PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |

Go Back   PhotoPost Community > PhotoPost Support > PhotoPost Pro Support Forums > Photopost Pro Installation & Upgrades

Photopost Pro Installation & Upgrades If you're having install or upgrade problems

Reply
 
LinkBack Thread Tools Rate Thread Display Modes
Old July 10th, 2004, 01:35 AM   #1 (permalink)
Junior Member
Verified Customer
 
Join Date: Jul 2004
Posts: 22
JHEAD not capturing EXIF info

I'm using JHEAD and GD2 and have EXIF info turned on but for some reason EXIF info is not being captured from my uploaded JPGs. Once they are uploaded I save the file to my dektop and I see that the EXIF info is gone, so I am wondering if that info is somehow being stripped during the upload.

I'd really like to get EXIF to work, so I'm wondering what I am doing wrong.

Thanks,
Jeff
jmottle is offline   Reply With Quote
Old July 10th, 2004, 05:21 AM   #2 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,698
your path to jhead is not correct.

We recently had this discussion with another customer so it is still fresh in my mind

You need to verify that jhead is installed where you think it is. You may need to contact your host. If it is not installed then you will need to install it

I have jhead working fine here

http://www.reeftalk.com/gallery/showphoto.php?photo=743
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old July 21st, 2004, 12:04 AM   #3 (permalink)
Junior Member
Verified Customer
 
Join Date: Jul 2004
Posts: 22
I still can't get JHEAD to work and it's not a path issue. I have a dedicated server and I've physcially copied the path from a windows explorer window to the config textbox. I've tried both C:\Progra~1\Jhead\jhead.exe and C:\Program Files\Jhead\jhead.exe and in both cases the file seems to have been stripped of it's EXIF info. The original file has it, but the large uplaoded file does not. I've tried re-scaning as well.

Any ideas?
jmottle is offline   Reply With Quote
Old July 21st, 2004, 02:36 AM   #4 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,698
Okay couple things to consider

Just like with ImageMagick you dont want to put that in the Program Files directory either. You might want to do c:\jhead\jhead.exe

You need to mark to display exif information.

I would bet it is not translating out the Program Files location.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old July 21st, 2004, 10:36 PM   #5 (permalink)
Junior Member
Verified Customer
 
Join Date: Jul 2004
Posts: 22
Quote:
You might want to do c:\jhead\jhead.exe
I moved JHEAD to the directory suggested above and still no joy.

Quote:
You need to mark to display exif information.
"Display and extract EXIF information from images?" is set to YES.
jmottle is offline   Reply With Quote
Old July 22nd, 2004, 10:20 AM   #6 (permalink)
donb
Guest
 
Posts: n/a
Make sure it has the correct permissions, and that cmd has permissions to execute the jhead.
  Reply With Quote
Old November 21st, 2004, 07:09 AM   #7 (permalink)
Registered User
 
Join Date: Sep 2003
Posts: 137
I now have this problem. I can't be sure when it occurred but I think it must have been when I upgraded Photopost. I have set the correct path to JHEAD and turned the option on in the admin but it doesn't seem to display the info when I upload a new photo with EXIF or if I re-scan. Is there anything else I should be checking?

K
codfather is offline   Reply With Quote
Old November 21st, 2004, 08:57 AM   #8 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,698
windows or linux?

If its windows you would need to follow the instructions just like ImageMagick with the IWAM and IUSER accounts and cmd.exe etc as permissions are essential

If its linux I would just visit the download site and get the source and build your own copy to ensure proper permissions.

http://www.sentex.net/~mwandel/jhead/
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old May 23rd, 2007, 05:35 PM   #9 (permalink)
Member
Verified Customer
 
Join Date: Mar 2002
Posts: 499
Quote:
Originally Posted by donb View Post
Make sure it has the correct permissions, and that cmd has permissions to execute the jhead.
Can someone elaborate on this?
pgowder is offline   Reply With Quote
Old May 23rd, 2007, 08:09 PM   #10 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,698
In windows you make sure cmd.exe and jhead have permissions that IWAM IUSER AND guest ACCOUNTS have full access just like you gave on the uploads and data directories of photopost
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old May 23rd, 2007, 08:34 PM   #11 (permalink)
Member
Verified Customer
 
Join Date: Mar 2002
Posts: 499
Quote:
Originally Posted by Chuck S View Post
In windows you make sure cmd.exe and jhead have permissions that IWAM IUSER AND guest ACCOUNTS have full access just like you gave on the uploads and data directories of photopost
Guest account?

What permissions do they need?
pgowder is offline   Reply With Quote
Old May 24th, 2007, 06:07 AM   #12 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,698
Read Write Execute
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old May 24th, 2007, 06:17 AM   #13 (permalink)
Member
Verified Customer
 
Join Date: Mar 2002
Posts: 499
Quote:
Originally Posted by Chuck S View Post
Read Write Execute
I don't even have a guest account on the server. So I'm not sure sure which account you are talking about.
pgowder is offline   Reply With Quote
Old May 24th, 2007, 06:41 AM   #14 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,698
Every windows server I have ever worked on has one. Thats fine if uploads work okay
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old May 24th, 2007, 06:42 AM   #15 (permalink)
Member
Verified Customer
 
Join Date: Mar 2002
Posts: 499
Quote:
Originally Posted by Chuck S View Post
Every windows server I have ever worked on has one. Thats fine if uploads work okay
Right it had one, but I disabled it long ago.
pgowder is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
EXIF info on PP 5.11 ehm Photopost Pro Installation & Upgrades 7 September 22nd, 2009 08:30 AM
Trying to active EXIF info but I got nothing:( adigicam Installs and Upgrade - vBulletin 3.5.X 4 October 30th, 2005 01:54 PM
When do I get my info? YSR50 Before You Buy 3 July 9th, 2005 07:42 PM
How to see the EXIF info? ehm Photopost Pro Installation & Upgrades 7 February 4th, 2005 04:40 PM


All times are GMT -5. The time now is 05:07 AM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0