PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |

Go Back   PhotoPost Community > PhotoPost Support > PhotoPost Pro Support Forums > Photopost Pro Installation & Upgrades

Photopost Pro Installation & Upgrades If you're having install or upgrade problems

Reply
 
LinkBack Thread Tools Rate Thread Display Modes
Old May 27th, 2005, 09:31 AM   #1 (permalink)
Member
Verified Customer
 
Join Date: Jul 2003
Posts: 56
CGI Errors since upgrading to 5.1 when uploading

I've just upgraded from 4.7 to 5.1 without any problems, but when anyone goes to upload a file now, when they click to upload, it sits there for a minute or so then

CGI Error
The specified CGI application misbehaved by not returning a complete set of HTTP headers.

I have seen posts elsewhere saying "its not our software" etc etc, but nothing else has changed except your software, so perhaps a bit of guidance would be helpful.

Thanks.
MattUK is offline   Reply With Quote
Old May 27th, 2005, 09:55 AM   #2 (permalink)
Member
Verified Customer
 
Join Date: Oct 2004
Posts: 252
sounds like a server problem to me, since photopost uses php and not cgi, would think a call to your host should help!!
sanddancer is offline   Reply With Quote
Old May 27th, 2005, 10:01 AM   #3 (permalink)
Member
Verified Customer
 
Join Date: Jul 2003
Posts: 56
Well its my server, so thats easily sorted, but NOTHING has changed.. only Photopost.
MattUK is offline   Reply With Quote
Old May 27th, 2005, 10:04 AM   #4 (permalink)
Member
Verified Customer
 
Join Date: Oct 2004
Posts: 252
umm is your server trying to run php as a CGI for some reason?

you could check that php5isapi.dll is in instead of php.exe in the IIS configuration?
sanddancer is offline   Reply With Quote
Old May 27th, 2005, 10:07 AM   #5 (permalink)
Member
Verified Customer
 
Join Date: Jul 2003
Posts: 56
I shouldnt need to check anything on the server. I run a whole load of stuff under PHP, Ubbthreads etc, and 4.7 worked perfectly before I made the upgrade.
MattUK is offline   Reply With Quote
Old May 27th, 2005, 10:13 AM   #6 (permalink)
Member
Verified Customer
 
Join Date: Jul 2003
Posts: 56
I'm going to have to back the upgrade out

If anyone has any ideas, please let me know.
MattUK is offline   Reply With Quote
Old May 27th, 2005, 10:14 AM   #7 (permalink)
Member
Verified Customer
 
Join Date: Oct 2004
Posts: 252
i had the exact same problem a while back for some reason the server had developed some sort of glitch all other programs were fine apart from one, just changed the config php5isapi.dll and reset iis and all was working again, hope you get it sorted!
sanddancer is offline   Reply With Quote
Old May 27th, 2005, 10:20 AM   #8 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,659
Well 5.1 should be alot faster sleeker and mean

I would ensure you download the build again and reupload all files. I mean you can theoritically here to make sure you properly overwrite the files delete everything except uploads data directories and any header footer and config files.

If you have some old and new files you could get this error but usually this is server related totally. Your server error logs can give you a better indication of the exact nature of the error that is happening.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is online now   Reply With Quote
Old May 27th, 2005, 10:22 AM   #9 (permalink)
Member
Verified Customer
 
Join Date: Jul 2003
Posts: 56
Hi Omegatron

Yeah! Thats why I want it )

I did overwrite everything before, but ill give it another bash and let you know soon. I've just backed it out and uploads etc all work fine again.
MattUK is offline   Reply With Quote
Old May 27th, 2005, 10:23 AM   #10 (permalink)
Member
Verified Customer
 
Join Date: Jul 2003
Posts: 56
Is there anything in the config file that I need to ensure is there.. im going from 4.7j?
MattUK is offline   Reply With Quote
Old May 27th, 2005, 10:30 AM   #11 (permalink)
Member
Verified Customer
 
Join Date: Jul 2003
Posts: 56
I spotted that you can now have your images outside of the web path so people cannot view them without being local (which i love) is it easy to move these (assuming i get it working!)
MattUK is offline   Reply With Quote
Old May 27th, 2005, 10:34 AM   #12 (permalink)
Member
Verified Customer
 
Join Date: Jul 2003
Posts: 56
The only errors I get during the upgrade are below, but I think this is just failing to delete files?

