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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old August 3rd, 2006, 08:12 AM   #1 (permalink)
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No errors, just blank

Looks like the install went OK. I chose VB3 integration (I have 3.5.4). I can get into the adm-index and everything looks right. I double-checked the paths in my config files.

When I try to load photopost index in the browser, I get a blank page. No error messages.
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Old August 3rd, 2006, 08:44 AM   #2 (permalink)
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If your index is not loading do you see any errors? I suggest you check your config-int.php file and make sure in the $vbpath variable the path to your vbulletin forum is correct
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Old August 3rd, 2006, 12:25 PM   #3 (permalink)
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Thanks for the reply. No errors, no nothing. Just a blank page. All the strings are correct in both config files.

Here is the html that is generated by index.php:


Quote:
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=windows-1252"></HEAD>
<BODY></BODY></HTML>

Nothing. I know there must be something very basic that I have set wrong.
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Old August 3rd, 2006, 01:08 PM   #4 (permalink)
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Are your templates on the server? Is it just your index? url to install
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Old August 3rd, 2006, 01:28 PM   #5 (permalink)
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All the files are on the server, except install.php which I deleted after installation was complete. I can see all the settings in adm-index, though.
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Old August 3rd, 2006, 02:20 PM   #6 (permalink)
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if you would like help please post a url to your install thanks

also try turning off the vb3 define boxes in config-int.php and see what happens.
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Old August 3rd, 2006, 02:29 PM   #7 (permalink)
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Oh - I see. I thought you meant the .php. The URL is <URL Removed>


Edit: turning off the vb3 defines results in what you see now.

Last edited by Monty NC; August 5th, 2006 at 02:37 PM.
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Old August 5th, 2006, 02:52 PM   #8 (permalink)
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I never saw any other response to this post, so I figured I would post a followup in case someone else has this problem. A friend who has successfully installed photopost just helped me figure it out.

The issue I was having was that photopost installed correctly, with a generic black text/white background, and I could tell it was accessing the database correctly since it showed the proper login name and number of members, etc. When VB3 integration was switched on in config-int.php, then photopost would not load at all. Somehow in the process of the installation script, the forum path was specified as:
/siteroot/forums/photopost/forums
...when it should have been just
/siteroot/forums
Making that change (in the integration control panel) fixed the problem. Now the gallery has the same look & layout as the rest of the forums. It's not just me - another friend who was independantly installing photopost just yesterday had the exact same error.
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Old August 5th, 2006, 04:50 PM   #9 (permalink)
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On an install we can make path suggestions but it is always up to the user to verify. The error is only going to happen if on install you do not verify the path.
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Old April 28th, 2008, 01:25 PM   #10 (permalink)
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I know this is an old thread but I wanted to bump it to remind people to make sure they are checking there paths!!!
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Old April 28th, 2008, 02:25 PM   #11 (permalink)
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They still dont always check paths on install Thats why we are here to assist those that dont.
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