 | |  | | | Photopost Pro Installation & Upgrades If you're having install or upgrade problems |
April 1st, 2006, 07:46 AM
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#1 (permalink)
| | Member Verified Customer
Join Date: Dec 2001 Location: UK
Posts: 56
| Unable to access admin
Hi,
Just renewed my license and already getting errors. Installed photopost ok, had a few permission errors but looks ok.
The problems Im getting are as follows:
Photopost is intergrated with VBulletin and all the images within photopost are all red x marks.
Also........
Im unable to access the admin panel of photopost to check the settings?
Any help?
Laters.
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April 1st, 2006, 07:47 AM
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#2 (permalink)
| | Member Verified Customer
Join Date: Dec 2001 Location: UK
Posts: 56
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Just noticed Im a registered user and not verified?
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April 1st, 2006, 08:36 AM
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#3 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 68,070
| http://www.photopost.com/forum/before-you-buy/announcements.html
that explains the verified customer issue
You have a link to your photopost install?
I would suggest if you installed with vb you reinstall and may careful attention to enter your correct vb license number and cookie prefix on install so your login works and you specify the correct paths and urls to photopost etc.
If images are red x's your url and or paths are incorrect.
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April 1st, 2006, 08:52 AM
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#4 (permalink)
| | Member Verified Customer
Join Date: Dec 2001 Location: UK
Posts: 56
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Yes I read the post in regards to the email address, but I have no access to the address used when I first registered Photopost.
I need to change it to a new address, how can I do this?
The URL for photopost is: www.tech-tronix.com/photopost
Laters Quote: |
Originally Posted by Chuck S http://www.photopost.com/forum/announcement.php?f=64
that explains the verified customer issue
You have a link to your photopost install?
I would suggest if you installed with vb you reinstall and may careful attention to enter your correct vb license number and cookie prefix on install so your login works and you specify the correct paths and urls to photopost etc.
If images are red x's your url and or paths are incorrect. | |
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April 1st, 2006, 09:07 AM
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#5 (permalink)
| | Member Verified Customer
Join Date: Dec 2001 Location: UK
Posts: 56
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Whats the correct path for this:
URL to PhotoPost main script directory
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April 1st, 2006, 09:09 AM
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#6 (permalink)
| | Member Verified Customer
Join Date: Dec 2001 Location: UK
Posts: 56
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Just tried and re install Photopost, I know I will get errors regarding duplicated tables in the database but I now get this: Code: Content visible to verified customers only.
Any ideas why?
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April 1st, 2006, 09:10 AM
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#7 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 68,070
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It would be http://www.tech-tronix.com/photopost
You would need to email sales@photopost.com and provide proof of ownership and ask to change the contact email.
Your photopost url to images stylesheets data etc is missing the trailing slash between the photopost url and those directories
As far as the permissions errors you have not followed the installation instructions and set the uploads and data directories at every level to 777 http://www.photopost.com/installphp.html |
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April 1st, 2006, 10:13 AM
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#8 (permalink)
| | Member Verified Customer
Join Date: Dec 2001 Location: UK
Posts: 56
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Email address changed, now the wait for the cron to kick in.
Or, how to you fancy running it manually Chuck?
Also, do you have any ideas what the above errors are?
Laters
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April 1st, 2006, 10:14 AM
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#9 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 68,070
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I already responded to your errors above please read my last reply
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April 2nd, 2006, 10:37 AM
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#10 (permalink)
| | Member Verified Customer
Join Date: Dec 2001 Location: UK
Posts: 56
| Quote: |
Your photopost url to images stylesheets data etc is missing the trailing slash between the photopost url and those directories
| I will check this when I can get into the admin panel. Quote: |
As far as the permissions errors you have not followed the installation instructions and set the uploads and data directories at every level to 777
| All the directories as stated within the install instructions are chmod to 777.
Laters
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April 2nd, 2006, 10:40 AM
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#11 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 68,070
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Your errors in this post are in direct contradiction to what your saying here that everything is 777 Unable to access admin
You did drill down to EVERY LEVEL of the data directory and make sure thumbs mini and medium are 777 not just the numeric catid's
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April 2nd, 2006, 11:12 AM
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#12 (permalink)
| | Member Verified Customer
Join Date: Dec 2001 Location: UK
Posts: 56
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Yep, just checked all files and sub files for correct chmod of 777 and all are 777.
Will remove data from my VB database and reinstall Photopost again and give it another go.
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