PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |

Go Back   PhotoPost Community > PhotoPost Support > PhotoPost Pro Support Forums > Photopost Pro Installation & Upgrades

Photopost Pro Installation & Upgrades If you're having install or upgrade problems

Reply
 
LinkBack Thread Tools Rate Thread Display Modes
Old January 31st, 2006, 08:37 AM   #1 (permalink)
Member
Verified Customer
 
Join Date: Sep 2004
Posts: 101
cannot login to admin console

After installing, I cklick Admin, login. It tells me 'login successful' yet sends me back to the default screen.

If I put in adm-index.php to the end of the path, I get the login, do so, and receive: Invalid login. Please check your username and password, or register.


In vb my cookie path is set to /
My forum prefix is BB as defined in the config.

What else do I need to do to resolve this?

Last edited by deb0; January 31st, 2006 at 09:21 AM.
deb0 is offline   Reply With Quote
Old February 2nd, 2006, 09:54 AM   #2 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,699
If it says invalid login at the photopost admin login check your config-inc.php file of photopost to ensure you have entered the correct variable for this $vblicense.

You must enter your correct vbulletin license number not customer number
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old February 2nd, 2006, 10:48 AM   #3 (permalink)
Junior Member
Verified Customer
 
Join Date: Jan 2006
Location: Fairfax, VA
Posts: 12
I'm having a similar problem, however, I can log in sometimes and not others.

If I go to www.elantraxd.com/photpost right now I can log in as user 'EEEEE' that I created last night. However, I can't log in as admin. UNLESS, I have just previously logged in to my vB admin control panel.

Any thoughts on that? Thanks in advance!
SuperGLS is offline   Reply With Quote
Old February 2nd, 2006, 11:04 AM   #4 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,699
Double check your license number as noted in my post above and also double check in your mysql database settings table that your cookie settings 171-173 are set exactly the same as vbulletin.

Numerous threads here on this issue. Your cookies and vbulletin license number must match exactly for logins to work.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old February 2nd, 2006, 12:55 PM   #5 (permalink)
Junior Member
Verified Customer
 
Join Date: Jan 2006
Location: Fairfax, VA
Posts: 12
Thanks! I'll give it a try later tonight.

I thought there might be a different issue from similar topics because of the logging in as admin sometimes and not others.
SuperGLS is offline   Reply With Quote
Old February 5th, 2006, 03:57 AM   #6 (permalink)
Member
Verified Customer
 
Join Date: Feb 2006
Posts: 87
i too am having same issue, cant login into admin
alfaowner is offline   Reply With Quote
Old February 5th, 2006, 08:07 AM   #7 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,699
alfa I already posted in this thread the answer and this is posted in many threads but here you go

http://www.photopost.com/forum/showp...05&postcount=2
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old February 9th, 2006, 09:52 PM   #8 (permalink)
Member
Verified Customer
 
Join Date: Feb 2006
Posts: 39
Okay, I must be a little slow.

vB3 and PP are integrated now, it seems. When I go into adm-index.php, it gives me a "You are not a valid administrator or moderator!" error.

My permission mask is set to Administrator. Where's the problem?
DSades is offline   Reply With Quote
Old February 9th, 2006, 10:35 PM   #9 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,699
The thread in my post above explains this issue. You can edit settings 171-173 to set to the proper cookie settings.

If those settings are correct then does the usergroup table have entries?
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old February 10th, 2006, 12:48 AM   #10 (permalink)
Member
Verified Customer
 
Join Date: Feb 2006
Posts: 39
The usergroups have no table entries. Neither does Users...

I've had strange installations with all 3 software packages--they've ignored the settings I've input, and default to "factory settings"...
DSades is offline   Reply With Quote
Old February 10th, 2006, 09:01 AM   #11 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,699
Okay by chance your not using mysql 5 which we are not compatible with yet?

No hosts run mysql 5 it is usually personal users with there own servers.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old February 10th, 2006, 10:18 PM   #12 (permalink)
Member
Verified Customer
 
Join Date: Feb 2006
Posts: 39
Quote:
Originally Posted by Chuck S
Okay by chance your not using mysql 5 which we are not compatible with yet?

No hosts run mysql 5 it is usually personal users with there own servers.
I'm running:

MySQL 4.1.14-Debian_5-log

on dreamhost.com
DSades is offline   Reply With Quote
Old February 10th, 2006, 10:33 PM   #13 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,699
Okay there are no issues with mysql 4

Users table should be empty since your integrating with vb3

Your usergroups table inserts failing the only way I have seen this happen is when entering the wrong table prefix on install.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old February 11th, 2006, 12:34 AM   #14 (permalink)
Member
Verified Customer
 
Join Date: Feb 2006
Posts: 39
wrong table prefix to vB? It was correct--I quadruple checked. (almost OCD-ish)

How can I fix this?... (same problem with ClassifiedPost, ReviewPost)
DSades is offline   Reply With Quote
Old February 11th, 2006, 07:21 AM   #15 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,699
Setting 83 in our settings table set this to the proper prefix. Use phpmyadmin and your be fine. View the database then view the table. Select to browse it and tick the edit box on line 83 and enter in the setting field the table prefix and hit save.

The table prefix is entered on the next to last step of install the same place we ask the cookie prefix and forum path and integration type.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old February 11th, 2006, 01:42 PM   #16 (permalink)
Member
Verified Customer
 
Join Date: Feb 2006
Posts: 39
Okay, I thought my table prefix was "pc"

in phpmyadmin the database is pc.propcircle.com

but when I put "pc" (without the quotes) into setting 83, I get an error:

Quote:
Warning: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in /pics/forums/vb3.php on line 25
When I have nothing in Setting 83, I get no errors, and the page looks better.
DSades is offline   Reply With Quote
Old February 11th, 2006, 03:29 PM   #17 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,699
In your vbulletin config.php file which is in the vb includes directory is your table prefix. It is clearly listed so just check.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old February 12th, 2006, 04:48 AM   #18 (permalink)
Member
Verified Customer
 
Join Date: Feb 2006
Posts: 39
Okay, good. Table prefix is blank/null as I thought. So since the wrong table prefix wasn't entered, what is an alternative cause?
DSades is offline   Reply With Quote
Old February 12th, 2006, 05:28 AM   #19 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,699
The alternative is you entered the incorrect database information on the main config. Check your config-inc.php file and check the user database info to ensure it has the correct vb database info there.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old February 12th, 2006, 04:07 PM   #20 (permalink)
Member
Verified Customer
 
Join Date: Feb 2006
Posts: 39
User database MySQL database name = correct.

Still get the error: You are not a valid administrator or moderator!

What now?...
DSades is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Admin login? digidivakathy Photopost Pro Installation & Upgrades 8 July 4th, 2005 01:05 PM
I cannot login to Admin Big Kahuna Photopost Pro Installation & Upgrades 2 April 1st, 2005 04:09 AM
Can't login to the Admin CP rcsmith Photopost Pro Installation & Upgrades 11 March 23rd, 2005 10:47 AM
I cant see admin console, or even upload buttons? Gez Photopost Pro Installation & Upgrades 10 January 19th, 2005 05:40 AM
Admin login stopped working... backup admin does work... LittleBrother ReviewPost Installation & Upgrades 2 July 1st, 2004 03:58 AM


All times are GMT -5. The time now is 09:39 PM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0