two problems... in photopost

Nephalim · May 6th, 2005, 03:15 PM

Hello recently moved to new host and server. I have two problems now.
When uploading a file I get this message
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Unable to move file [/tmp/phpeRCdhi] [/home/metalee5/public_html/blastology/gallery/uploads/1/chrisA.jpg]
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And when I try to make a new category I get this message
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Unable to create/write to /home/metalee5/public_html/blastology/gallery/data/531! Check your data directory permissions before continuing.
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Can anyone help me with this?
Thank you very much

Michael P · May 6th, 2005, 03:23 PM

It appears that your directory permissions are not properly set; can you verify that you have set your permissions accord to the installation instructions:

http://www.photopost.com/installphp.html

Nephalim · May 6th, 2005, 03:43 PM

OK I checked my data directory permissions. I think. Is that in my cpanel? In photopost pro config-int.php
it says
// The URL of your photo dir where your images are stored (with / at end)
$data_dir = "http://www.blastology.net/gallery/data";
Is this messed up or something?
thanks

Nephalim · May 6th, 2005, 04:15 PM

Anyone, please? I did not install Photo Post pro originally on my first server. I paid for you guys to do it. And yep, it ran perfect. I had to change servers and hosts for bandwidth reasons.
One of the photo post pro employees went far beyond the call of help for me yesterday and really helped me out.And I thanked them for what he did! I'm having these two problems now. And I'll be honest, I looked at the page you directed me to and I have no idea whats going on. That's why I paid for you guys to install it right the original time. And you did! Quickly too, I must say!

If someone could just show or tell me where I need to go to change and make it right, I appreciate it. In stead of telling me to read the install manual. I'm not yelling, I just don't understand why so many companies do this to paying customers. Sheesh I've spent $280.00 on my photo post pro app. It's awesome! That's why I didn't buy VBulletins Gallery...because this one blows it away! With the money spent on Photo post pro ..I could of bought four Vbulletin galleries.
If I can just get a clear answer I promise not to bug you with what probably to you is an elementary procedure (to me it is not) or ask anymore questions in this member only area. I just want my app. to work like it did when you guys originally installed it.

Nephalim · May 6th, 2005, 05:21 PM

ok. I checked to the best I could everything on the install page including fixing all these
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photopost
**images (chmod 755)
**uploads (chmod 777)
**help (chmod 755)
**data (chmod 777)
*****1 (chmod 777 - including subdirectories)
*****2 (chmod 777 - including subdirectories)
*****500 (chmod 777 - including subdirectories)
**languages (chmod 755) (all subdirectories, too)
*****english (chmod 755)
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but still getting this message, when trying to upload image

Unable to move file [/tmp/phpCNrjxd] [/home/metalee5/public_html/blastology/gallery/uploads/1/Tomas_-_Half_man3.jpg]

anyone, help please.
Thank you

Nephalim · May 6th, 2005, 08:30 PM

Hello? anyone?

Nephalim · May 6th, 2005, 10:58 PM

hmm....now I am getting this error message
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Error creating thumbnail! Error code: 127

Command:

"/usr/bin/mogrify" +profile "*" -size 100x75 -quality 70 -geometry 100x75 -unsharp 10 '/home/metalee5/public_html/blastology/gallery/data/530/thumbs/Tomas_-_Half_man3.jpg'

anyone please?
Thanks

Chuck S · May 7th, 2005, 07:49 AM

Calm down a bit it is the weekend

Change your image processor to GD2 or put the correct path to ImageMagick in your config.

Nephalim · May 7th, 2005, 08:19 AM

Quote:

Originally Posted by omegatron

Calm down a bit it is the weekend

Change your image processor to GD2 or put the correct path to ImageMagick in your config.

OK I'm calm.....But where do you change image processor to gd2? I've looked at both config-inc config-int
I have NO CLUE!! As you probably know already

Can someone just please walk me thru this? I've did what's on the install page, but obviously...I'm missing something.
Thanks!

Chuck S · May 7th, 2005, 12:33 PM

In your global options is where you can select ImageMagick or GD2. I would select GD2 as your image processor and test things

Nephalim · May 7th, 2005, 12:57 PM

Hmm...ok....it was imageMagick I selected GD2.
Now I get this message
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Warning: imagejpeg(): Unable to open '/home/metalee5/public_html/blastology/gallery/data/530/thumbs/Tomas_-_Half_man3.jpg' for writing in homemetalee5public_htmlblastologygalleryimage-inc.php on line 121
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So I go back into the directories>>>>gallery>>>>data>>>There's no 530 in -thumbs. It stops at folder 529.
Now what's the problem?
Thank you

Chuck S · May 7th, 2005, 01:06 PM

You have not copied all your data directories on the server move. You would need to create a directory by hand and chmod it to 777 for any directory thats missing as well as a thumbs mini and medium subdirectory underneath

Nephalim · May 7th, 2005, 01:46 PM

Thank you, yes I've done that. It's still not working properly. Keep getting error messages
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/home/metalee5/public_html/blastology/gallery/data/1/medium/slimer-12-11-02.jpg -> /home/metalee5/public_html/blastology/gallery/data/530/medium/slimer-12-11-02.jpg
Copy of the file failed. Operation cancelled.
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That was when I tried to move your pic!
I see the 530 folder now in the directory, but I'm still getting 530 error messages and it's CHMOD to 777. Do the .htm & .html pages have to be 777 also?
Thanks

Nephalim · May 7th, 2005, 02:23 PM

OK went down the list and CHMOD each data folder 1/2/500/>>>>/529/ 530 does not have medium thumbs or mini. Can I just put a mini...medium....thumg...from another folder?
thanks

Chuck S · May 7th, 2005, 07:50 PM

Yes your issue as I beleive I stated in an email from support on this is that when you moved servers looks like all your categories under data did not move with you so yes you need to create any that are missing

Nephalim · May 15th, 2005, 06:16 PM

I found all the problems and fixed them.