Warning: unlink(/adm-userg.php): No such file or directory in G:\webs\www.bm3w.co.uk\public_html\ug\upgrade.php on line 2077

Warning: unlink(/adm-approve.php): No such file or directory in G:\webs\www.bm3w.co.uk\public_html\ug\upgrade.php on line 2078

Warning: unlink(/adm-db.php): No such file or directory in G:\webs\www.bm3w.co.uk\public_html\ug\upgrade.php on line 2079

Warning: unlink(/adm-menu.php): No such file or directory in G:\webs\www.bm3w.co.uk\public_html\ug\upgrade.php on line 2080
MattUK is offline   Reply With Quote
Old May 27th, 2005, 10:36 AM   #13 (permalink)
Member
Verified Customer
 
Join Date: Jul 2003
Posts: 56
Ok upgrade complete, and the CGI errors have returned on uploading only. Repeatable every time.
MattUK is offline   Reply With Quote
Old May 27th, 2005, 11:23 AM   #14 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,659
what do your server logs say about the error? Its your php throwing the error so server error log would give better idea of what the nature of your issue is.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is online now   Reply With Quote
Old May 27th, 2005, 11:33 AM   #15 (permalink)
Member
Verified Customer
 
Join Date: Jul 2003
Posts: 56
Win2003 server event logs show nothing at all...
MattUK is offline   Reply With Quote
Old May 27th, 2005, 11:37 AM   #16 (permalink)
Member
Verified Customer
 
Join Date: Jul 2003
Posts: 56
Let me check the IIS logs
MattUK is offline   Reply With Quote
Old May 27th, 2005, 11:43 AM   #17 (permalink)
Member
Verified Customer
 
Join Date: Jul 2003
Posts: 56
Nothing in there either.
MattUK is offline   Reply With Quote
Old May 27th, 2005, 11:44 AM   #18 (permalink)
Member
Verified Customer
 
Join Date: Jul 2003
Posts: 56
Do you recall last time I did an upgrade you did some work with the integration mod for UBBT, I seem to recall we had some similar issues then.
MattUK is offline   Reply With Quote
Old May 27th, 2005, 12:02 PM   #19 (permalink)
Registered User
 
Join Date: Apr 2005
Posts: 148
Smells like a possible timeout. Maybe this link will help.
http://www.efileman.de/forum/viewtopic.php?t=187
Frost is offline   Reply With Quote
Old May 27th, 2005, 12:26 PM   #20 (permalink)
Member
Verified Customer
 
Join Date: Jul 2003
Posts: 56
Thanks.

Timeout is already set very high, and this happens with anything, no matter what the size of the file.

On bulk uploads where it can access the files instantly it happens immediately.

Last edited by MattUK; May 27th, 2005 at 12:29 PM.
MattUK is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
errors uploading 420 Photopost Pro Installation & Upgrades 12 October 3rd, 2005 03:14 PM
Please help, errors after upgrading. imported_AlexUK Installs and Upgrade - vBulletin 3.0.X 3 September 18th, 2005 04:15 PM
Errors uploading dwh Photopost Pro Installation & Upgrades 12 August 12th, 2005 12:24 PM
Upgrading 4.81 to 5.0 - errors when running upgrade script Pauline Kenny Photopost Pro Installation & Upgrades 1 March 8th, 2005 12:22 PM
Errors after upgrading from 2.5 to 2.8 Spinball ReviewPost Installation & Upgrades 2 June 23rd, 2004 03:07 PM


All times are GMT -5. The time now is 12:24 PM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0