Blank Page After Install

shakeme · March 21st, 2005, 02:40 PM

Everything worked smoothly, chose VB integration, completed install, try to login and I see a blank page. Try to go to the index of the site and get the same. Anyone else having blank page issues?

dlangley · March 21st, 2005, 02:59 PM

I had the same problem after installing PhotoPost and choosing VB enhanced integration over the weekend.

Omegatron found my problem. Check the path in you index.php file in your forum directory.

The path to my files was wrong. The information in the post documentation is an example, not an absolute. In the index.php ./ is for a directory in your forums directory. Since my photopost folder was not there and it was back one level..

instead of...

include('./photopost/inc_features.php');
include('./photopost/inc_photopost.php');

mine needed to be...

include('../photopost/inc_features.php');
include('../photopost/inc_photopost.php');

shakeme · March 21st, 2005, 03:50 PM

OK, I'm confused a little.

1) Are you talking about the index.php in the vb3 forums directory? The forums directory in my Photopost contains only php files for various forums with an index.htm to minimize error messages. I'm wondering whether youa re talking about the index.php in the photopost default directory.
2) Are you saying that my forums directory has to be moved into the forums directory in the photopost directory for integration?

Many thanks. It's hard to believe that the install looks like this...

Michael P · March 21st, 2005, 04:23 PM

No, no directories have to be moved; what he is saying is that you need to make sure that you have entered the proper paths in places where you use them.

In his case, he needed to use ".." in place of "." in his forum's index.php to reference the scripts properly.

I'm not sure which scripts you are talking about - are you saying that your forums index.php is blank, too? We need a little more info about what is wrong and what you changed/did.

shakeme · March 21st, 2005, 04:27 PM

Thanks Michael. My forums work perfectly. The photopost admin index page and the front page are completely blank. I'm trying to figure out why he needed to modify is index.php in his forums directory to get the script to working. It should only reference the forum and it has little to do with photopost, no?

My directories are:

/public_html/speak/ (forums)
/public_html/photos/ (photopost)

Michael P · March 21st, 2005, 04:29 PM

I think he was referring to a different problem that he had trying to get the integration working with his forum index.php.

What's the URL to the page?

Also, be sure you uploaded all the files from the install; just in case you missed the forums, templates, languages or some other directory. (The only directory you don't need is that documentation directory).

shakeme · March 21st, 2005, 04:37 PM

http://www.jnation.com/allsimchas/

This is the primary directory and the other structures haven't been changed. Thanks Michael.

BTW, AIM/MSN/Yahoo is armchairdictator if you'd like to chat.

Michael P · March 21st, 2005, 05:13 PM

Take a look at your config-inc.php; just make sure there are no leading spaces to the lines in the file. I can't tell much from here, but if you want to PM me SSH or FTP info to your server, I can take a closer look.

shakeme · March 21st, 2005, 06:05 PM

Nothing doing. I made double sure everything was fine. Michael, I'll PM you wiht info.

shakeme · March 22nd, 2005, 01:14 AM

Problem solved. OK, here were the problems. It would be EXTREMELY valuable to get a list of all the places the key variables are stored in the setup process because if any one of a number of items are off, you won't see anything.

1) If you get the forums directory wrong in one place, there is little chance you'll get anything visible or to work.

2) Do not EVER put on vbulletin integration of header and footer during the install or you may get blank pages upon completion.

3) Some areas are autofilled in. "forum" is used as a default path for some reason but my forums directory are forums and not a forum!!! I didn't catch this and it caused much anguish...

My home page is still blank and I'm trying to figure this out. Honestly, the install procedure is very clumsy. Some items should not be in options during the install. I have also discovered that some of the fiels are already filled in, others aren't, some are filled in incorrectly ("forum" v. forums).

Additionally, my home page doesn't work properly. I've turned off all integration of styles and still I have a raw page, no login box, looks like there is no style at all used as a default. I finally figured that out -- the style setting is also in a forum setting option, not in the global option. So now I'm using a default style but still get a "Profile for " page when I click "login." I can't logout because I'm not logged in.

Honestly, this is a mess and the wrong time for this to happen. I've installed scripts many times before but this has been quite an experience... On the bright side, support has been very quick to respond... Michael, your support is superb and I do appreciate all the work you've done but this really is a surprise.

Michael P · March 22nd, 2005, 09:18 AM

Quote:

My home page is still blank and I'm trying to figure this out. Honestly, the install procedure is very clumsy. Some items should not be in options during the install. I have also discovered that some of the fiels are already filled in, others aren't, some are filled in incorrectly ("forum" v. forums).

We do what we can to determine some of the variables and provide an example of the format for the ones we can't. If we leave the variable blank, we've found that people get confused about what to enter. To solve this, we offer an example of the data the we are looking for from people.

We could possibly add a check to verify the directory even exists when the user submits the form (we check many, many things like this during install).

I believe all the issues probably came down to this one path being incorrect and we can look at trying to make that easier.

As for the blank homepage; are you talking about the link above?

shakeme · March 22nd, 2005, 09:35 AM

I moved the install to http://www.jnation.com/jmoments/ but while it's not blank, it certainly doesn't work properly. While vbulletin is sharing users (as evidenced by the user count) the login doesn't work (check out the link) and the appearance certainly looks bizarre.

Michael P · March 22nd, 2005, 09:48 AM

Have you been modifying your templates? Where did that statistic stuff come from - was it copied from another template or something and placed into another template?

shakeme · March 22nd, 2005, 09:54 AM

I have no idea where the stat stuff comes from. I upgraded a license I haven't used to 5.0, tried to do a first install and you are seeing the results of what I got.

Michael P · March 22nd, 2005, 10:05 AM

If you fix the FTP access and send me a login id to log in with (as admin); I'd be glad to take a look for you. I'm sure its something simple; just need access so I can look for you.

TL408 · April 29th, 2005, 04:50 PM

Quote:

Originally Posted by shakeme

Problem solved. OK, here were the problems. It would be EXTREMELY valuable to get a list of all the places the key variables are stored in the setup process because if any one of a number of items are off, you won't see anything.

2) Do not EVER put on vbulletin integration of header and footer during the install or you may get blank pages upon completion.

So how do you suppose to get it integrated with VB3? With the VB3_INTEGRATION parameter turned off, I can go into my photo gallery. But of course, it would be a PhotoPost format.

But as soon as I turn it on the photo gallery would go blank when clicked on. How do I go about getting this ressolved? Thanks for your advice.

-Tuan

Chuck S · April 29th, 2005, 05:39 PM

Just like your other thread I would check all path and url statements in your integration settings. Your paths are most likely incorrect.