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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old January 18th, 2006, 04:22 PM   #1 (permalink)
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Help! Broken image Link no one can fix!

hello,

I just installed PhotoPost last night, with the help of 2 techies who fixed every little thing for me to work, except on last thing that no one can figure out how to repair:

The "go.gif" button for the main search feild in photo post is showing a broken link...

www.digitalmemoriesmagazine.com/photopost

I am using a shared hosting account which I believe is Unix? I use php4 and mysql 4.115

There also appears to be missing a "search" word next to this feild in the gallery area as well....
These are small little problems, but they are holding up my website launch and meal ticket....so any help would be super appreciated!!!!

Jennifer
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Old January 18th, 2006, 06:40 PM   #2 (permalink)
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well if the image exists on disk check in Admin => Global Options that your urls all are correct meaning there are slashes in between directory names. I know some PHP installs where

http://www.domain.com/photopost/images

sometimes would do this

http://www.domain.com/photopostimages

Note it is missing a slash
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Old January 18th, 2006, 10:27 PM   #3 (permalink)
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Hey, Chuck, I helped her with this install and here's what makes no sense. These are the only two images missing from the install as far as we can tell. When we right-click on the missing image and click on properties, it shows the link that the images leads to, but no image information.

Just thought that extra info might help...if it were a paths problem, wouldn't there be more than two links broken?
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Old January 18th, 2006, 10:48 PM   #4 (permalink)
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btt

This really didn't solve my problem...Can anyone else help...if you visit my link to my site you can see what is missing...it isn't all my buttons, etc... just one or two...they do exist in the file.
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Old January 18th, 2006, 10:56 PM   #5 (permalink)
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Well all I can do here is guess. A link has been posted here but no login account. We see nothing because your site is closed so I can not assist any further until you open it so I can see what the issue is

Thanks
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Old January 19th, 2006, 12:13 AM   #6 (permalink)
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The gallery is open now, Chuck. Everything seems fine except...when it pulls the full sized image, it is leaving out the slash between photopost and data. It is correct in the global options within the admin panel. It pulls the thumbnails correctly and the full sized images are inside the /data folder...for some reason, though, it wants to pull from http://www.digitalmemoriesmagazine.com/photopostdata . I've reinstalled it more than once hoping to fix the problem, but no luck. What now?

http://www.digitalmemoriesmagazine.com/photopost

Thanks!
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Old January 19th, 2006, 01:05 AM   #7 (permalink)
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Exclamation

btt...please help!!
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Old January 19th, 2006, 06:20 AM   #8 (permalink)
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In Admin => Storage Options hit revert twice if your Global Options are correct to clear out any bogus path.

So this shows the issue was exactly as I posted in post 2. Your php was stripping out the trailing slash on the paths between directory names and the main directory.
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Old January 19th, 2006, 04:03 PM   #9 (permalink)
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Chuck, thank you so much for helping fix our problem!!! Big hugs!!!
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