 | |  | | | Photopost Pro Installation & Upgrades If you're having install or upgrade problems |
July 1st, 2005, 03:05 AM
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#1 (permalink)
| | Member Verified Customer
Join Date: Jun 2002 Location: Los Angeles, CA
Posts: 34
| Missing Images After Upgrade
After upgrading to the latest version all of the images are gone or not showing up.
The thumbs show up fine but when you click on them it just goes to a blank page "this page can not be displayed".
Any ideas?
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July 1st, 2005, 08:58 AM
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#2 (permalink)
| | PhotoPost Developer Verified Customer
Join Date: Jan 2002
Posts: 11,834
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Do you have a link to your site?
__________________ Please do not PM me for support or sales questions. Thank you for your understanding. |
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July 3rd, 2005, 12:13 PM
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#3 (permalink)
| | Member Verified Customer
Join Date: Jun 2002 Location: Los Angeles, CA
Posts: 34
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I sent you a pm with more information.
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July 3rd, 2005, 01:15 PM
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#4 (permalink)
| | Junior Member
Join Date: Nov 2004
Posts: 28
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Why not post your info here so that the rest of us can find the solution?
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July 4th, 2005, 12:06 AM
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#5 (permalink)
| | Registered User
Join Date: Sep 2002 Location: Tampa, Florida
Posts: 60
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I just upgraded to 5.12 from 4.82 and went to rebuild the thumbs and it said they weren't found and removed the pics all together. I checked the data directory and they are still there. How do I get 5.12 to recognize the images that were or are already there again. Did I lose the post history of the images?
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July 4th, 2005, 12:09 AM
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#7 (permalink)
| | Registered User
Join Date: Sep 2002 Location: Tampa, Florida
Posts: 60
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Yikes, the images are missing from all the categories even though the post counts reflect what was there. What happened?
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July 4th, 2005, 07:58 AM
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#8 (permalink)
| | PhotoPost Developer Verified Customer
Join Date: Jan 2002
Posts: 11,834
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Appears your site is closed since I can't see anything.
Check your photos table - are all the photo records still in place? If not, you'll need to restore that table. We need to go back and look at why the files didn't move in the first place - did you get any kind of error messages during the upgrade?
__________________ Please do not PM me for support or sales questions. Thank you for your understanding. |
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July 4th, 2005, 10:12 AM
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#9 (permalink)
| | Registered User
Join Date: Sep 2002 Location: Tampa, Florida
Posts: 60
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Site is open, I got some errors about being unable to "unlink" some files after the "removal of unused files" I had to manually go through the list and remove the files it tried to unlink then when I refreshed there were no errors. Some of the files it tried were not on actually on the system, i'm not sure why they errored out if the didn't exist. After the refresh, they didn't error out again which I thought was strange. The second round of "unlink" didn't look like anything serious and it said it was complete so we moved on to finish the upgrade. I've PM'd you the login credentials, take a look and let me know if you want me to restore and retry the upgrade.
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July 4th, 2005, 11:05 AM
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#10 (permalink)
| | Registered User
Join Date: Sep 2002 Location: Tampa, Florida
Posts: 60
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Michael P, check your PM's for more details. Thanks.
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July 4th, 2005, 10:21 PM
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#11 (permalink)
| | Registered User
Join Date: Sep 2002 Location: Tampa, Florida
Posts: 60
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Upgrade attempted again, seems to be working. Started a new thread on issues for my upgrade, I'm abandoning this one as it no longer applies.
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July 7th, 2005, 12:33 PM
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#12 (permalink)
| | Member Verified Customer
Join Date: Jun 2002 Location: Los Angeles, CA
Posts: 34
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Well I figured out my problem.
My server was upgraded to php 5 once I rebuilt to use php 4 everything was fine.
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September 7th, 2005, 11:37 AM
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#13 (permalink)
| | Junior Member Verified Customer
Join Date: Sep 2005
Posts: 17
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How can I force Photopost to re-read all the images and generate thumbnails for them. I seem to have run into the same problem again, the thumbs and medium images are missing but the originals are there. If I scan the DB it removes all the images as if there is nothing there.
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