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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old March 27th, 2006, 06:25 PM   #1 (permalink)
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Unhappy Cant upload any photos

I have all the permissions set correctly so i believe. I try to upload a photo and when i hit the submit button it brings me to the upload.php page that is all white . Then it just sits there. When i check my directories where its supposed to upload the picture there is nothing in there. I am able to create categories and edit everything i just cant upload any pictures.
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Old March 27th, 2006, 07:48 PM   #2 (permalink)
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This thread should help

Upload problems - again.....

You wanna place the ini_set to increase the memory level in either pp-inc.php or uploadphoto.php if your using gd2 at least thats what your issue sounds like your having.
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Old March 27th, 2006, 08:47 PM   #3 (permalink)
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I am using imagemagick. Its extreamly odd. I get no error nothing just a blank webpage with the address bar showing http://trevorjames.biz/gallery/uploadphoto.php
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Old March 27th, 2006, 09:04 PM   #4 (permalink)
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If its a blank page try what I noted. Otherwise my suggestion would be to upload clean files. registrations are not allowed so I couldnot try myself
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Old March 27th, 2006, 09:31 PM   #5 (permalink)
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as in reinstall the entire gallery? I will open the registration first
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Old March 27th, 2006, 09:37 PM   #6 (permalink)
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I will make you a admin
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Old March 27th, 2006, 09:43 PM   #7 (permalink)
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well I registered a name and your forum is not sending the email confirmation so you need to set me as a registered user
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Old March 27th, 2006, 09:44 PM   #8 (permalink)
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ya I dont know why its not sending a email. It should be. I checked the options. Thats another odd thing. I set you as a administrator
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Old March 27th, 2006, 09:50 PM   #9 (permalink)
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Your PHP is almost 4 years old.

Try editing your pp-inc.php file as this adding in bold

Code:
Content visible to verified customers only.
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Old March 27th, 2006, 09:58 PM   #10 (permalink)
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nope I am getting the same issue. I will re-do the entire photopost install right now
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Old March 27th, 2006, 10:00 PM   #11 (permalink)
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well I get it trying to download the actual script file which is extremely weird
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Old March 27th, 2006, 10:18 PM   #12 (permalink)
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okay I redid the install. i get the same thing where the page is just blank. I am noticing that the photos i upload are being uploaded to the upload/1 directory and the into the data/2 directory. The photo is there but not showing on the index page under any the category i uploaded it to.
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Old March 27th, 2006, 10:35 PM   #13 (permalink)
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oh also i tried the code you posted it didnt work. This is extreamly odd. I have never had a issue like this before
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Old March 28th, 2006, 05:05 AM   #14 (permalink)
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Well you wiped out my name and your server does not send email again. I did not get a blank page. I got the actual php file downloaded to my desktop meaning PHP was shutting down on the folder when I tried an upload

Since your PHP is so old all I can do is suggest the changes noted. Your Imagemagick is also very old. I guess seeing a situation as this your host is not going to help here.

My suggestion would be to upgrade PHP ImageMagick and reset permissions on the Photopost per the install manual here especially the uploads and data directory permission

http://www.photopost.com/installphp.html
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Old March 28th, 2006, 12:31 PM   #15 (permalink)
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Well i don't get the imagemagick i have 5.5.7 Q8. The php i have is 4.2.3. So i met all the requirements according the the doc you linked

Last edited by aluisi; March 28th, 2006 at 12:33 PM.
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Old March 28th, 2006, 01:55 PM   #16 (permalink)
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okay so i installed a older version of photopost 4.8.2 to check my compatibility. When some one registers i get this error
Quote:
PHP Warning: Failed to connect to mailserver, verify your "SMTP" setting in php.ini in C:\Program Files\Ensim\WEBppliance\SiteData\Domains\trevorjames.biz\ROOT\Inetpub\wwwroot\gallery\register.php on line 293
and when uploading a picture I get this error

Quote:
Error creating thumbnail! Error code: 1

Command:

"C:/Program Files/ImageMagick-5.5.7-Q8/mogrify.exe" -size 100x83 -quality 70 -geometry 100x83 C:/Program Files/Ensim/WEBppliance/SiteData/Domains/trevorjames.biz/ROOT/Inetpub/wwwroot/gallery/data/2/11-024-thumb.jpg
I have a feeling this is the same issues I am getting with the new version of photopost as well but for some odd reason that new version is not giving me any error reporting
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Old March 28th, 2006, 02:04 PM   #17 (permalink)
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well your server's PHP mail is not set up so you can not send PHP mail. Your host would need to correct this.

As far as ImageMagick your host may need to help here. Your uploads and data directories at every level need to be READ WRITE EXECUTE. Basically error code 1 tells me you have permissions issues writing the file and or accessing Imagemagick.
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Old March 28th, 2006, 02:09 PM   #18 (permalink)
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I host my self using windows server 2003 standered edition with the ensim web client program. I have the email intergration set up and added to my site. I will reconfigure my mail addon again for my site and check the permisions again.
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Old March 28th, 2006, 02:41 PM   #19 (permalink)
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I'm at a loss. no matter what I try or do i cant get this to work. I went file by file making sure the permissions were correct and they are its set well even though its not linux you will get the idea 775. I even set the exact same permissions for the mogrify.exe. Nothing works. What can i do? I need to get this to work. If I paid for the install will they adjust everything for me with my server and photopost making sure it works correctly?

Last edited by aluisi; March 28th, 2006 at 03:02 PM.
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Old March 30th, 2006, 05:49 PM   #20 (permalink)
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Okay Chuck S
I got the mail working. So the site now sends mail. I upgraded the php. I delt with the Ensim people and they are telling me its not working (being able to get the photos up there) because the permissions for the 2003 server c: drive is not allowing anonymous users and is stopping the process. Is there a way around this?
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