Member Gallery

Cindy Coutts · February 14th, 2011, 03:06 PM

Hi Chuck and Happy Valentine's Day! It's me, your favorite Valentine!

Anyhow, I use to have this feature before but when I upgraded, it went bye-bye because I think that I was a custom mod but not sure; however, I do have many members at my site wanting my jugular vein and refunds, because this is such a crutch to them, and me, and it's a necessity.

My end result should be this.

Whether we're in vBulletin or PhotoPost, but especially VB (PP just as important), what I need is : (1) when we right click on a member's name, an option should pop up to visit that member's gallery, (2) when you finally get to that gallery, all of that Random, etc., junk comes out so that you can just see the gallery in it's entirety as shown above in the end result, (3) I'd like this option to work both in vBulletin and Photopost, and (4) if there's a reliable source out there who can do this for me real fast, I'd greatly appreciate it.

I know the custom mod story and routine, if this was a custom mod, but there's got to be a way at least in your software to take out all of that Random, etc., junk in a member's gallery so that you can see the gallery. This is a tremendous hindrance to my site right not.

Thanks Chuck!

Chuck S · February 14th, 2011, 03:36 PM

1. I would think your talking about some vb mod if your trying to put gallery links for members in vbulletin as our script does not alter vbulletin.

2. I am really not sure what your referring to so can you be a little more specific there. Here is a members gallery link right from our site there is no junk

Chuck S Gallery - PhotoPost Photo Gallery

Next here is a members gallery link from my personal site

Chuck S Gallery - ReefTalk Gallery

Both links should show the default gallery shown for a user.

Cindy Coutts · February 14th, 2011, 04:15 PM

We've been through this before and we don't want to go through it again. There should be a way in PP that's part of your program if you right click on a members name that you can have access to their gallery. When you go to anybody's gallery now, you get this junk with all of that Random, etc., stuff that I or anybody else doesn't want to see. It should be like how I linked you above. I just want to be able to see her gallery in its entirety and that's a PhotoPost issue.

Again, if there's somebody who will do a custom mod for me while in VB to right click so that going to a person's gallery is an option, I could use some help there please.

I can't drag this out with you like our usual conversations because I'm in the middle of a cross country move and need to get my ducks in a row at my site before I leave.

Chuck S · February 14th, 2011, 04:44 PM

Cindy we support our code how it is written so we do not discuss or support code mods so no this discussion will not be drawn out. I can merely tell you how the program works. There is no bug or issue with your code.

Reaching a members gallery is easy if you click the actual members gallery. Clicking a users username always takes you to a profile much like it does in your forum product. That is how that is suppose to work. A members gallery link is two places that I know of in our program

1. When viewing a photo under the members name where all there user info is is there gallery link

You dont let guests see content so I will use our site as an example

Rally Trophy - PhotoPost Photo Gallery

You can see the user gallery link there

2. The other place is the actual members gallery. Click the thumbnail in the members gallery display to go to a users gallery

Member Galleries - PhotoPost Photo Gallery

If your click a username that is there profile link.

Cindy Coutts · February 14th, 2011, 05:25 PM

This makes no sense. There's no other way to get to somebody's gallery unless you go to the member gallery and find their name then click on photos and you get the junk and not their gallery. Even if you're looking in the gallery, as in clicking last one day or something, you click on their name and get taken to this which is useless, and get this. You can't even navigate around that person's gallery to find or see anything that they've done. What I should get is this. You can't tell me that seeing only a few pictures is PP default.

You need to tell me a way to get this out: Most Recent · Most Popular Images · Random, so that I can just see the person's gallery in its entirety.

Chuck S · February 14th, 2011, 05:51 PM

Cindy

I have clearly shown you where members gallery links are suppose to appear. I can not discuss code modifications to the forum or gallery. You say you should get this link which exists fine.

Splitcoaststampers Member Galleries - KY Southern Belle - Handmade Cards & Crafts

There is still that type of link in our program that's a standard members gallery link when you click a members gallery as I showed you how thats done in 2 places in our program. See you visit the members gallery here like so I found my gallery after viewing this link

Member Galleries - PhotoPost Photo Gallery

I click the thumbnail on my members gallery and the link is this

Chuck S Gallery - PhotoPost Photo Gallery

it is the same kind if link your posting just in spider format as thats what they use here.

A members gallery link is shown in two places in our program. The photopost profile is something totally different.

Please note your confusion here is the gallery your trying to compare your site to is like 6 year old modified/hacked code. There gallery profile page while very old is like this

Splitcoast Gallery - Member Profile

There member profile page has no members gallery links so there site's member profile is pretty much the same as yours.

