 | |  | | | Photopost Pro Installation & Upgrades If you're having install or upgrade problems |
April 20th, 2005, 03:30 PM
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#1 (permalink)
| | Junior Member Verified Customer
Join Date: Apr 2005
Posts: 20
| Having a lot of trouble..need help!
Hello, if you goto www.sneekeetalk.com/galleries you will see my problem...what is going on? I really need help...this is getting quite frustrating. If you don't want to go to the site here's the error:
Warning: main(./global.php): failed to open stream: No such file or directory in /home/sneekee/public_html/galleries/header-inc.php on line 62
Warning: main(./global.php): failed to open stream: No such file or directory in /home/sneekee/public_html/galleries/header-inc.php on line 62
Fatal error: main(): Failed opening required './global.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/sneekee/public_html/galleries/header-inc.php on line 62
Thanks!
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April 20th, 2005, 08:06 PM
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#2 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 52,658
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Check to ensure you have set the proper $vbpath in your config-int.php file to point to your forum integration
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April 20th, 2005, 08:35 PM
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#3 (permalink)
| | Junior Member Verified Customer
Join Date: Apr 2005
Posts: 20
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yup it's set correctly...now what?
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April 20th, 2005, 08:40 PM
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#4 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 52,658
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You sure whats the path?
whats your path to your photopost in config-inc.php
One of those two paths is not correct
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April 20th, 2005, 08:59 PM
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#5 (permalink)
| | Junior Member Verified Customer
Join Date: Apr 2005
Posts: 20
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// We need to know the server paths to both your vB installation and your PhotoPost installation
$vbpath = "/home/sneekee/public_html/forums";
$pppath = "/home/sneekee/public_html/galleries";
// We need the URL path to your PhotoPost and vb installation
$url_path = "http://www.sneekeetalk.com/galleries";
$vb_urlpath = "http://www.sneekeetalk.com/forums";
That is what the file says  and those are the correct paths.
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April 20th, 2005, 09:08 PM
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#6 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 52,658
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and the next file please config-inc.php $PP_PATH?
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April 20th, 2005, 09:13 PM
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#7 (permalink)
| | Junior Member Verified Customer
Join Date: Apr 2005
Posts: 20
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// Path to your PhotoPost installation - no end slashes
$PP_PATH = "http://www.sneekeetalk.com/galleries";
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April 20th, 2005, 09:31 PM
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#8 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 52,658
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theres your issue its suppse to be path not url
/home/sneekee/public_html/galleries
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April 21st, 2005, 01:10 AM
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#9 (permalink)
| | Junior Member Verified Customer
Join Date: Apr 2005
Posts: 20
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hmmm well I appreciate your help however it's still not working...that doesn't appear to be the problem? I'm so frustrated right now...can't use the product I paid for if I don't get this fixed...not good for either one of us. Please continue to help me...if I need to I can give you ftp information so you can help me better...would you like that?
Thanks
Jeff
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April 21st, 2005, 07:00 AM
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#10 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 52,658
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It has to be the info I stated that is wrong here. Here is the proper path information. Note to use paths not urls on the following. I am not allowed legally to touch your server for that you would need to purchase an install so please double check your files again and you will see I am right here. I have seen people make this mistake of not checking the paths on an install every week.
In your config-int.php is this
$vbpath="/home/sneekee/public_html/forums";
$pppath="/home/sneekee/public_html/galleries";
in your config-inc.php is this
$PP_PATH="/home/sneekee/public_html/galleries";
Most common mistake is people overlook the $vbpath to check if its right yours is probally set to this if you did not alter it on install
$vbpath="/home/sneekee/public_html/galleries/forums";
which is course would be wrong
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April 21st, 2005, 02:21 PM
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#11 (permalink)
| | Junior Member Verified Customer
Join Date: Apr 2005
Posts: 20
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I am telling you all the paths are correct...I have checked them and double checked them...I am not a computer moron, I am a php programmer as well so I know what to look for..but in this case I don't know your software well enough to figure out what is wrong... my vbptah is correct, my pppath is correct, my PP_PATH is correct...I don't get it.
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April 21st, 2005, 02:31 PM
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#12 (permalink)
| | PhotoPost Developer Verified Customer
Join Date: Jan 2002
Posts: 11,736
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Please relax, sneekee, nobody here is calling you any names and we are simply trying to help you.
The path you posted originally was incorrect, Chuck explained how you needed to change it. Assuming you did, then you need to give us more information about what's going on and some specifics. If you post what your new settings are and a URL to your gallery, we'll try to help you more. Saying something doesn't work without any specifics doesn't give us anything to start with.
__________________ Please do not PM me for support or sales questions. Thank you for your understanding. |
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April 21st, 2005, 02:36 PM
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#13 (permalink)
| | Junior Member Verified Customer
Join Date: Apr 2005
Posts: 20
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oh my gosh...have you read any of the above posts here? I'm not unrelaxed but this is just crazy...you come back and tell me to check to make sure something is right...I do and it is, I come back and tell you it is and you say, no it's not. Understand my frustrations? I have already explained to chuck what isn't working...if you just goto www.sneekeetalk.com/galleries you will see my problem.
thank you for your help
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April 21st, 2005, 02:38 PM
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#14 (permalink)
| | Junior Member Verified Customer
Join Date: Apr 2005
Posts: 20
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here's my paths as they are right now:
// Path to your PhotoPost installation - no end slashes
$PP_PATH = "/home/sneekee/public_html/galleries";
// We need to know the server paths to both your vB installation and your PhotoPost installation
$vbpath = "/home/sneekee/public_html/forums";
$pppath = "/home/sneekee/public_html/galleries";
// We need the URL path to your PhotoPost and vb installation
$url_path = "http://www.sneekeetalk.com/galleries";
$vb_urlpath = "http://www.sneekeetalk.com/forums";
$data_dir = "http://www.sneekeetalk.com/galleries/data/";
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April 22nd, 2005, 10:53 AM
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#15 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 52,658
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Hello
Something would have to be set wrong with the paths a space or extra character on one of those lines could do it.
If you PM with ftp and admin account we can take a peek and see.
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April 22nd, 2005, 12:19 PM
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#16 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 52,658
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Okay well I dont know what your doing installing and this seems more of an upgrade?? Athough your photos are missing from this server http://www.sneekeetalk.com/galleries/
Your running you were trying to use the vbulletin header over top of Photopost when you dont own vbulletin. Your running phpbb forums
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April 22nd, 2005, 12:24 PM
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#17 (permalink)
| | Junior Member Verified Customer
Join Date: Apr 2005
Posts: 20
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ah...well I had it installed before but it was all messed up because I installed it on a temporary server and all my links and locations were set wrong...so I decided to reinstall and that's where I ran into all my problems. But I did ask you or someone else a few times before whether or not when it asked for VBpath if that was the samething as phpbb but I never received an answer. anyways, looks like it's ready to go so I'll just do my design modifications from here. Thank you for your help.
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April 22nd, 2005, 12:29 PM
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#18 (permalink)
| | Junior Member Verified Customer
Join Date: Apr 2005
Posts: 20
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is this using my phpbb style settings? Doesn't look like it is?
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April 22nd, 2005, 12:59 PM
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#19 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 52,658
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Looks to me like it is pulling subsilver for me
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April 22nd, 2005, 01:02 PM
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#20 (permalink)
| | Junior Member Verified Customer
Join Date: Apr 2005
Posts: 20
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hmm yeah it shouldn't be pulling that, it should be pulling my custom style...any idea how to get it to do that?
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