Big files on PP 5.11 - Not upload and no error messages

[ehm]

If I try to uplaod a big file, like a 2Mb .JPG, there is no error message at the end, but the file is NOT uploaded.
I try different files and if it is a big one, it will not be uploaded, but as a user, he /she will think it was uploaded because nothing tell the oposite to the user.

is there a fix?

[Chuck S]

Hello

Check your php info. Usually it only allows max upload of file 2MB so if you do not restrict the filesize in photopost to match and you try to upload a file slightly larger than the max what happens is the server will process the error not photopost and not all php setups are real good about displaying the php error as you know here

You would need to do one of two things

1. Edit the php.ini settings and increase the max file upload size

2. Edit usergroup settings in admin and make max filesize 2048 so Photopost will not allow file uploads larger than your php setting

[sross]

I have a similar problem, my upload limits in PP are 650x650 pixels 150kb, if any of those parameters are exceeded say 655x700 155kb the image appears to upload, but it doesn't, and the user gets no error message, they get very frustrated, any ideas what is going on? Thanks!

[Chuck S]

please ensure to download the current build which fixes the filesize restriction issue