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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old November 8th, 2005, 08:29 PM   #1 (permalink)
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White Screen

Linux Red Hat
Apache/1.3.34 (Unix) PHP/4.4.1
Dedicated Server under our control but we lease the box from Verio
MySQL 4.1.15

http://www.mydaughterswish.com/photopost/

We just transfered the site from a shared virtual server to a new dedicated server. Everthing went fine, duplicated the mysql data bases and dumped all the data in the db without any problem.

Vbulletin works fine and other php/mysql driven applications work fine. We did the DNS changes and the propogation is taking place as I write.

Problem: We are getting a white screen when we click the link to photopost. I can't even get access to the control panel/admin area.

We don't know what has happened or where to start looking. The settings are all exactly the same as the old site.

Any ideas where we should look first or how to solve?

Thanks for your help.

Kumar Desai
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Old November 8th, 2005, 08:36 PM   #2 (permalink)
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Hello in your config files you would need to place the proper url's and server paths in there for things to work. Once you do this you can get the program up and you will also in admin need to reset the data and uploads paths as well
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Old November 9th, 2005, 11:44 AM   #3 (permalink)
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Tried changing config

i've got the config file open and everthing looks except for this:

// Path to your PhotoPost installation - no end slashes
$PP_PATH = ".";

The path from the root to the photopost directory is /var/www/html/photopost

but when I change it I still get white screen.

$PP_PATH = "/var/www/html/photopost";
$PP_PATH = "/var/www/html";

neither of these work.
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Old November 9th, 2005, 07:45 PM   #4 (permalink)
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ok fixed

Just a follow up:

I just played around with the config file and either the gd library or the path to the installation was incorrect. Once I changed and then tested those everything worked fine.

Once I managed to log into the admin center I was able to change the paths for the folders such as images and uploads.

A couple of database tables got corrupted in the change from one server to another so I exported just those tables and imported them to the new server.

Everything running smoothly.


k

Last edited by sheri9642; November 9th, 2005 at 07:55 PM.
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