PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |

Go Back   PhotoPost Community > PhotoPost Support > PhotoPost Pro Support Forums > Photopost Pro How Do I...?

Photopost Pro How Do I...? Wondering how to do things in PhotoPost?

Reply
 
LinkBack Thread Tools Rate Thread Display Modes
Old February 15th, 2011, 09:26 AM   #21 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,706
I found an old login you gave us that works sure and I looked at your site and commented on everything a couple times now.

I beleive posting my answers below each of your quoted questions might help you see that I already have answered everything here as you still seem confused.

I am beginning to think here that you have some type of expectation that we are suppose to hands on fix anything you want regardless of what the real support policies are.

Now lets go through this one more time so maybe you can understand because I really am not going to continually post the same things over and over again in this thread. It really serves no purpose but to frustrate us both. The answer is not going to change no matter how many times someone asks the same question over and over.

Except for the mysql error from you deleting a vb profile field your gallery is working completely fine as far as members galleries.

lets take this one step at a time. Let me quote you from your initial post in the thread.

Quote:
when we right click on a member's name, an option should pop up to visit that member's gallery
I have explained multiples times click a members name anywhere in the program should correctly take you to a profile. To go to the members gallery you click the actual image thumbnail. Thus there is no issue here just an incorrect assumption on what should happen when you click a member name.

Quote:
when you finally get to that gallery, all of that Random, etc., junk comes out so that you can just see the gallery in it's entirety as shown above in the end result
Message - Gallery

There is no junk your members gallery shows exactly how it is suppose to show.

Now later on in this thread you said a member posted a mysql error thats new.

Quote:
We're sorry, but the system experienced an unrecoverable error. Please try again later.
You deleted a vital vbulletin database field. I gave you the resolution for this already last night.

forums/vb3.php on line 173

This would require you to fix your issue the answer is right there. The reason your error is still there is because you have not done as instructed in that post that I linked.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old February 15th, 2011, 09:33 AM   #22 (permalink)
Member
Verified Customer
 
Join Date: May 2009
Posts: 165
I will go over your response with a fine tooth comb and then get back with you and perform everything you linked.

I do, however, need to know where to go to fix that vital VB database field.

As far as my other inquires go, I think it's best, and would greatly appreciate it if you could refer me to a 3rd party PhotoPost coder who does custom mods that I can keep on retainer or something.

I am in the process of a cross country move and do not have the time for this. I'm at the end of my rope and very frustrated. I know that you know of people who do this on the side and it would benefit us both greatly.

What you're telling me to fix, I don't even know how to get to the place because I am not a coder in either VB or PP.

I would like that useless Random, etc., stuff gone, but again, that's not a custom mod, it's just telling me which boxes to check or uncheck. That's support and choices in how I want my software to look and the software does give those choices.

Last edited by Cindy Coutts; February 15th, 2011 at 09:40 AM.
Cindy Coutts is offline   Reply With Quote
Old February 15th, 2011, 09:37 AM   #23 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,706
I am sorry your frustated but as I have stated your gallery works just like any other so really the only issue from a support perspective we are dealing with is your sql error which only happens because of what I stated a field in vb is missing.

Run this query in the vb sql window in vb admin or in phpmyadmin in your hosting control panel and your query error will be fixed.

ALTER TABLE userfield ADD field2 VARCHAR(75) DEFAULT NULL;

This thread has 23 posts and you did not post this mysql issue till post 19 or 20 and I immediately posted a resolution to this issue. It took almost 20 posts for me to convey to you that your members gallery is working just like it is suppose to.

I can only suspect your frustration and posting the same points over again is coming from the fact you want your gallery to work like some modified photopost like this site below which I explained is a heavily modified 6 year old code and our code does not work that way.

http://www.splitcoaststampers.com/gallery/
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.

Last edited by Chuck S; February 15th, 2011 at 09:45 AM.
Chuck S is offline   Reply With Quote
Old February 15th, 2011, 09:56 AM   #24 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,706
If you have trouble knowing where to run that query you can edit your vb config.php file which is in your forum includes directory and on the canrunqueries line you should have 1 which is your userid. If you want me to assist you in getting that query ran if you do not understand this then make that line this

Code:
Content visible to verified customers only.
That will allow me access to run the query for you in vb admin otherwise you can do it.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old February 15th, 2011, 11:05 AM   #25 (permalink)
Member
Verified Customer
 
Join Date: May 2009
Posts: 165
Since you have admin access, go for it please.

Chuck, I color, and design cards and scrapbook pages. I can do a mean WordPress blog and customize that to China and write all sorts of stuff for that. Anything beyond that kindergarten stuff is way out of my league, like so out of my league I probably just made the rest of the experts here spit out your coffee.
Cindy Coutts is offline   Reply With Quote
Old February 15th, 2011, 11:22 AM   #26 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,706
Cindy for me to assist you with your sql thing you must do what I stated in my last post as far as giving me access you need to edit your vb config file if you want my user to do sql queries. Do you have access to run the query in your vb admin panel? Remember our company or me do not administer your website in any manner so we do not have those types of access. I went back through 5 months of email to find an admin login for your site from a prior discussion in September.

The user Chuck in vb which is user 2032 needs to be added to both superadministrators and canrunqueries lines in your vb config file if you want me to run that query to add your missing vbulletin profile field.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old February 15th, 2011, 12:03 PM   #27 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,706
If you do not understand what you need to do you can try and call 1-800-346-9486 and maybe I can walk you through it although technically we do not provide telephone support.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old February 16th, 2011, 08:48 AM   #28 (permalink)
Member
Verified Customer
 
Join Date: Sep 2010
Posts: 110
I don't wish to but in... but an awful lot of the features Cindy is asking about are already built in to Vbgallery. Providing that Cindy is running VBulletin as a forum then if you click on the users name you'll be redirected to the users profile which has all the information about the member and shows their gallery.
Steff is offline   Reply With Quote
Old February 16th, 2011, 08:51 AM   #29 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,706
Steff the confusion is Cindy does not wish to be directed to a profile. She is referring to the actual members gallery which is a Pro feature. She knows how to get to a Members Gallery now. vbGallery does not employ a members gallery like Pro things are a bit different in that product.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old February 16th, 2011, 05:06 PM   #30 (permalink)
Member
Verified Customer
 
Join Date: Sep 2010
Posts: 110
Quote:
Originally Posted by Chuck S View Post
Steff the confusion is Cindy does not wish to be directed to a profile. She is referring to the actual members gallery which is a Pro feature. She knows how to get to a Members Gallery now. vbGallery does not employ a members gallery like Pro things are a bit different in that product.
My apologies.
Steff is offline   Reply With Quote
Old February 16th, 2011, 05:19 PM   #31 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,706
No apology necessary

The confusion came on her part by the first link in this thread she was looking at like 6 year old modified photopost code on a site which she linked. Our program does not operate like hacked code.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Member gallery Mannie_F Photopost Pro How Do I...? 5 March 22nd, 2010 12:01 PM
Member Gallery flyaddict General Discussion 1 April 25th, 2007 12:59 PM
member gallery dholt Photopost Pro How Do I...? 1 September 28th, 2006 11:19 PM
Member gallery SilverOne ReviewPost How do I...? 4 July 31st, 2006 01:31 PM
How can I join a member gallery to another gallery? AdrianaInVa Photopost Pro How Do I...? 1 February 21st, 2005 12:15 PM


All times are GMT -5. The time now is 01:37 AM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0