File size limit in 5.13

firstrebel · August 18th, 2005, 11:49 AM

We have just moved to a new server and I have upgraded to v5.13. For some reason the upload file size in now limited.

I was made aware of the problem by a user who got a blank screen when he uploaded. So I tried his login. I started with a 37Kb file - OK; then a 96Kb file - OK; then a 195Kb file - blank screen. I tried the 195Kb file with my admin login - blank screen.

This has never happened before. I have checked the settings in Usergroups - no problems there; my settings are all 0 anyway.

The directories /uploads and /data and all sub directories are 777.

Ideas where to go now please.

Thanks

Bob

Chuck S · August 18th, 2005, 12:06 PM

You would either need to get the host to increase the LimitBodyRequest variable to set in usergroup permissions the max filesize variable to a limit so you dont get the php error screen(white screen of death)

firstrebel · August 18th, 2005, 12:08 PM

This is a leased server, where do I make those changes please.

Bob

Chuck S · August 18th, 2005, 12:13 PM

In usually your apache configuration file httpd.conf or php.conf

firstrebel · August 18th, 2005, 12:20 PM

Neither of those files have any such setting. I have also used grep to find it, nothing. We have Apache 2.0.52 and PHP 4.3.9. The php.ini file is set a max file upload size of 2M.

Bob

Chuck S · August 18th, 2005, 01:03 PM

Do you see anything in the php.conf or httpd.conf file with a file restriction size? It is being limited somewhere here

You can ask your host where your LimitBodyRequest is being set cause it is

firstrebel · August 18th, 2005, 02:10 PM

I tried putting LimitRequestBody 307200 in the php.conf - didn't work, so I tried the http.conf - didn't work. I can upload a file 107Kb but not 109Kb. I cannot find anything that restricts this unless there is a default setting, but I cannot find any reference to a default setting.

Bob

Chuck S · August 18th, 2005, 03:58 PM

Can't add anything more than suggest you contact your host as I previously stated

The one setting I know that causes this usually is LimitBodyRequest and there are tons of threads on the internet about this

This thread explains all about LimitBodyRequest

http://httpd.apache.org/docs/2.1/ko/...mitrequestbody

Take note after making the proper changes you will need to restart the server and retest.

HobbyTalk · August 19th, 2005, 05:47 PM

You might try putting this in your .htaccess file in the root of your PP directory

php_value upload_max_filesize 4M

Would change the allowed upload to 4Meg (if your host allows this type modification via .htaccess). Might work... might not... what do I know?

Chuck S · August 19th, 2005, 05:52 PM

always worth a try although in my experience only a small percentage of hosts allow php.ini changes through htaccess files in a shared environment.

You will know whether it works right away though

as your entire site will be a white page of death if you do this and its not allowed. Then simply get rid of the line if you have a problem and things will be back to normal

firstrebel · August 21st, 2005, 06:39 AM

.htaccess did not work, just got a server error message. This is covered in the Apache 2 docs. The server is not a shared server it is all ours (well, leased)...all of it.

I have in php.ini:

memory_limit = 8M
upload_max_filesixe = 2M

In php.conf I have:

LimitRequestBody 307200 (300K)

I just can't understand why uploading a 195K file is exceeding the memory_limit no matter what I set it at.

Bob

Chuck S · August 21st, 2005, 07:52 AM

Well try placing the limitbody in your apache configuration file

http://httpd.apache.org/docs/2.1/ko/...mitrequestbody

Then edit your php.ini make the memory_limit 24mb and you can raise your max upload filesize while your in there if you want

restart your server and test

firstrebel · August 21st, 2005, 01:00 PM

Putting 'LimitRequestBody 307200' in httpd.conf does not work either, as httpd.conf calls php.conf.

I tried your suggestion and changed

memory_limit = 8M

to

memory_limit = 24M

and it worked for the 195Kb file.

Does this not increase the load on the server ? Why should this memory level be needed?

Thanks for sticking with me on this.

Bob

Chuck S · August 21st, 2005, 05:48 PM

Well I have never seen a file size restriction without it being limited with the variable I have already meantioned.

Now that you raised your memory limit what size file can you upload before it does crazy?

Have you tried with Imagemagick as I think your issue is coming from using GD2

firstrebel · August 22nd, 2005, 07:41 AM

240K is the limit at the moment; 324K got a 'page cannot be opened' error. I will need to recompile ImageMagick as it was installed by the ISP when they set up our server so I don't know if it is compiled as per your instructions. It is version 6.2.3

Bob

Chuck S · August 22nd, 2005, 09:52 AM

well if you use imagemagick does it work?

firstrebel · August 22nd, 2005, 01:28 PM

No, all I got was the header, background and an empty frame where the photo should be. Is this an IM installation issue? I ran 'make check' before make install and there were a lot of 'FAIL' and 'command not found'.

I have reset it to GD2 and upped the memory_limit = 32M and I was able to upload a 297K file. I have now set a 280K limit on users.

Bob

Chuck S · August 22nd, 2005, 02:13 PM

Okay then yes follow our install and you should be able to do an imagemagick install if you dont have root access try doing a non root install

firstrebel · August 22nd, 2005, 03:26 PM

Not sure if the IM install worked correctly, see post #17. I followed your install instructions.

Bob

Chuck S · August 22nd, 2005, 03:45 PM

well I cant comment unless you have a specific error message from the install but note in post 18 I stated you can try a non-root install