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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old January 28th, 2005, 12:49 PM   #1 (permalink)
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Question Comments not displaying...

I am not sure how to proceed here....this is very similar to the posts on http://www.photopost.com/members/for...highlight=rate.

I have Photopost 4.86 fully integrated with vbul 3.0. As an admin I can rate and comment on photos...but my users can not. Nothing shows at all. I even tried the "ugnovote" temp. fix stated in the above post. The user then was able to view the ratings...but then got the "users can not post comments" message.

I know it sounds like a simple permissions problem, but if it is I can't figure out what I've missed. In the pp panel each option is checked..."allow comments...yes" under usergroups "registered users are also set to yes" for allow comments. In the categories options I have registered users able to view and post to categories.

If it's a vbul. issue then I'm not sure where to begin. All my registered users can post and rate threads. So I'm not sure where the permissions problem comes in.

If anyone can think of something I may have missed please let me know.

**btw--this just began happening this week. I was using 4.5 then upgraded to 4.6. So it's not an upgrade problem.
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Old January 28th, 2005, 07:33 PM   #2 (permalink)
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Link to install and login?
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Old January 29th, 2005, 07:41 AM   #3 (permalink)
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PM login info. has been sent...

Thank you.
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Old January 29th, 2005, 08:16 AM   #4 (permalink)
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View your usergroup table in Photopost?

If I go to your usergroup editor your usergroups seem out of whack big time.

Remember registered users in VB is usergroup 2 and it seems to me looking at your usergroups that usergroup 2 is coppa which has no upload or comment permissions so this is what your problem is.

Your first group instead of being unregistered which is normal says Banned. I set this to upload and comments and logged out and as Unregistered it had upload link etc

So thus your issue if this was an internal install of Photopost that you tried to convert to VB3 integration. Am I close here and the issue is the old usergroup structure was never dropped

To correct your problem delete every usergroup entry exept 6 which is admin and then do a usergroup refresh. This will ensure a proper import. Remember since on the import usergroup function we cache the entries that are already there so a user does not lose any prior permissions for groups already present. That is why when you change integration types which is never a good thing anyway you need to drop all usergroup entries except add the new integration admin entry so you can login and do a fresh import
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Old January 29th, 2005, 10:22 AM   #5 (permalink)
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Quote:
Originally Posted by omegatron
if this was an internal install of Photopost that you tried to convert to VB3 integration. Am I close here and the issue is the old usergroup structure was never dropped
You are absolutely right! Never realized I had to drop the tables b4 an integration.

I followed your instructions and everything is now as it should be! You are a life saver! I appreciate your quick reply too.

Many thanks!
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Old January 29th, 2005, 10:40 AM   #6 (permalink)
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Yep there is a reason you need to drop em Our product is not meant to be switching integrations realistically. You invite other problems when you do this as photos being assigned to other users than the uploader etc.

As explained in the import usergroup function we cache all present usergroups and then import new ones. The cached ones are layed back in the table with all the prior settings there and just the new groups are imported This prevents you have having to input settings every time you do add a usergroup in the forum and then do a resync in the gallery.

This is a huge plus and normal working on the program however but you discovered the downside to this. When switching integrations you need to go step by step just like a new install and realign everything to work with your new integration.

Makes me thing maybe I will write up a short tutorial on switching integrations.
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