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Photopost Pro Installation & Upgrades If you're having install or upgrade problems

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Old April 2nd, 2004, 06:37 AM   #1 (permalink)
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Invalid login. Please check your username and password

Hello,

Tonight we made the move from vB2 to vB3 gold. Redoing our site from scratch to get rid of a lot of old posts and members who haven't logged in in ages

Well I installed PhotoPost PHP 4.7vJ and even tryed PhotoPost PHP 4.7 but both give me the "Invalid login. Please check your username" error when I go to log in. I checked config-inc.php and everything looks correct including the username I use to access the vB members area as my lisc number and it is using the forum inagration as it points to the forum address to register. I even logged out of vB and back in to assure I was using the correct password.
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Old April 2nd, 2004, 06:45 AM   #2 (permalink)
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Edit: I was reading just now it is the lisc number in the members area, not the long 12 digit customer number you put in the pop up window to login to the members area. Well I have tried both and neither work still
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Old April 2nd, 2004, 06:56 AM   #3 (permalink)
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Did you tell PhotoPost it now needs to deal with vb3?

aka, PhotoPost "settings" table item #41 needs to read "vb3". Check this using phpMyAdmin
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Old April 2nd, 2004, 07:04 AM   #4 (permalink)
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41
User Registration System
vbversion
vb3
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1
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Old April 2nd, 2004, 07:10 AM   #5 (permalink)
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ok this is odd now..

I updated my cookie prefix to "bb" in the pp conf file. Now if I log into my forum and click my gallery link, it shows me logged into the gallery. If I try to log out of PP it keeps me logged in but if I go back to vB and log out then back to PP it logs me out, but if I try to log into PP I get invalid user, but logging back into vB and coming back to the gallery shows me logged in again.

I tried and it does this on both Safari, IE abnd Netscape.
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Old April 2nd, 2004, 07:47 AM   #6 (permalink)
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Is there a faster way to get support? Maybe a phone nunber? I just viewed who's online and it seems no staff is currently online. It's fustrating when your trying to reach a launch deadline and can't get support for a problem of having no clue how to fix and it is holding you back on that phase of your site.
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Old April 2nd, 2004, 08:06 AM   #7 (permalink)
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ok, I don't know what else to do..

I have now created a database just for photopost... So config-inc.php calls to one database for photopost and to the vB one for user/pass

I have tried all three of my vB lisc numbers and my vB customer number but PhotoPost still will not let me log in..

I wanted to launch my site in 2 hours, but I been majorly delayed due to these gallery issues that I been trying to fix for the last 5 hours if not more.

Can I please get some help here?
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Old April 2nd, 2004, 08:27 AM   #8 (permalink)
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Thought maybe seeing my conf might help too....

<?php
if ( !isset($skip_exheader) ) {
include "header-inc.php";
}

$VERSION = "4.7";
define('TMPL_PATH', '');

$host="localhost";
$database="xxxxx_photopost";
$mysql_user="xxxxxxx_moshpit";
$mysql_password="xxxxxxxx";
$host_bb="localhost";
$pp_db_prefix = "";
$database_bb="xxxxxxx_moshpit";
$user_bb="xxxxxxxxx_moshpit";
$password_bb="xxxxxxxx";
$vblicense = "xxxxxxxxx";
$ppboards="open";
$closedmsg = "The boards are temporarily down for maintainence.";
$pplang = "english";
//$zip_command = "/usr/bin/unzip -j";
$mogrify_command = "/usr/bin/X11/mogrify";
$jhead_command = "/usr/bin/jhead";
$jpegtran = "";
$mysqldumppath = "/usr/bin/mysqldump";
$backupdir = "/home/xxxxx/photopost/backups";
$usegd = 1;
$onthefly=0;
$debug=2;
$cookie_path = "/";
$cookie_domain = ".themoshpit.net";
$cookieprefix="bb";
$botbuster="0";
$compression="0";
$ppdateformat = "dow month dd, yyyy";
$gmtoffset = 0;
$ipcache = 0;
?>
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Old April 2nd, 2004, 08:44 AM   #9 (permalink)
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ok I got it to work

I clicked Login Problems? and deleted my cookies and that let me in
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Old May 4th, 2004, 06:22 PM   #10 (permalink)
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Quote:
Originally Posted by The Mosh Pit
Now if I log into my forum and click my gallery link, it shows me logged into the gallery. If I try to log out of PP it keeps me logged in but if I go back to vB and log out then back to PP it logs me out, but if I try to log into PP I get invalid user, but logging back into vB and coming back to the gallery shows me logged in again.

I tried and it does this on both Safari, IE abnd Netscape.
This still happens to me occasionally. Can't figure out why. All of my cookie settings are exactly the same. My only guess is that when you click the login link in photopost, you should be taken to a vb3 login page, not a pp login page - yet that's not what happens.
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Old May 5th, 2004, 06:12 AM   #11 (permalink)
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No, the login link in PP should take you to PP's login, which sets the needed vb3 cookies.

When integrating, it's best to first clear all of your cookies, and then try to login to both and see what happens.
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Old July 13th, 2004, 12:42 PM   #12 (permalink)
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So, let's say you've triple-checked that all your cookie settings are exactly the same between vb3 and pp, and you've entered your vb license number correctly. You login in vb and it looks like you're logged in on PP but you can't access the admin section. It gives you the login screen when you click the Admin link. When you try to login, it says invalid username. When you click Register, it tells you that you are already registered and logged in as "username". You've tried clearing your cookies manually and with the "cookie problems" link - several times.

What would the next thing you'd suggest someone do in this situation? By the way, this is for a different upgrade than I mentioned above. I somehow got the first one working correctly. I'm completely stuck on this second upgrade though.

I currently have my cookiedomain setting empty, the cookie prefix is emty (though I've tried different prefixes), and my cookie path is /.

Last edited by ludachris; July 13th, 2004 at 12:45 PM.
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Old July 13th, 2004, 12:44 PM   #13 (permalink)
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Manually checking your user groups in PP to ensure they match vB via phpMyAdmin
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Old July 13th, 2004, 12:45 PM   #14 (permalink)
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Quote:
Originally Posted by donb
Manually checking your user groups in PP to ensure they match vB via phpMyAdmin
Awesome - I'll try that. Should this be done via phpmyadmin?
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Old July 13th, 2004, 12:49 PM   #15 (permalink)
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yep, I kinda even said that
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Old July 13th, 2004, 12:50 PM   #16 (permalink)
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Quote:
Originally Posted by donb
Manually checking your user groups in PP to ensure they match vB via phpMyAdmin
So it looks like the usergroups match up correctly - same usergroupID's, same names... anything specific that I should be looking for?
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Old July 13th, 2004, 12:51 PM   #17 (permalink)
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Quote:
Originally Posted by donb
yep, I kinda even said that
Sorry bout that. After reading lines of code for that past 20 hours, you kind of forget how to read sentences.
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Old July 13th, 2004, 12:53 PM   #18 (permalink)
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Look at your user record in the forum. Find your usergroup id there. Make sure that usergroup in PP has all 1's for the flags.
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Old July 13th, 2004, 05:24 PM   #19 (permalink)
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Quote:
Originally Posted by donb
Look at your user record in the forum. Find your usergroup id there. Make sure that usergroup in PP has all 1's for the flags.
Turned out to be the ModAccess field needed a 1 in the admin usergroup. I was then able to login to the pp admin section.
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Old July 13th, 2004, 10:22 PM   #20 (permalink)
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Ah so your a mod.
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Please do not PM me for support or sales questions. Thank you for your understanding.
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