Cindy Coutts · February 14th, 2011, 06:19 PM

Chuck, I just check out your links and my gallery is nothing like that except the first link were all pictures are showing but the individual pics of your gallery are not what I have at all as shown. I know there's a way to take out that stuff I keep complaining about that. I think that once that junk is out, the entire user gallery should show up just like yours which is not a mod and that's how I want mine is just like have your individual gallery with all of my member galleries. If you have it done on your gallery, then it's not a mod,l just some setting changes.

Chuck S · February 14th, 2011, 06:59 PM

Cindy what I have stated with several links is clearly shown you how things are suppose to look. You can not compare our product to what your showing in post 1 thats a 6 year old or older modified photopost code so I can not discuss some splitcoaststampers site.

I can use your site links as a mock up even though I can not see anything but as I have said in every post how the program works is how I am showing with the links I am using

This is your main index of the gallery

- Gallery

This is a members profile page when you click a username this is NOT suppose to be a members gallery link

Member Profile - Gallery

This is the members gallery on your site

Message - Gallery

If you click the actual members gallery link which is the thumbnail for a user you get a link like this

Message - Gallery

You can also see a members gallery link under the user info on a users photo under poster info when viewing any photo on your site.

There is nothing wrong with anything on your site which is what I have posted several times.

Cindy Coutts · February 14th, 2011, 07:53 PM

There's everything wrong without custom mods and no changes made as I upgrades less than a year ago, which was hell, and we've been too afraid to change it since; however only due to the enormous complaints, am I contacting you. I am not comparing you to 6 YO SCS software, I am comparing to your personal gallery in your link above which doesn't have what's in our gallery.

Member Profile - Gallery in my gallery shows nothing.

Then you click on photos and you basically get nothing again and it's useless. You can't even see a person's entire gallery.

This is your personal gallery and that's what I want to see in my user's personal galleries when I'm in their profile or whatever and click on Photos. There's no custom mods there or anything and that's something you can support as to tell me how to do that. I don't know how to do it and I don't think it's that hard for you to help me out in achieving in what I'm after.

Part of PP's big marketing was that they're compatible with VB. If that's the case, then help those 2 integrated programs work together. Whether or not SCS has a 6 YO custom mod on there of when you're in VB and you can right click to see the user's entire gallery, so what? Why not give that convenience to the customer?

I am telling you that the way the gallery is set up now is completely a user nightmare and nobody can ever view an entire gallery unless it's their own. When I have members leaving over this and demanding refunds, it hurts my reputation and business and the least you can do it help me to fix it to my customer satisfaction rather than the standard custom mod issue because this is not a custom mod issue. It's a PP issue and if it's workable in your gallery, then it's workable in my gallery, so support it.

I am getting your point and that's the usual, "too bad, you're on your own." You're not getting mine of how I need this remedied. If you don't know how to, then find me somebody who does who won't bankrupt me fixing it.

It was there before the upgrade and even though we didn't back up and I know you think that was stupid, you knew you were replacing extensive custom mods and that we were new at this, and at least could have asked.

If my site doesn't look like your site, and it doesn't, then there is something wrong, and there is.

PS: It's LEFT CLICKING on a member name, not right clicking as stated before, in VB and PP.

Cindy Coutts · February 14th, 2011, 08:24 PM

Well, this just got way more interesting. Go to this page and then try clicking on the user names and see the error message you get on every single one of them.

Nobody has changed or played with the basic code of that gallery since you upgraded. All I've done is add a few categories lately.

Chuck S · February 14th, 2011, 08:31 PM

You forget I can not see any content on your site.

Cindy I do not think you seem to understand what I am saying. We support our code as it is written. There are no issues with the code and I am sorry it does not appear to work how you want it to but that is outside our support parameters.

I will go threw this one out there one more time. To see a users gallery you do not click on a username. you click on the actual thumbnail in the members gallery display.

Member Galleries - PhotoPost Photo Gallery

Click on any thumbnail you will see a users gallery. If you click there name you will go to there members profile. I keep saying the same thing over here and my answer can not change. I am merely explaining how the program works which is what I am here to do. I am not here to tell you how to modify things how you wish them to be.

Cindy Coutts · February 14th, 2011, 08:38 PM

Go to the links I've showed you above. I knew you were going to pull that written code stuff and your written code on my board is messed up. See post above. NOBODY has touched a thing other than stated what is above. I do not have what your gallery does. There are ZERO options to see a person's entire gallery and we both know that's so uncool. Either fix it or tell me how to tell my members how many jumps they have to jump through in order to see a member's gallery. This cat and mouse stuff has cost me serious income as the gallery is the big draw. Now please just fix it and if you refuse, at least refer to me somebody who can and will.

