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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old July 1st, 2005, 03:05 AM   #1 (permalink)
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Missing Images After Upgrade

After upgrading to the latest version all of the images are gone or not showing up.

The thumbs show up fine but when you click on them it just goes to a blank page "this page can not be displayed".

Any ideas?
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Old July 1st, 2005, 08:58 AM   #2 (permalink)
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Do you have a link to your site?
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Old July 3rd, 2005, 12:13 PM   #3 (permalink)
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I sent you a pm with more information.
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Old July 3rd, 2005, 01:15 PM   #4 (permalink)
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Why not post your info here so that the rest of us can find the solution?
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Old July 4th, 2005, 12:06 AM   #5 (permalink)
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I just upgraded to 5.12 from 4.82 and went to rebuild the thumbs and it said they weren't found and removed the pics all together. I checked the data directory and they are still there. How do I get 5.12 to recognize the images that were or are already there again. Did I lose the post history of the images?
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Old July 4th, 2005, 12:07 AM   #6 (permalink)
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BTW: My link is http://www.offshoreonly.com/gallery let me know if you want me to PM the admincp info.
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Old July 4th, 2005, 12:09 AM   #7 (permalink)
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Yikes, the images are missing from all the categories even though the post counts reflect what was there. What happened?
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Old July 4th, 2005, 07:58 AM   #8 (permalink)
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Appears your site is closed since I can't see anything.

Check your photos table - are all the photo records still in place? If not, you'll need to restore that table. We need to go back and look at why the files didn't move in the first place - did you get any kind of error messages during the upgrade?
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Old July 4th, 2005, 10:12 AM   #9 (permalink)
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Site is open, I got some errors about being unable to "unlink" some files after the "removal of unused files" I had to manually go through the list and remove the files it tried to unlink then when I refreshed there were no errors. Some of the files it tried were not on actually on the system, i'm not sure why they errored out if the didn't exist. After the refresh, they didn't error out again which I thought was strange. The second round of "unlink" didn't look like anything serious and it said it was complete so we moved on to finish the upgrade. I've PM'd you the login credentials, take a look and let me know if you want me to restore and retry the upgrade.
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Old July 4th, 2005, 11:05 AM   #10 (permalink)
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Michael P, check your PM's for more details. Thanks.
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Old July 4th, 2005, 10:21 PM   #11 (permalink)
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Upgrade attempted again, seems to be working. Started a new thread on issues for my upgrade, I'm abandoning this one as it no longer applies.
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Old July 7th, 2005, 12:33 PM   #12 (permalink)
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Well I figured out my problem.

My server was upgraded to php 5 once I rebuilt to use php 4 everything was fine.
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Old September 7th, 2005, 11:37 AM   #13 (permalink)
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How can I force Photopost to re-read all the images and generate thumbnails for them. I seem to have run into the same problem again, the thumbs and medium images are missing but the originals are there. If I scan the DB it removes all the images as if there is nothing there.
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