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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old January 19th, 2005, 12:14 PM   #1 (permalink)
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HELP on installation

I think i'm ALMOST installed,

but is get the following message:


Fatal error: Failed opening required '/var/www/(mywebsite)/photopost/languages/english/pp-inc.php' (include_path='.:/usr/share/pear') in /var/www/(mywebsite)/photopost/pp-inc.php on line 69

any help appreciated.

thanks.
joel
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Old January 19th, 2005, 12:22 PM   #2 (permalink)
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Did you upload the languages directory and files

Also is your path correct?

Usually a server path has htdocs or public_html in front of the website name etc unless its just

/var/www/html

Check via phpinfo in admin section the server path and see that you have that entered correct in the config section
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Old January 19th, 2005, 12:50 PM   #3 (permalink)
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the /var/www/mywebsite is the path from root,

should this path in the config be just 'photopost' ?

thanks!
joel
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Old January 19th, 2005, 12:54 PM   #4 (permalink)
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The path should be what phpinfo shows it to be.

On the install if this is 4.8.6 it should have the path correct so I would check to ensure you uploaded the required files
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Old January 19th, 2005, 01:21 PM   #5 (permalink)
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i downloaded the photopost zip file yesterday.

as root, at the command line, typing phpinfo gives 'command not found'

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Old January 19th, 2005, 02:28 PM   #6 (permalink)
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No phpinfo is a file you run in your browser

You can name an empty file in notepad phpinfo.php

make the contents this

<?phpinfo();?>

save and upload and run in your browser
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Old January 19th, 2005, 02:34 PM   #7 (permalink)
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ok, i got a whole bunch of info,

in the environment section, i got sbin:/usr/sbin:/bin:/usr/bin:/usr/X11R6/bin
for the PATH.
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Old January 19th, 2005, 02:48 PM   #8 (permalink)
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You want this if ran in the photopost directory minus the filename

_SERVER["PATH_TRANSLATED"]

Have you verified you uploaded the language directories?
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Old January 19th, 2005, 05:28 PM   #9 (permalink)
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languages are installed,
the languages dir has permissions 777
there are 9 languages installed from english to spanish each
with permissions drwxr-xr-x

??????
thanks.
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Old January 19th, 2005, 07:05 PM   #10 (permalink)
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If your saying those files are there then your $PP_PATH variable in your config file has to be incorrect

Please post an unaltered error or link to your site
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Old January 20th, 2005, 08:11 AM   #11 (permalink)
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Hi Omegatron,
last night i was able to figure out that the problem was with permissions.

my final roadblock now is that there is no separating slash '/' between 'data'
and '500' so i had to create 'data500'

the application functions, but there are no thumbnails and the image comes
up black. the images and thumbs are being stored in data500 but the rest of
the software obviously can't find them there.

i'm thinking that there is a configuration string somewhere 'photopost/data' that
needs a trailing slash, where is the best place to look for this?

thank you!
joel
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Old January 20th, 2005, 08:27 AM   #12 (permalink)
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if i go into data500 and type 'cp * ../data/500'
then the front end functions properly.

all i need is to find that missing slash!
thanks.
joel
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Old January 20th, 2005, 08:33 AM   #13 (permalink)
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In your global options place a slash after the data in the url to your data directory
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Old January 20th, 2005, 08:39 AM   #14 (permalink)
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is this in the install php?

if so, i'll probably need to run it again right?

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Old January 20th, 2005, 08:39 AM   #15 (permalink)
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No your admin area global options
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Old January 20th, 2005, 08:45 AM   #16 (permalink)
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ok, in the globals,
do i change
'Data directory virtual path'
or
'Full path to PhotoPost data directory'

neither has a trailing slash.
add it to both?
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Old January 20th, 2005, 09:00 AM   #17 (permalink)
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i changed it to the virtual path and it mirrored it in the other entry,
so, with that i am now up and running!

THANK YOU for your WONDERFUL SUPPORT!!!!

yeeeeee HAWWWWWWWWWWWWWWW!
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Old January 20th, 2005, 09:47 AM   #18 (permalink)
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OK, new problem,
I deleted the test galleries in order to begin clean.
i registered a new user.
created a gallery.
attempted to upload an image...

the select file dialogue works fine,
when i submit, i get (in IE) PAGE CANNOT BE DISPLAYED,

i was able to upload files before...

HALP!
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