Some users cant upload?

rstan · September 2nd, 2004, 10:32 AM

Very strange....We moved to a new server. Everything works fine I thought but some members cant upload. Most users can upload without any problems. I tried to upload with a username that is haveing the problem and it just goes to a blank page, the header shows up with the banner but nothing under.

photopost 4.6

Chuck S · September 2nd, 2004, 11:00 AM

Okay check their individual upload directories and see that they are not clogged with images. Sounds to me like a timeout issue. They keep trying to upload images and once they had a timeout they keep trying uploading more images and php is timing out because it can not handle the amount of data there

rstan · September 2nd, 2004, 11:08 AM

the account that I can test with that has the problem has only three images in its folder. The image I was trying to upload is in there also. It goes to the prepareing to process images screen then to the blank page with the header.

Chuck S · September 2nd, 2004, 11:10 AM

Okay if you delete those images are you able to upload again?

rstan · September 2nd, 2004, 11:14 AM

yes that worked. can i reupload the pics to the folder after? One of the people that this is effecting has the biggest gallery and is a sponsor..

Chuck S · September 2nd, 2004, 11:16 AM

Yes I would try uploading them one at a time to see if any one image is doing a timeout

rstan · September 2nd, 2004, 11:17 AM

no i cant....hmmmm.....is there a server setting i can have changed or something?

rstan · September 2nd, 2004, 11:26 AM

Would it work if I changed the timeout value on the new server to match what the old server was using?

rstan · September 3rd, 2004, 01:10 PM

its not a time out issue, i changed the timeout settings in php.ini and still the same error. what else could it be?

rstan · September 3rd, 2004, 02:08 PM

anyone else have this problem its the memory_limit setting. I bumped it up from 8mb and it works fine now.