PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |

Go Back   PhotoPost Community > PhotoPost Support > PhotoPost Pro Support Forums > Photopost Pro Installation & Upgrades

Photopost Pro Installation & Upgrades If you're having install or upgrade problems

Reply
 
LinkBack Thread Tools Rate Thread Display Modes
Old April 20th, 2005, 03:30 PM   #1 (permalink)
Junior Member
Verified Customer
 
Join Date: Apr 2005
Posts: 20
Having a lot of trouble..need help!

Hello, if you goto www.sneekeetalk.com/galleries you will see my problem...what is going on? I really need help...this is getting quite frustrating. If you don't want to go to the site here's the error:

Warning: main(./global.php): failed to open stream: No such file or directory in /home/sneekee/public_html/galleries/header-inc.php on line 62

Warning: main(./global.php): failed to open stream: No such file or directory in /home/sneekee/public_html/galleries/header-inc.php on line 62

Fatal error: main(): Failed opening required './global.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/sneekee/public_html/galleries/header-inc.php on line 62

Thanks!
sneekee is offline   Reply With Quote
Old April 20th, 2005, 08:06 PM   #2 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 52,658
Check to ensure you have set the proper $vbpath in your config-int.php file to point to your forum integration
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old April 20th, 2005, 08:35 PM   #3 (permalink)
Junior Member
Verified Customer
 
Join Date: Apr 2005
Posts: 20
yup it's set correctly...now what?
sneekee is offline   Reply With Quote
Old April 20th, 2005, 08:40 PM   #4 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 52,658
You sure whats the path?

whats your path to your photopost in config-inc.php

One of those two paths is not correct
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old April 20th, 2005, 08:59 PM   #5 (permalink)
Junior Member
Verified Customer
 
Join Date: Apr 2005
Posts: 20
// We need to know the server paths to both your vB installation and your PhotoPost installation
$vbpath = "/home/sneekee/public_html/forums";
$pppath = "/home/sneekee/public_html/galleries";

// We need the URL path to your PhotoPost and vb installation
$url_path = "http://www.sneekeetalk.com/galleries";
$vb_urlpath = "http://www.sneekeetalk.com/forums";

That is what the file says and those are the correct paths.
sneekee is offline   Reply With Quote
Old April 20th, 2005, 09:08 PM   #6 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 52,658
and the next file please config-inc.php $PP_PATH?
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old April 20th, 2005, 09:13 PM   #7 (permalink)
Junior Member
Verified Customer
 
Join Date: Apr 2005
Posts: 20
// Path to your PhotoPost installation - no end slashes
$PP_PATH = "http://www.sneekeetalk.com/galleries";
sneekee is offline   Reply With Quote
Old April 20th, 2005, 09:31 PM   #8 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 52,658
theres your issue its suppse to be path not url

/home/sneekee/public_html/galleries
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old April 21st, 2005, 01:10 AM   #9 (permalink)
Junior Member
Verified Customer
 
Join Date: Apr 2005
Posts: 20
hmmm well I appreciate your help however it's still not working...that doesn't appear to be the problem? I'm so frustrated right now...can't use the product I paid for if I don't get this fixed...not good for either one of us. Please continue to help me...if I need to I can give you ftp information so you can help me better...would you like that?

Thanks
Jeff
sneekee is offline   Reply With Quote
Old April 21st, 2005, 07:00 AM   #10 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 52,658
It has to be the info I stated that is wrong here. Here is the proper path information. Note to use paths not urls on the following. I am not allowed legally to touch your server for that you would need to purchase an install so please double check your files again and you will see I am right here. I have seen people make this mistake of not checking the paths on an install every week.

In your config-int.php is this

$vbpath="/home/sneekee/public_html/forums";
$pppath="/home/sneekee/public_html/galleries";

in your config-inc.php is this

$PP_PATH="/home/sneekee/public_html/galleries";


Most common mistake is people overlook the $vbpath to check if its right yours is probally set to this if you did not alter it on install


$vbpath="/home/sneekee/public_html/galleries/forums";

which is course would be wrong
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old April 21st, 2005, 02:21 PM   #11 (permalink)
Junior Member
Verified Customer
 
Join Date: Apr 2005
Posts: 20
I am telling you all the paths are correct...I have checked them and double checked them...I am not a computer moron, I am a php programmer as well so I know what to look for..but in this case I don't know your software well enough to figure out what is wrong... my vbptah is correct, my pppath is correct, my PP_PATH is correct...I don't get it.
sneekee is offline   Reply With Quote
Old April 21st, 2005, 02:31 PM   #12 (permalink)
PhotoPost Developer
Verified Customer
 
Join Date: Jan 2002
Posts: 11,736
Please relax, sneekee, nobody here is calling you any names and we are simply trying to help you.

