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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old September 2nd, 2004, 10:32 AM   #1 (permalink)
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Some users cant upload?

Very strange....We moved to a new server. Everything works fine I thought but some members cant upload. Most users can upload without any problems. I tried to upload with a username that is haveing the problem and it just goes to a blank page, the header shows up with the banner but nothing under.

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Old September 2nd, 2004, 11:00 AM   #2 (permalink)
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Okay check their individual upload directories and see that they are not clogged with images. Sounds to me like a timeout issue. They keep trying to upload images and once they had a timeout they keep trying uploading more images and php is timing out because it can not handle the amount of data there
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Old September 2nd, 2004, 11:08 AM   #3 (permalink)
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the account that I can test with that has the problem has only three images in its folder. The image I was trying to upload is in there also. It goes to the prepareing to process images screen then to the blank page with the header.
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Old September 2nd, 2004, 11:10 AM   #4 (permalink)
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Okay if you delete those images are you able to upload again?
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Old September 2nd, 2004, 11:14 AM   #5 (permalink)
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yes that worked. can i reupload the pics to the folder after? One of the people that this is effecting has the biggest gallery and is a sponsor..
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Old September 2nd, 2004, 11:16 AM   #6 (permalink)
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Yes I would try uploading them one at a time to see if any one image is doing a timeout
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Old September 2nd, 2004, 11:17 AM   #7 (permalink)
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no i cant....hmmmm.....is there a server setting i can have changed or something?
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Old September 2nd, 2004, 11:26 AM   #8 (permalink)
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Would it work if I changed the timeout value on the new server to match what the old server was using?
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Old September 3rd, 2004, 01:10 PM   #9 (permalink)
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its not a time out issue, i changed the timeout settings in php.ini and still the same error. what else could it be?
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Old September 3rd, 2004, 02:08 PM   #10 (permalink)
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anyone else have this problem its the memory_limit setting. I bumped it up from 8mb and it works fine now.
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