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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old December 15th, 2005, 07:39 PM   #21 (permalink)
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Well then you would need to PM me the url and admin login as if things are set correctly you will get into admin section fine.
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Old December 15th, 2005, 09:37 PM   #22 (permalink)
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Old December 16th, 2005, 12:18 AM   #23 (permalink)
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Thank you for your help.

Question

When I click on Manage Albums I get a blank page. Is this where you create new albums?
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Old December 16th, 2005, 12:47 AM   #24 (permalink)
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Nope you create album from album admin on the menubar

that manage albums link in admin is where once users have albums you can manage them all
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Old January 9th, 2006, 11:56 PM   #25 (permalink)
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Quote:
Originally Posted by mrmike987
Thank you for your help.
So what was the problem? I'm getting this same "You are not a valid administrator or moderator!" error and it's making it impossible for me to use photopost.

FWIW, setting #4 is set to the same email address I use in vBulletin. I'm not in any moderator groups for vBulletin, instead my userid is defined as a "special" admin in the configuration file for vb.
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Old January 10th, 2006, 09:25 AM   #26 (permalink)
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You need to be in a usergroup in photopost usergroup table that the main administrator has setup with admin access. By default the admin who has access would be just like vbulletin usergroup 6 has control panel access. If you are trying to access Photopost's admin section you can ask the global administrator to set a special usergroup in admin for admin access and then refresh the photopost usergroups and set permissions accordingly. That should get you admin access.

I don't know what permissions you have in vbulletin so the easiest response is the one above.
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Old January 10th, 2006, 12:45 PM   #27 (permalink)
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I administer these machines. From the file system, to the network interfaces, to the database and so on. If I can't login to the photopost administrative interface neither can anyone else. In other words, I am the adminstrator, I did the install, I can't login to the administrative area to make photopost useful.

mysql> select * from usergroups;
Empty set (0.00 sec)
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Old January 10th, 2006, 01:01 PM   #28 (permalink)
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Okay well the way you described above your issue I took it to mean your not a normal admin in usergroup 6 since you where talking about the vb config file and not what usergroup you are apart of which 6 is the one that we grant admin access to on a new install

Here is a dump of the main vb usergroups from my vb photopost install you can use phpmyadmin to add them to your table. Did you by chance

Code:
Content visible to verified customers only.
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Old January 10th, 2006, 03:40 PM   #29 (permalink)
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Well something appears wrong with those queries. For one there are too many columns compared to the table I have. Second you're specifying odd values. For instance, after removing the last column from the insert statement so that it would go through I logged in to the admin section and noted that my registered users had an upload limit of 1 image per day and max image size of 1KB. Interesting :-)

So either I misinterpreted your help or your DB is a different version than mine. Either way I don't care, I can login to the admin stuff now and continue setting this thing up.

Thank you very much.
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Old January 10th, 2006, 04:35 PM   #30 (permalink)
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No problem yep I forgot I had an extra usergroup view mod I did on that table so it has one more entry that yours.
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Old January 19th, 2006, 03:49 PM   #31 (permalink)
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I am still having this issue myself, I have ran the upgrade again and still the same thing. My paths should all be correct as this was just an upgrade so what was the original problem here, this may also be my issue.

Problem being I log into PP AdminCP and get a succeful message but logs me right back out.

I have been trying to poke around on it for about a week now without luck so I have to ask.
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Old January 19th, 2006, 03:55 PM   #32 (permalink)
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Okay posted on the forum many times Here is a recap that should assist you as with login issues and vb3

Quote:
Cookie settings:
PhotoPost allows for you to configure the cookie_domain, cookie_path and a cookie_prefix. Each of these three things must match your vB3 cookie variables so that the cookies can be shared between applications.

A common problem is for vb3 to be installed into a /forums directory while PhotoPost is installed in /gallery and the cookies cannot be shared. This is because vB is creating cookies in /forums and PhotoPost in /gallery and neither can access the others.

On PhotoPostDev.Com we use the PhotoPost config-inc.php settings:

$cookie_path = "/";
$cookie_domain = "";
$cookieprefix="bb";

and in the vB3 Admin Options under Cookies and HTTP Header Options:

Path to Save Cookies: /
Cookie Domain: <blank>


License Number:
vB3 saves your password using your License Number as a key for encryption. If your license number is incorrectly set, then your cookies will not be properly created.

To find your vB3 license number, look at the top of your index.php file for vB3. The fourth line will look like:

|| # vBulletin 3.0.0 Release Candidate 3 - Licence Number XXXXXXXX

The XXXXXXXX is your license number and should be entered in your config-inc.php as:

$vblicense = "XXXXXXXX";

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Old January 19th, 2006, 04:10 PM   #33 (permalink)
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Looking at my config-inc.php I do not see anything about cookie, not a single line?
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Old January 19th, 2006, 04:15 PM   #34 (permalink)
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They are in the database.

http://www.photopost.com/forum/showp...06&postcount=5
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Old January 19th, 2006, 04:26 PM   #35 (permalink)
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Quote:
Originally Posted by Chuck S
OK I am lost, what will it take for PM support?

Keep in mind I have had my PP for like 4 years, registered on here for 2 years now and havent even got 30 post in, so not like I dont seriously try before asking at least I think I do anyway.
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Old January 19th, 2006, 05:55 PM   #36 (permalink)
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What did you not understand about my post that I linked?

You can PM me admin login url and phpmyadmin access.
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Old January 19th, 2006, 06:12 PM   #37 (permalink)
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Quote:
Originally Posted by Chuck S
What did you not understand about my post that I linked?

You can PM me admin login url and phpmyadmin access.
Anything to do with anything in phpmyadmin I do not understand. So its not that what you say isn't clear its just greek to me.

Everything was ok then upgraded it stopped so I do not have a place to double or triple check my steps.
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Old January 19th, 2006, 06:25 PM   #38 (permalink)
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Well did you upgrade your vbulletin from 2 to 3?
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Old January 19th, 2006, 06:29 PM   #39 (permalink)
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Quote:
Originally Posted by Chuck S
Well did you upgrade your vbulletin from 2 to 3?
My bulletin was already upgraded, I just upgraded the PP.
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Old January 19th, 2006, 07:04 PM   #40 (permalink)
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Well as stated you would need to PM me info so I can look and see whats going on. I don't even have a site link here so all I can do is take guesses currently. Best if I go in and see what your issue is so we can resolve this
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