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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old February 9th, 2005, 07:23 PM   #1 (permalink)
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pics wind up in wrong user album

We've had this problem for months where 'Sally' uploads pics into her gallery but they wind up in 'Cindy's' gallery instead. We have PP integrated with Vbulletin database so when users register for the boards they also have access for the gallery. We can not figure out why it keeps crossing the uploads. Each member has their own unique username and password so when 'Sally' logs into her album and uploads pics ...why would they show up in 'Cindy's' gallery?

We are using version 4.51. We would consider upgrading IF the upgrade fixed the problem. OR, we would purchase the upgrade AND the continuous tech support as well IF that support fixed this issue for us if the upgrade installation doesn't do it by itself.

Please advise!
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Old February 9th, 2005, 07:43 PM   #2 (permalink)
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I know of no issues with this as the upload is encoded and processed with the user's userid. No one has reported anything like this that I can look back and see.

The only instance you see of pictures belonging to someone else is when a user changes integrations half way through to something else.

I would try 4.8.6
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Old February 12th, 2005, 03:01 PM   #3 (permalink)
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Thanks for the post. Ok, we're willing to try the newest version. However, if we purchase it and that doesn't fix it.... what's the next step?
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Old February 12th, 2005, 06:18 PM   #4 (permalink)
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Why would you need to purchase it? You already own a license. If you need to renew members access thats just what you need to do

Pictures arent assigned to other users. We have thousands of sites and no one has reported this.

You can feel free to PM me with a test login to try posting if you choose.
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