PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |

Go Back   PhotoPost Community > PhotoPost Support > PhotoPost Pro Support Forums > Photopost Pro Installation & Upgrades

Photopost Pro Installation & Upgrades If you're having install or upgrade problems

Reply
 
LinkBack Thread Tools Rate Thread Display Modes
Old December 10th, 2005, 11:38 PM   #1 (permalink)
Member
 
Join Date: Dec 2002
Location: Lone Tree, Colorado
Posts: 140
Send a message via AIM to kevinrstruck Send a message via Yahoo to kevinrstruck
Unrecoverable error

I was upgrading from 5.0 to 5.2 and when it got to the 5.1 to 5.2 upgrade I get this error:


"We're sorry, but the system experienced an unrecoverable error. Please try again later. "


Tell me this is not as bad as it seems.
kevinrstruck is offline   Reply With Quote
Old December 10th, 2005, 11:46 PM   #2 (permalink)
Member
 
Join Date: Dec 2002
Location: Lone Tree, Colorado
Posts: 140
Send a message via AIM to kevinrstruck Send a message via Yahoo to kevinrstruck
When I click on the Admin link I get this error, which may or may not tell you more...


We're sorry, but the system experienced an unrecoverable error. Please try again later.

Script: adm-index

Query: SELECT id,ugnoupload,ugnoanno,ugnoview,ugnopost,ugnovote,password,watermark,cattype,ismember,catname,parent,children,thumbs,canzip,moderators,header,footer,headtags FROM categories

Result: Unknown column 'canzip' in 'field list'

Database handle: Resource id #5
kevinrstruck is offline   Reply With Quote
Old December 11th, 2005, 12:00 AM   #3 (permalink)
Member
 
Join Date: Dec 2002
Location: Lone Tree, Colorado
Posts: 140
Send a message via AIM to kevinrstruck Send a message via Yahoo to kevinrstruck
Update: I manually added the missing fields to the database but now all of my images have the dreaded Red X.

Not sure what to do next.
kevinrstruck is offline   Reply With Quote
Old December 11th, 2005, 01:59 AM   #4 (permalink)
Member
 
Join Date: Dec 2002
Location: Lone Tree, Colorado
Posts: 140
Send a message via AIM to kevinrstruck Send a message via Yahoo to kevinrstruck
Update: Now I see that my site only shows 3 photos in it when before the upgrade I had about 13,000.

I check the data directory and they are all there. Any way to tell PP that they are there?
kevinrstruck is offline   Reply With Quote
Old December 11th, 2005, 08:10 AM   #5 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,695
You where not running Photopost 5 you would running 4.86

You need to run the 485-486 upgrade to convert your images. Only run this step ONCE and make sure to have a database backup of photos table beforehand
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Upgrade, unrecoverable error attroll Photopost Pro Bug Reports 2 November 13th, 2005 11:32 AM
How to Fix this Unrecoverable Error?? - HELP ats Photopost Pro How Do I...? 2 November 7th, 2005 11:47 AM
Unrecoverable error in RP ace67 ReviewPost How do I...? 7 October 31st, 2005 01:39 PM
unrecoverable error etaslim ReviewPost Installation & Upgrades 1 July 21st, 2005 09:11 AM
Unrecoverable Error disciple1 Photopost Pro Installation & Upgrades 4 July 5th, 2005 10:01 AM


All times are GMT -5. The time now is 04:39 PM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0