Chuck S · February 14th, 2011, 09:03 PM

I have no idea what you mean by ppchuck?

Cindy you need to set that guests can view your site content under your category permissions if you want me to comment about your site. I have said many times I can not see anything on your site.

I have placed many links in this thread where you can see how the gallery works so lets do it one more time so you are clear on how the supported code is suppose to work.

Follow this link

Member Galleries - PhotoPost Photo Gallery

Click on the thumbnail under the first gallery Scottmark you get this link

ScottMark Gallery - PhotoPost Photo Gallery

That is the members gallery link. Your site works the same way. If you want the members gallery to show photos uploaded to other categories under showgallery options in admin you can set the option that members gallery contains all a users photos to yes otherwise they will get a link when viewing the members gallery to see all a users photos.

There are no options available other than the natural operation of the program. I have explained how things work. I will gladly view your site to confirm it works how I have explained it should work. If what you are looking for is some type of code mod to make things work outside the normal operation of the program then you would be on your own. Our company does not assist with code modifications.

Cindy Coutts · February 14th, 2011, 09:39 PM

You're not getting my point. My gallery does not look like your gallery and there are NO MODS in my gallery. I won't repeat what I wrote several times above but you're not looking at the broken gallery link that I sent you that affects everybody, nobody can see anybody else's gallery because of what I said above.

You have admin access to my board and have for well over a year now. Stop sounding like a broken record and listen to what I'm telling you. Your basic code is broke and always has been in the link above. We can't see each others gallery. That is a basic code issue. I am not asking you to do mods for me. I know better than that. I'm asking you to fix your software that BROKE when nobody touched it and was BROKE in that one particular area since you did the install. Just fix it, okay? It's your software that broke on me. What is going on with my site is not natural. You're not helping me or remedying the situation, or even trying. You're singing the "it's not my problem, outside of basic code, and I don't care song. I've heard it too many times and I've fixed glitches in your software that you ignore, other people have the same problem and post about it and get nothing. I figure it out and post it, and you chided me over posting a mod. It wasn't a mod, it corrected your incorrect path that trashed all of your customer's galleries that crashed. I've been as nice as I can be but you really can just push people over the edge sometimes and this time it's me. You've made this a very serious issue for me and what's even more maddening is that you don't even care that I'm losing hundreds a day because of it. I am your customer. I am your client. Start treating me like one because I pay you for a service.

Cindy Coutts · February 14th, 2011, 09:46 PM

This just in from a member:

I know you’ve had a challenging day, and I don’t want to add to it, but the CPC gallery does not appear to be functioning correctly. The thumbnails all come up, but when you click on one or a link in a post, an error message is returned. It reads:
We're sorry, but the system experienced an unrecoverable error. Please try again later.

Nobody has touched the gallery or anything else for that matter.

Chuck S · February 14th, 2011, 10:12 PM

I have no access's to your board at all so I am not sure what your referring to. If I had a login months ago to look at something that has no bearing now as I would not know that login. I deal with lots of people weekly monthly etc.

I can not see any content on your site so I really can not comment about your site.

You came here today posting in this thread expecting a members gallery to show on a members profile. I explained that was incorrect and where to find a members gallery. That handles the issue at hand which was asked from what I see. I would gladly comment further if I could see your site put you must post a test user login here for us to see the content.

You can as admin in global options in admin set your debug issue to DISPLAY ERRORS and you can view your showphoto page to see the true error there. Maybe it is something as simple as you deleted your vbulletin userfield location field2 in the database.

http://www.photopost.com/forum/1173307-post2.html

Chuck S · February 14th, 2011, 10:22 PM

Not trying to sound like a broken record. I think there is some confusion here on what product support is.

If I go to your site and your site works how it is suppose to then there is nothing more I can say. Product support means I explain how things work. If your code is not working as it is suppose to based on how we write the code I can suggest a resolution. We do not assist customers with code modifications if they want it to work some other way then we write things.

Cindy I viewed our helpdesk and found a login from september that worked. Here is my final comment on this issue as your gallery is functioning perfectly concerning members galleries as I have outlined in my posts so lets use your site links so you understand.

Our code is not broke!

