 | |  | | | Photopost Pro Installation & Upgrades If you're having install or upgrade problems |
January 19th, 2005, 12:14 PM
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#1 (permalink)
| | Junior Member Verified Customer
Join Date: Jan 2005
Posts: 11
| HELP on installation
I think i'm ALMOST installed,
but is get the following message:
Fatal error: Failed opening required '/var/www/(mywebsite)/photopost/languages/english/pp-inc.php' (include_path='.:/usr/share/pear') in /var/www/(mywebsite)/photopost/pp-inc.php on line 69
any help appreciated.
thanks.
joel
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January 19th, 2005, 12:22 PM
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#2 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 52,680
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Did you upload the languages directory and files
Also is your path correct?
Usually a server path has htdocs or public_html in front of the website name etc unless its just
/var/www/html
Check via phpinfo in admin section the server path and see that you have that entered correct in the config section
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January 19th, 2005, 12:50 PM
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#3 (permalink)
| | Junior Member Verified Customer
Join Date: Jan 2005
Posts: 11
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the /var/www/mywebsite is the path from root,
should this path in the config be just 'photopost' ?
thanks!
joel
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January 19th, 2005, 12:54 PM
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#4 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 52,680
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The path should be what phpinfo shows it to be.
On the install if this is 4.8.6 it should have the path correct so I would check to ensure you uploaded the required files
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January 19th, 2005, 01:21 PM
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#5 (permalink)
| | Junior Member Verified Customer
Join Date: Jan 2005
Posts: 11
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i downloaded the photopost zip file yesterday.
as root, at the command line, typing phpinfo gives 'command not found'
j
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January 19th, 2005, 02:28 PM
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#6 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 52,680
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No phpinfo is a file you run in your browser
You can name an empty file in notepad phpinfo.php
make the contents this
<?phpinfo();?>
save and upload and run in your browser
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January 19th, 2005, 02:34 PM
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#7 (permalink)
| | Junior Member Verified Customer
Join Date: Jan 2005
Posts: 11
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ok, i got a whole bunch of info,
in the environment section, i got sbin:/usr/sbin:/bin:/usr/bin:/usr/X11R6/bin
for the PATH.
j
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January 19th, 2005, 02:48 PM
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#8 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 52,680
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You want this if ran in the photopost directory minus the filename
_SERVER["PATH_TRANSLATED"]
Have you verified you uploaded the language directories?
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January 19th, 2005, 05:28 PM
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#9 (permalink)
| | Junior Member Verified Customer
Join Date: Jan 2005
Posts: 11
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languages are installed,
the languages dir has permissions 777
there are 9 languages installed from english to spanish each
with permissions drwxr-xr-x
??????
thanks.
j
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January 19th, 2005, 07:05 PM
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#10 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 52,680
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If your saying those files are there then your $PP_PATH variable in your config file has to be incorrect
Please post an unaltered error or link to your site
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January 20th, 2005, 08:11 AM
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#11 (permalink)
| | Junior Member Verified Customer
Join Date: Jan 2005
Posts: 11
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Hi Omegatron,
last night i was able to figure out that the problem was with permissions.
my final roadblock now is that there is no separating slash '/' between 'data'
and '500' so i had to create 'data500'
the application functions, but there are no thumbnails and the image comes
up black. the images and thumbs are being stored in data500 but the rest of
the software obviously can't find them there.
i'm thinking that there is a configuration string somewhere 'photopost/data' that
needs a trailing slash, where is the best place to look for this?
thank you!
joel
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January 20th, 2005, 08:27 AM
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#12 (permalink)
| | Junior Member Verified Customer
Join Date: Jan 2005
Posts: 11
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if i go into data500 and type 'cp * ../data/500'
then the front end functions properly.
all i need is to find that missing slash!
thanks.
joel
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January 20th, 2005, 08:33 AM
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#13 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 52,680
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In your global options place a slash after the data in the url to your data directory
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January 20th, 2005, 08:39 AM
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#14 (permalink)
| | Junior Member Verified Customer
Join Date: Jan 2005
Posts: 11
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is this in the install php?
if so, i'll probably need to run it again right?
j
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January 20th, 2005, 08:39 AM
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#15 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 52,680
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No your admin area global options
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January 20th, 2005, 08:45 AM
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#16 (permalink)
| | Junior Member Verified Customer
Join Date: Jan 2005
Posts: 11
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ok, in the globals,
do i change
'Data directory virtual path'
or
'Full path to PhotoPost data directory'
neither has a trailing slash.
add it to both?
j
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January 20th, 2005, 09:00 AM
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#17 (permalink)
| | Junior Member Verified Customer
Join Date: Jan 2005
Posts: 11
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i changed it to the virtual path and it mirrored it in the other entry,
so, with that i am now up and running!
THANK YOU for your WONDERFUL SUPPORT!!!!
yeeeeee HAWWWWWWWWWWWWWWW!
joel
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January 20th, 2005, 09:47 AM
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#18 (permalink)
| | Junior Member Verified Customer
Join Date: Jan 2005
Posts: 11
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OK, new problem,
I deleted the test galleries in order to begin clean.
i registered a new user.
created a gallery.
attempted to upload an image...
the select file dialogue works fine,
when i submit, i get (in IE) PAGE CANNOT BE DISPLAYED,
i was able to upload files before...
HALP!
joel
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