Pictures in queue is a pain in the a**

Anja · July 31st, 2011, 04:28 AM

Hello Chuck,

Is there a way to avoid (get rid of it) pictures in queue in upload? It's a pain in the a** because people forget to resize their pics at first and those large files stuck in the queue-part.
After that they can't upload at all and I have to use their login to remove the pic from queue.

Thanks in advance,
regards, Anja

Chuck S · July 31st, 2011, 09:49 AM

You can clean out any numeric directories under the uploads directory via ftp

The link on upload to the que should process the images. The code if an image dies before processing it should be deleted however that is dependent on the script actually running. If your php is dieing on the server there is no way to remove the image but ftp. That or use Imagemagick as your processor since GD2 is ultimately the issue as that image processor can not process huge images.

My suggestion would be to clear your que via ftp and if you can not use Imagemagick make sure your image sizes in admin are sufficiently low enough not to cause GD to freak out.

Anja · July 31st, 2011, 10:25 AM

Thanks but what I actaully mean is to delete/remove the script pictures in queue from the software without damaging anything else ofcourse.

Chuck S · July 31st, 2011, 03:17 PM

There is no such feature currently to clear a que.

Anja · September 5th, 2011, 10:40 AM

Hello Chuck, other question:
One of my members has pictures in que. Therefor he can not upload pictures anymore but deleting the pics is impossible as well. Everytime we try to upload a photo or to delete pics in que we get an internal server error, the 500 one. What to do and where to do it?

Thanks in advance
Anja

Chuck S · September 5th, 2011, 11:47 AM

You can ftp to your site and clear all numeric directories under the uploads folder.

Anja · September 5th, 2011, 12:06 PM

Just to be sure: You mean this part? / var / www / html / gallery / uploads /
And should I delete all the folders or open them and clear if there is anything to clear at all?

Chuck S · September 5th, 2011, 12:13 PM

You can safely delete all numeric directories under uploads.

Anja · September 5th, 2011, 12:14 PM

fantastic! Thanks a lot

Chuck S · September 5th, 2011, 03:10 PM

No problem let us know if there is anything else we can assist with.

TamiTaylor · March 4th, 2012, 11:12 PM

Hi I am having a big issue with this. Is there anything I can do to prevent the queue from getting 'stuck'?

On a related note, I tried to test to see when a person uploads what it shows and am wondering:
Is there a way to add text to the photo upload page or can you tell me why when a user goes to upload a photo it says the file limits are unlimited, which is not true as I've set maximums in the photo upload options.

Thanks for any help on this.

Chuck S · March 5th, 2012, 07:04 AM

1. NO and YES. If you use GD2 no you can not prevent it. If you use Imagemagick then this normally is not an issue. There are many threads here on php memory errors and the like so no need to rehash discussions already here.

2. If the options for that user say unlimited then you have set no such limits on his usergroups as far as diskspace filesize etc thus his limits are unlimited meaning no limit.