Can't upload to gallery

[lunara]

HI,

I am trying to clear up a problem a friend of mine is having. She had Photopost people do the installation for her but it has never worked properly since the beginning. The usergroups were not being transfered over etc. with all the bugs of the latest release. Also one day she couldn't upload any more plus the admin panel disappeared.

After reading in length on the site, we have fixed the admin problem, added the usergroups back into the database and also performed the upgrade that was suggested. However, we are back to square one with the board and not being able to upload. The site doesn't give an error message at all even after turning that option on in the admin - just simpley reload the upload page.

I was hoping that whomever originally installed this would be gracious enough to help since it hasn't really worked from the beginning. We would really appreciate any help in getting this problem fixed. I am familiar with photopost so any help would be appreciated.

My friends site is: http://www.trinkettrashtreasure.com

Thanks!

[Chuck S]

Well if it never worked from the beginning I think she would have contacted the installer which I can say she never did since I was the one who installed it.

However I can tell you the install worked fine when it was installed. We test all installs and uploads to ensure everything is in working order. I just visited your site and registered a username and tried uploading.

You host has turned off file uploads. This has nothing to do with our software. They need to enable file uploads again. We can not be held liable if the host changes the server setup.

If you upload a phpinfo file on the install you will see exactly what has got on. Most likely they uploaded php and locked things down.

[lunara]

Thanks for the insight Omegatron. Just want to point out that she did email with no answer. Will pass it on and thanks for your quick reply.

[Chuck S]

No Problem aint no big deal

if she emailed me it never got through which is not uncommon for email nowadays with spam filters and everything else.