The path you posted originally was incorrect, Chuck explained how you needed to change it. Assuming you did, then you need to give us more information about what's going on and some specifics. If you post what your new settings are and a URL to your gallery, we'll try to help you more. Saying something doesn't work without any specifics doesn't give us anything to start with.
__________________
Please do not PM me for support or sales questions. Thank you for your understanding.
Michael P is offline   Reply With Quote
Old April 21st, 2005, 02:36 PM   #13 (permalink)
Junior Member
Verified Customer
 
Join Date: Apr 2005
Posts: 20
oh my gosh...have you read any of the above posts here? I'm not unrelaxed but this is just crazy...you come back and tell me to check to make sure something is right...I do and it is, I come back and tell you it is and you say, no it's not. Understand my frustrations? I have already explained to chuck what isn't working...if you just goto www.sneekeetalk.com/galleries you will see my problem.

thank you for your help
sneekee is offline   Reply With Quote
Old April 21st, 2005, 02:38 PM   #14 (permalink)
Junior Member
Verified Customer
 
Join Date: Apr 2005
Posts: 20
here's my paths as they are right now:

// Path to your PhotoPost installation - no end slashes
$PP_PATH = "/home/sneekee/public_html/galleries";

// We need to know the server paths to both your vB installation and your PhotoPost installation
$vbpath = "/home/sneekee/public_html/forums";
$pppath = "/home/sneekee/public_html/galleries";

// We need the URL path to your PhotoPost and vb installation
$url_path = "http://www.sneekeetalk.com/galleries";
$vb_urlpath = "http://www.sneekeetalk.com/forums";

$data_dir = "http://www.sneekeetalk.com/galleries/data/";
sneekee is offline   Reply With Quote
Old April 22nd, 2005, 10:53 AM   #15 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 52,658
Hello

Something would have to be set wrong with the paths a space or extra character on one of those lines could do it.

If you PM with ftp and admin account we can take a peek and see.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old April 22nd, 2005, 12:19 PM   #16 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 52,658
Okay well I dont know what your doing installing and this seems more of an upgrade?? Athough your photos are missing from this server

http://www.sneekeetalk.com/galleries/

Your running you were trying to use the vbulletin header over top of Photopost when you dont own vbulletin. Your running phpbb forums
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old April 22nd, 2005, 12:24 PM   #17 (permalink)
Junior Member
Verified Customer
 
Join Date: Apr 2005
Posts: 20
ah...well I had it installed before but it was all messed up because I installed it on a temporary server and all my links and locations were set wrong...so I decided to reinstall and that's where I ran into all my problems. But I did ask you or someone else a few times before whether or not when it asked for VBpath if that was the samething as phpbb but I never received an answer. anyways, looks like it's ready to go so I'll just do my design modifications from here. Thank you for your help.
sneekee is offline   Reply With Quote
Old April 22nd, 2005, 12:29 PM   #18 (permalink)
Junior Member
Verified Customer
 
Join Date: Apr 2005
Posts: 20
is this using my phpbb style settings? Doesn't look like it is?
sneekee is offline   Reply With Quote
Old April 22nd, 2005, 12:59 PM   #19 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 52,658
Looks to me like it is pulling subsilver for me
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old April 22nd, 2005, 01:02 PM   #20 (permalink)
Junior Member
Verified Customer
 
Join Date: Apr 2005
Posts: 20
hmm yeah it shouldn't be pulling that, it should be pulling my custom style...any idea how to get it to do that?
sneekee is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Some users having trouble christaw Photopost Pro How Do I...? 3 May 18th, 2005 06:03 PM
a lot of Suggestions owner2005 ReviewPost Suggestions 3 April 16th, 2005 11:29 PM
PP 5 added a lot of megebytes to my disk space. iloco Photopost Pro Installation & Upgrades 2 March 4th, 2005 03:22 PM
A lot of broken links Polo Installs and Upgrade - vBulletin 3.0.X 19 February 26th, 2005 04:02 AM


All times are GMT -5. The time now is 02:15 AM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2009, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0