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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old April 1st, 2006, 07:46 AM   #1 (permalink)
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Unable to access admin

Hi,

Just renewed my license and already getting errors. Installed photopost ok, had a few permission errors but looks ok.

The problems Im getting are as follows:

Photopost is intergrated with VBulletin and all the images within photopost are all red x marks.

Also........

Im unable to access the admin panel of photopost to check the settings?

Any help?

Laters.
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Old April 1st, 2006, 07:47 AM   #2 (permalink)
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Just noticed Im a registered user and not verified?
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Old April 1st, 2006, 08:36 AM   #3 (permalink)
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http://www.photopost.com/forum/before-you-buy/announcements.html

that explains the verified customer issue

You have a link to your photopost install?

I would suggest if you installed with vb you reinstall and may careful attention to enter your correct vb license number and cookie prefix on install so your login works and you specify the correct paths and urls to photopost etc.

If images are red x's your url and or paths are incorrect.
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Old April 1st, 2006, 08:52 AM   #4 (permalink)
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Yes I read the post in regards to the email address, but I have no access to the address used when I first registered Photopost.

I need to change it to a new address, how can I do this?

The URL for photopost is: www.tech-tronix.com/photopost

Laters

Quote:
Originally Posted by Chuck S
http://www.photopost.com/forum/announcement.php?f=64

that explains the verified customer issue

You have a link to your photopost install?

I would suggest if you installed with vb you reinstall and may careful attention to enter your correct vb license number and cookie prefix on install so your login works and you specify the correct paths and urls to photopost etc.

If images are red x's your url and or paths are incorrect.
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Old April 1st, 2006, 09:07 AM   #5 (permalink)
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Whats the correct path for this:

URL to PhotoPost main script directory
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Old April 1st, 2006, 09:09 AM   #6 (permalink)
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Just tried and re install Photopost, I know I will get errors regarding duplicated tables in the database but I now get this:

Code:
Content visible to verified customers only.
Any ideas why?
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Old April 1st, 2006, 09:10 AM   #7 (permalink)
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It would be

http://www.tech-tronix.com/photopost

You would need to email sales@photopost.com and provide proof of ownership and ask to change the contact email.

Your photopost url to images stylesheets data etc is missing the trailing slash between the photopost url and those directories

As far as the permissions errors you have not followed the installation instructions and set the uploads and data directories at every level to 777

http://www.photopost.com/installphp.html
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Old April 1st, 2006, 10:13 AM   #8 (permalink)
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Email address changed, now the wait for the cron to kick in.

Or, how to you fancy running it manually Chuck?

Also, do you have any ideas what the above errors are?

Laters
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Old April 1st, 2006, 10:14 AM   #9 (permalink)
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I already responded to your errors above please read my last reply
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Old April 2nd, 2006, 10:37 AM   #10 (permalink)
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Quote:
Your photopost url to images stylesheets data etc is missing the trailing slash between the photopost url and those directories
I will check this when I can get into the admin panel.

Quote:
As far as the permissions errors you have not followed the installation instructions and set the uploads and data directories at every level to 777
All the directories as stated within the install instructions are chmod to 777.

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Old April 2nd, 2006, 10:40 AM   #11 (permalink)
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Your errors in this post are in direct contradiction to what your saying here that everything is 777

Unable to access admin

You did drill down to EVERY LEVEL of the data directory and make sure thumbs mini and medium are 777 not just the numeric catid's
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Old April 2nd, 2006, 11:12 AM   #12 (permalink)
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Yep, just checked all files and sub files for correct chmod of 777 and all are 777.

Will remove data from my VB database and reinstall Photopost again and give it another go.
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