com/forum/showp...12&postcount=4 ), and changed the Admin group to usergroup id 6. This got me into the admin area of my PhotoPost installation. I then went into the usergroup options and refreshed usergroups from my forum. I guess this problem is now fixed.
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Old August 9th, 2006, 04:20 PM   #7 (permalink)
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Yep did you by chance specify the wrong table prefix when installing? Just curius why the table was empty
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Old August 11th, 2006, 06:00 PM   #8 (permalink)
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I had the right table prefix. All the other tables were populated during instalation.
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