 | |  | | | Photopost Pro Installation & Upgrades If you're having install or upgrade problems |
September 17th, 2004, 10:48 PM
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#81 (permalink)
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Join Date: Sep 2004
Posts: 56
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Never mind the forum question. Froum in package |
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September 18th, 2004, 09:57 AM
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#82 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 68,070
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The whole point here is you have no forums. You did an internal install meaning there is no forum to connect to.
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September 18th, 2004, 03:38 PM
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#83 (permalink)
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Join Date: Jul 2002
Posts: 125
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Just to clear this up. I am 'Stephen'. I did the same as Omegatron and deleted the table set and reinstalled creating myself as an Admin user. Feel free to delete me, although I'm sure you already have.
I can't understand how you managed to get that database so messed up. It was probably best just to delete the whole thing and start from scratch as Omegatron did.
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September 18th, 2004, 04:21 PM
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#84 (permalink)
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Join Date: Sep 2004
Posts: 56
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Dudes, I don’t know what to say about this install script. It simply bombs out on my hosting server. It never completes to the end. I have, so far today, installed coppermine, 4image, and vb3 and the install script for each of them worked without a hitch. Do I maybe have a bad copy of the install script? I mean, I really appreciate the help you guys gave me but this stuff is not rocket science and I think I should be able to install it myself. Seems that the install script is much happier when I reinstalled it and gave a prefix to the database during the install. I got very close that way. But then I tried to integrate vb3 with it so I started from scratch again. Kinda works, but again, I don’t think the install script finishes completely. I tried to integrate coppermine with vb3 and both install scripts worked perfectly. I chose photopost because of some of the features it has but this experience has been really frustrating. Omegatron kept saying I did not set(based on what he saw) the correct settings i.e.; vb2 during the setup. I did in fact set it correctly but since the install script does not complete all the way, the settings in the database are all default. Like my.domain.com. I always have to go in and change about 12 of the settings for the database because the install script does not run correctly and leaves them all at default values. Like I said, I don’t know if this is a problem with my hosting service or not but I have spent a week messing with this all the time thinking I was doing something wrong. I have personally setup a big handful of php/mysql scripts at work so I was confident I would not have any trouble installing photopost. Anyway, sorry for the rant. You guys did what you could do but I don’t think either of you were able to figure out why the darn install.php script will not complete and I think this whole experience would have been a walk in the park had it worked. If either of you have any ideas as what I can ask my hosting service to fix so that this script will work, I would greatly appreciate it.
Oh, and I did not mess the database up. Either the script did it or it did it to itself because I never went in modifying the database at all except for the settings which the script failed to do for me.
Thanks again.
Joe
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September 18th, 2004, 04:35 PM
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#85 (permalink)
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Join Date: Jul 2002
Posts: 125
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Well you did tell me you were installing Photopost with No forum integration. So I couldn't understand how vb2 got in the database at all. I was trying to install the script for you but at the same time you were doing something different. It's not suprising the script got all messed up.
Omegatron fixed it for you and it was all working. It still is as far as I can see so I would just leave it and get to know it a bit before trying to do an integration install.
I have installed photopost hundreds of times and most of the time things have gone very well. I have certainly not had any problems like you have had. The script is honestly totally fine. It works. Problems arise when paths or permissions are incorrect and I am almost certain that paths and general 'settings' have been incorrect at least in part in your installation.
I must admit your server/host is set up in a way I have not encountered before and it is rather a confuasing set up if you ask me. That's not your fault. Just a rather odd host/onfiguration or maybe that shows my lack of experience. I'm much more usaed to getting a domain name, ftping to a server, finding a www root folder or an htdocs folder with all my files in there. Your system has folders all over the place.
Anyway, that's all from me. I'm glad the script is actually up and running for you.
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September 18th, 2004, 07:21 PM
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#86 (permalink)
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Join Date: Sep 2004
Posts: 56
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Thanks for the reply. Again, I have not had any problems other than the install.php script not completing. As you know, if the install script fails, there is a ton of stuff that does not get done and one needs to go in and manually make changes. What could possibly cause the script to fail? Didn’t you guys try to run the script also? Its got to be something on the server side. Could it be my browser not allowing something to happen? I’m running on a Server 2003 box. It is known to have tight security.
Take care.
Joe
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September 18th, 2004, 07:31 PM
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#87 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 68,070
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Joe why would you try installing again after I straightened it out? You were installed and working
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September 19th, 2004, 08:49 PM
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#88 (permalink)
| | Member Verified Customer
Join Date: Sep 2004
Posts: 56
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Actually, the copy you got up and running is still there. Never touched that version. I tried to install to a new folder and got it working. Since the install script fails, there are a handful of things to do..
1. Since, the default for registration seems to be vb2, the usergroups table is never created and must be done manually.
2. The admin account is never created so I must register through photopost and then go in and change my group to 5 for admin privs.
3. All the path fields in the settings table are incorrect so of course they need to be changed. Especially the vb2 default needs to change to photopost or you can never even login as it is looking for a table that does not exist.
I think that was about it. Got it down to a science now. And to answer your question Chuck about “why”. I would no sooner accept MS having to install XP or Server 2003 for me than I would photopost tech support to install photopost for me. For what ever reason, the script bombs out on my hosting server. Not sure if it is permissions or a paths issue like Stephen seems to think because I am able to do anything I need to the server. But for sure there is something “different” with infinology.com that you guys have not seen before. Neither here nor there at this point. I figured it out with you guys helping to the extent that I won’t need to bother you guys for 2 straight days if I need to reinstall or move hosting services. You guys helped me a lot and I truly appreciate the time you spent. It is likely that I will need your assistance some time down the road for “true” tech support reasons as opposed to lame install issues. Next on the map for me is to properly integrate photopost with vbulletin. I will read and research (have been doing this) before I bother you guys.
Take care and thanks.
Joe
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September 20th, 2004, 01:53 AM
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#89 (permalink)
| | Member Verified Customer
Join Date: Jul 2002
Posts: 125
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Are you absoloutely sure the default for your copy of Photopost is VB2. I can't argue with you because I installed your copy and selected the integrated photopost and still got VB2, so you may have a point. But if so, have you tried downloading a fresh copy of the script from the server. You may have just got a corrupt copy when you downloaded it. Unlikely, but you never know. OR you do indeed just have a weird host!!
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September 20th, 2004, 04:32 AM
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#90 (permalink)
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Join Date: Sep 2004
Posts: 56
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I am not absolutely sure that vb2 is the default registration but that is what always ends up in the settings table so I assumed that it was the default. Not one of the variables that I enter on the last step gets put in the settings table. All of them are default like the my.domain.com and /path/to/your/??? whatever. They are all the default values. So one would think that since vb2 ends up in there, it must be a default value as well. How else could vb2 end up there? But that sure explains why the usergroup table does not get created. At least that is my logic. I did try downloading photopost again but same problem. I have emailed my hosting service and asked them to check logs for me to see if they see any errors. Stephen, you seemed surprised that my translated path was h: something. Have you not dealt with php and mysql running on a windows box before? Maybe Bill Gates is to blame here!!!
Take care.
Thanks.
Joe
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September 20th, 2004, 05:16 AM
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#91 (permalink)
| | Member Verified Customer
Join Date: Jul 2002
Posts: 125
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Yup, I am confused by the VB2 setting, however the other default paths are configured in the config-inc.php page and should be correct for your site.
Yea, I have to admit I am not familiar with servers running on Windows. Only had hosts with Unix servers so far. I have always felt more comfortable knowing my host is running Linux!
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