vb 3.5.3 and pp

ncg · January 6th, 2006, 01:39 PM

i just upgraded to vb 3.5.3 and the showing the photos on the forumhome template doesnt work (all templates are fine, varible is in there just like it should be)?

Chuck S · January 6th, 2006, 03:54 PM

Okay and did you hack a file or use the plugin system?

If you hacked a file it is not going to show cause the hacked file is now a new file with the edit not there

ncg · January 9th, 2006, 11:30 AM

Quote:

Originally Posted by Chuck S

Okay and did you hack a file or use the plugin system?

If you hacked a file it is not going to show cause the hacked file is now a new file with the edit not there

Code:

Content visible to verified customers only.

everything is fine in the FORUMHOME template. ive added some plugins yes, but they have never before effected the display of photopost.

Chuck S · January 9th, 2006, 11:32 AM

Right but what I am saying is if you hacked index.php to load inc_features.php and then overwrote the index file with a new one then the block is not going to show. You either need to reedit index.php or add a plugin to load the inc_features.php file in the forumhome_complete area

ncg · January 9th, 2006, 11:36 AM

Quote:

Originally Posted by Chuck S

Right but what I am saying is if you hacked index.php to load inc_features.php and then overwrote the index file with a new one then the block is not going to show. You either need to reedit index.php or add a plugin to load the inc_features.php file in the forumhome_complete area

yeah i just realized that the index gets overwritten when you upgrade. my bad. where is that thread that has which files needs to be included and how to include them?

Chuck S · January 9th, 2006, 11:56 AM

Why not use the plugin system correct the path to inc_features.php if needed but here you go

ncg · January 9th, 2006, 12:08 PM

Quote:

Originally Posted by Chuck S

Why not use the plugin system correct the path to inc_features.php if needed but here you go

didnt know there was a plugin. thanks.

jw00dy · January 9th, 2006, 12:57 PM

hmmm, I can't download it

Michael P · January 9th, 2006, 01:30 PM

You aren't a verified user - check your email setting in your User CP to ensure it matches your email address that you purchased your product under.

iloco · January 9th, 2006, 02:38 PM

I get a page that says I am not a registered user to get the plugin download as well.
I have not changed anything for 2-3 years in my cpanel.

iloco · January 9th, 2006, 02:40 PM

I can not get the download either.
Get the message below.

Quote:

iloco, you do not have permission to access this page. This could be due to one of several reasons:

1. Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
2. If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.

iloco · January 9th, 2006, 03:08 PM

Made all the changes in my cpanel with correct email address that my account is using and still can not download the file above for the plugin.
Do I need to wait intill the cache kicks in for this as well as for my showing of verified Customer under user name as well.
I dont use the timed cache thing on my forum so not sure how it all works out.

jw00dy · January 9th, 2006, 03:26 PM

Quote:

Originally Posted by Michael P

You aren't a verified user - check your email setting in your User CP to ensure it matches your email address that you purchased your product under.

Thanks, I'm working with support to hopefully get it resolved, as the email listed under my license isn't mine.

Chuck S · January 9th, 2006, 03:32 PM

Iloco this thread explains this process

http://www.photopost.com/forum/photopost-pro-installation-upgrades/announcements.html

iloco · January 9th, 2006, 03:59 PM

Thanks Chuck. I had did all that but still got the page saying I was not registrered user. I sent suppot an email and hopefuly now that it shows I am a verififed Customer I can use the site as before.
Might been the cache thing that was keeping me from using as before.

Ok I just checked and was able to down load the plugin zip so must been the cache thing when I was trying. All is well once again. Thanks everyone.

Chuck S · January 9th, 2006, 05:14 PM

Will the issue was that after you change the email our system needs an hour or so to run the cron task to scan through and update users as I explained in the support email.

I went in and manually moved you to the verified group

Dmitry · January 19th, 2006, 06:11 AM

Why cant I download attachments?

Chuck S · January 19th, 2006, 06:22 AM

vb 3.5.3 and pp

http://www.photopost.com/forum/before-you-buy/announcements.html