Error creating thumbnail! Error code: 11 - Page 2

firstrebel · February 1st, 2011, 10:20 AM

Chuck,

I don't think you are looking at the right one, as everyone I have asked, and all the computers I have tried, show the red X.

Go here: test - Volvo Gallery

Under the row of thumbs is a larger photo titled 'test' with 'Join A Road Train' in the top left. Click that to get the super larger one in the popup. Everyone gets a red X. This appears to be the case with all mine, yet I know they used to show the large format in the popup. Photos uploaded by others seem to be OK.

Bob

Chuck S · February 1st, 2011, 12:12 PM

You have posted the link a few times and I clearly think I am viewing the image you are asking about. I show it fine so here is a screen captiure that should show I indeed see the large photo the popup window is open and you can see the url in both windows

firstrebel · February 1st, 2011, 12:46 PM

You are indeed correct Chuck. This leaves me totally baffled. What could be blocking just MY photos for everyone I have asked, and the different computers I have tried. Perhaps they can only be viewed outside the UK

Anyway, I appreciate your patience and assistance.

Bob

Chuck S · February 1st, 2011, 05:01 PM

I do not know anything off the top of my head. Do you have any error have you checked the source what path it is looking for etc?

firstrebel · February 2nd, 2011, 01:54 PM

There are no error messages. I have been asking more people to check to see what they get. There is a mix of people who see the large image in the popup and those who see the red X. It cannot be a configuration issue otherwise this would happen to everyones photos and no one would see the large popups.

I will see what our hosts thinks as I am out of ideas.

Thanks again.

Bob

Chuck S · February 2nd, 2011, 02:01 PM

http://www.volvogallery.org.uk/data/3032/sartre.jpg

The image clearly exists and I take it you can see it as well just like me

firstrebel · February 2nd, 2011, 02:09 PM

No, I get a red X. I put the photo on a different domain on the same server and get the same problem, red X

http://www.volvoclub.org.uk/press/graphics/sartre.jpg

I have passed this to the host to figure out.

Bob

Chuck S · February 2nd, 2011, 04:15 PM

Yeah I view that image as well fine in 5 separate browsers.

firstrebel · February 5th, 2011, 12:24 PM

This is really odd. This was in the error_log for that domain:

Code:

Content visible to verified customers only.

Since there is no such path as /home/gallery/public_html/stylesheets/images I cannot understand where that refering URL comes from and why it refers to that path.

Bob

Chuck S · February 5th, 2011, 02:26 PM

I do not think that has anything to do directly with what we are discussing. I do not know what filename that apache error log refers to since it is not listed but the file we are discussing does exist I have shown the direct link to that file in this thread. I have no thoughts here on this. I do not see why you would not see an image if I can in 5 separate browsers. I can view that file of yours directly and via the actual program link.