Error: cannot connect to the Users database

[siteworthy]

New install that is integrating w/ my vb3.5 forum.

Warning: mysql_connect(): Access denied for user 'myusername'@'localhost' (using password: YES) in /usr/home/prod/domains/ridgelineownersclub.com/public_html/photopost/install.php on line 1237
I cannot connect to the Users database.

I have reviewed the settings on the first page numerous times and the VB database information is correct.

Any suggestions? Thanks all.

[Chuck S]

The error is absolute the information entered for the vb database is incorrect.

Check that you dont have a space or something after the name or something anything can throw it off so recheck it

[siteworthy]

Still working on this... thanks.

[Chuck S]

No problem if cutting and pasting try deleting and enter the information manually that might help you

Just open up the vb config file and take the info from there

[siteworthy]

Chuck, my site host and I both copied and pasted all settings directly from our vbulletin config file and still had errors. There were no spaces anywhere, front or back.

We created a new user in the vbulletin database and then used that new user as the one in the PhotoPost setup. This worked, though I'm getting a few other errors (unrelated to this) now. I'm sure you'll see those.

Thanks for your help on this one, but it's still a head scratcher.

[belindaj]

I know this is an old post - but I am going through exactly the same issues - and I believe there is a problem with special characters in the password field at the point of config where it must pass the password value.

I was doing exactly the same thing - copying/pasting the DB username and passwords directly from my VB config file into the photopost config screen - and EVERY TIME it would not connect - I also verified no trailing or leading spaces, slashes, etc - but I did finally notice that if I re-entered the installation screen fresh - all the values were set as I had set them EXCEPT the password field - and every time - it truncated the password value I had typed/pasted after the $ sign, leaving only the first three alpha characters in the password field.

Once I created a new DB user and gave that an alpha-only password - it went right through.

[Chuck S]

Yes with PHP you can not use $ I beleive in the password since $ is the sign of a php variable declaration

[belindaj]

Interesting - since that is the password on the vbulletin database (which is all php) - (and still is) - and the vbulletin forums work fine now and always have since installing it.

I copied/pasted the password directly from the vbulletin config file which is active and working. But on the photopost installation - it won't work.

[vlad]

Having the same problem - PhotoPost updated to the latest version. Trying to connect to the VB3 user database and getting the same error.

[Chuck S]

belindaj try making a new user password combo that can access the vb database etc and install photopost

vlad recheck your database info in the config.