Error creating thumbnail! Error code: 1

larrydougherty · November 16th, 2004, 09:11 PM

After our servers harddrive crashed we reloaded everything and now the photopost application no longer works. I get the following error.

Error creating thumbnail! Error code: 1

Command:

"/usr/bin/mogrify" -size 142x150 -quality 70 -geometry 142x150 '/data/www/newcelica.org/html/photopost/data/500/5941symbol-thumb.jpg'

I've already checked and all the permissions are set properly, what else could it be?

Chuck S · November 17th, 2004, 09:41 AM

Are you sure everything is set correctly for permissions?

Try uploading a gif image and see if that uploads. If you do not have all the required libraries installed for mogrify you can get a permissions error as well.

larrydougherty · November 17th, 2004, 11:41 AM

It does not work with a gif image either. I get the same error message and we've rechecked the permissions 1000 times now.

larrydougherty · November 17th, 2004, 09:41 PM

Any other suggestions?

larrydougherty · November 18th, 2004, 11:27 PM

Come on, you guys wrote this software someone has to have a suggestion on what to do to get the gallery working again?

Chuck S · November 21st, 2004, 10:16 AM

Larry

Your issue has nothing to do with our software yet software outside of ours. Photopost needs one of these image processors correctly installed to work. We have no control over the server end of things on your server or your installs of ImageMagick and GD. We have extensive documentation on how to install them.

http://www.photopost.com/howtoinstall-php.html

http://www.boutell.com/gd/manual2.0.1.html

If your getting permission errors on ImageMagick and you have all permissions set right within our program then I would lean towards what I have already stated. The required libraries have not been found for ImageMagick to process those images. This is very common for people trying to compile ImageMagick on a FreeBSD system.

You need to do one of two things.

Install ImageMagick again with all the required libraries

Use GD to process your images.

larrydougherty · November 22nd, 2004, 08:43 PM

We changed it to GD and it works fine now, thanks.

kaiwang · January 15th, 2005, 10:51 PM

I get a similar error.

Error rotating image!!

Error code: 1
/usr/local/bin/mogrify -flip /usr/www/virtual/voom/www.club3series.com/photopost/data//

the data directory is 777 and mogrify lcoation is correct.

I notice there are two //'s after data...

any help is appreciated!

Chuck S · January 16th, 2005, 03:46 AM

How about all permissions on the directories under data?

kaiwang · January 16th, 2005, 09:33 AM

yes. all permissions under data are 777.

this is a fresh install.

looking at the error message:

Error rotating image!!

Error code: 1
/usr/local/bin/mogrify -flip /usr/www/virtual/voom/www.club3series.com/photopost/data//

is it not able to get the filename of the file it is trying to rotate?

......data// looks kinda strange to me.

hmmmm it also looks like I get the exact same type of error message trying to edit,rotate reviewpost and pp-classifieds images too

Chuck S · January 16th, 2005, 09:46 AM

Yeah I was going to ask next if thats the whole message.

If you switch to GD does it work?

I do not see anything in the code that would not be printing the whole image path

Link to phpinfo?

kaiwang · January 16th, 2005, 10:22 AM

If i switch to GD i get

"Sorry, this image type () is not supported yet." for both gif and jpg images.. ( prob another problem i have to resolve )

phpinfo at

http://club3series.com/phpinfo.php

I'll continue to try to get GD to work to see if i can give you any more insight into this...

thanks!

Chuck S · January 16th, 2005, 10:32 AM

Gifs are definately not supported in your gd version

I guess I can try registering a username and test an upload and flip

although I am still waiting on the email confirmation if your server ever sends it

kaiwang · January 16th, 2005, 10:43 AM

i made u admin and sent u an email

thanks

Chuck S · January 16th, 2005, 11:01 AM

Okay well before we go anywhere with this please upgrade all your files to the 4.8.6 release

kaiwang · January 16th, 2005, 11:03 AM

ok i'll do the upgrade.. u think that may be the issue?

btw did the forum ever sent u your registration confirmation email?

Chuck S · January 16th, 2005, 11:10 AM

Do not know

It seems to me your not getting the cat and bigimage variables even though everything is coded correct in the files I am seeing so we shall see

If I turn off your vb headers everything works fine so something is interfering with our code in your VB

kaiwang · January 16th, 2005, 04:43 PM

ok photopost now upgraded to the latest version.

My vbulletin is a fresh standard install

same problem.

Trying to rotate an image gives

Error rotating image!!
Error code: 1
/usr/local/bin/mogrify -flop /www/virtual/voom/www.club3series.com/photopost/data//

If I turn off "vB3 INTEGRATION" it works.

Where else should I look for the source of this problem?

Chuck S · January 16th, 2005, 07:15 PM

No ideas yet as I dont know why on your install VB interferes with your script

kaiwang · January 16th, 2005, 07:22 PM

since this also happens with my reviewpost and pp-classifieds apps. should i post my problem in those forums too?