I go here

Message - Gallery

Lets take the first user softangelkisses. I click that thumbnail I am most definately taken to the users gallery. As I have said before you do not click a members name as just like on your forum if you click a members name you are taken to a profile. You can not compare your site with the 6 year old MODIFIED gallery your using as an example in your first post which I think is causing 99% of your confusion on this issue. The site your using as an example is not default code of ours it is heavily modified 6 year old code.

Now with that said your gallery is working as our company releases and supports it so I hope we now have an understanding as I have seen your site and things seem to operate correctly concerning this issue.

Your mysql error on showphoto is what I have posted in my previous post. You have removed a default vbulletin profile field for location which is that field2 in the userfield table for vbulletin. You can follow the steps in the post above to correct your issue there by adding that field back in your vbulletin database.

Cindy Coutts · February 14th, 2011, 10:36 PM

Chuck, the left click is a mod. If you remember, you went in and reinstalled everything so nothing additional was needed and we both agreed that we're working off of a clean copy. Now it went wonky and nobody has touched a thing and that's what you need to fix as well as why my gallery does not look like your gallery about a member's gallery without all of that Random, etc. That is not asking you code. It's asking you which button do I turn off.

You are already an admin at my site and have been for over a year. Your user name is Chuck. Too much double talk here dude about how you can't get in to help when you're admin. Come on!

Chuck S · February 15th, 2011, 07:43 AM

Cindy I am not an admin on your site if you give me an admin that does not mean I am going to know that login. Your lucky we keep email on our helpdesk thats how I found that login from september. We have thousands of customers I really do not know you from the next customer.

1. Your members gallery and here are the same there is no difference

Message - Gallery

Member Galleries - PhotoPost Photo Gallery

You click an album you go to the actual members gallery

Message - Gallery

Remember your discussion started by you posting member profile links not gallery links in your initial posting so I really have no basic idea what you mean by random etc as there is no members gallery fluff.

2. We do not assist with or tell you how to modify code so it you had a code mod you would need to redo it. Our company is not responsible for such things. In fact it voids your ability to get support if you modify your code.

This topic is closed from what I see here Cindy. I really do not understand what more you expect me to do here. I explained your code is functioning as it is suppose to and written. We do not assist with code modifications. I explained how you can fix your showphoto error you pointed out because you deleted a vb profile field in the database. I beleive that covers any points brought up in this thread.

Anything mod related you need to do yourself.

Cindy Coutts · February 15th, 2011, 08:54 AM

Again, none of this is making sense to me. I am not talking about modifications here Chuck. The gallery went wonky out of the blue. I just looked and now all sorts of things have changed. Here's an example: Search - Gallery

Before, it had the user name, views, date, and comments. Now, it just looks sloppy and messy.

My code wasn't functioning yesterday when the gallery went crazy and nobody had touched it for months. I wish you'd quit blaming everything on the customer.

When I go to any member's gallery, I get this message: Message - Gallery and that just started happening yesterday, and again, nobody has touched anything. That is still not fixed and that's your responsibility. I have done nothing to VB.

There are no code mods for my gallery except that one you did about the photos not stretching clear across the page.

You know you're admin on my site because you were on this morning and have been several times in the past.

Again, I am not asking you to fix a mod, I'm asking you to fix the error code I'm getting that has nothing to do with mod. My gallery is not functioning and for the 20th time, either fix it or refer me to somebody who can.

Where did I delete a VB profile in the DB? You haven't really heard a word that I've said.

We're sorry, but the system experienced an unrecoverable error. Please try again later.

Script:

Query: SELECT u.username,u.homepage,u.usertitle,u.posts,u.joindate,uf.field2,s.host,t.signature,sigpic.filename,u.sigpicrevision,avatar.avatarpath, NOT ISNULL(customavatar.filedata) AS hascustomavatar,u.avatarrevision FROM user u LEFT JOIN userfield uf ON uf.userid=u.userid LEFT JOIN session s ON s.userid=u.userid LEFT JOIN usertextfield t ON t.userid=u.userid LEFT JOIN sigpic AS sigpic ON sigpic.userid=u.userid LEFT JOIN sigparsed AS sigparsed ON sigparsed.userid=u.userid LEFT JOIN avatar AS avatar ON (avatar.avatarid = u.avatarid) LEFT JOIN customavatar AS customavatar ON (customavatar.userid = u.userid) WHERE u.userid=1410 LIMIT 1

Result: Unknown column 'uf.field2' in 'field list'

Database handle: Resource id #26\

So, this isn't done. I've asked this numerous times. If you're not willing to fix this or even assist with it, then refer me to somebody who can. Is that possible or do you even care my gallery is in such horrible shape? Nobody has touched a thing and you were in there this morning.