 | |  | | | Photopost Pro Installation & Upgrades If you're having install or upgrade problems |
May 16th, 2005, 02:57 PM
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#1 (permalink)
| | Registered User
Join Date: Jan 2005
Posts: 50
| admin panel
after upgrading, I can't get to my admin panel. I have a link that says admin but when I click on it I get a blank screen except for the line 2786 error.
now what?
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May 16th, 2005, 07:48 PM
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#2 (permalink)
| | Senior Member
Join Date: Mar 2003
Posts: 1,319
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Hi..
Sounds like a cookie problem, are you using forum integration? - if so, please recheck your "Forum Cookie Prefix" and "PhotoPost Cookie Domain" to match those of your forum exactly... examples would be >
PhotoPost Cookie Path : /
Forum Cookie Prefix : bb
PhotoPost Cookie Domain : .mysite.com (notice the two dots)
-T
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May 17th, 2005, 11:15 AM
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#3 (permalink)
| | Registered User
Join Date: Jan 2005
Posts: 50
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they are the same as far as I can tell....
I went to the admin panel of the phpbb and it is the same as the one I put in the integration on the photopost panel
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May 17th, 2005, 11:41 AM
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#4 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,654
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Your not going to be loggin in anywhere until your other issue is resolved as the error will superceed anything else.
Since that error you have is a global error in the global pp-inc.php the program is waiting for the error to be fixed.
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May 17th, 2005, 11:48 AM
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#5 (permalink)
| | Registered User
Join Date: Jan 2005
Posts: 50
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ok....
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May 31st, 2005, 04:37 PM
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#6 (permalink)
| | Junior Member Verified Customer
Join Date: May 2005 Location: Portage IN
Posts: 4
| Same Problem
I have the same problem after upgrading to 5.1; except we don't even see the admin link. And can not log into the admin section at all.
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May 31st, 2005, 06:05 PM
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#7 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,654
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You would need to give more info that that, The customers issue was something else entirely separate from cookies
Give url to install and type of integration and if possible test login
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May 31st, 2005, 09:06 PM
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#8 (permalink)
| | Junior Member Verified Customer
Join Date: May 2005 Location: Portage IN
Posts: 4
| More Information
The photo area is at http://merrilystrickland.com/photopost/index.php We just purchased the product like a month ago and were in process of setting it up when the new version was released. I upgraded it tonight and now can't get to the admin section.
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May 31st, 2005, 10:18 PM
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#9 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,654
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well your not allowing registrations so what exactly do you mean you have no admin since all I can do is look at the page
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June 1st, 2005, 06:35 AM
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#10 (permalink)
| | Junior Member Verified Customer
Join Date: May 2005 Location: Portage IN
Posts: 4
| Admin
We can not even log into the admin section to change anything. That is the issue we are trying to resolve.
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June 1st, 2005, 08:12 AM
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#11 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,654
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Well you missing what I am saying.
Your posting me a url to a board and no other info to assist you.
You can when trying to login you can hit the forgot password button and reset your password and it will be emailed to you.
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June 3rd, 2005, 06:34 AM
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#12 (permalink)
| | Junior Member Verified Customer
Join Date: May 2005 Location: Portage IN
Posts: 4
| Any Ideas?
I sent you the username and password any ideas on why the admin option vanished?
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June 3rd, 2005, 06:36 AM
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#13 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,654
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Make sure to redownload the build and upload all the main php files
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