Email encoding

Trews · October 11th, 2010, 11:19 AM

Having a problem receiving emails from my PP installation full if garbage

Code:

Content visible to verified customers only.

How can i fix this?

Chuck S · October 11th, 2010, 06:23 PM

Photopost emails are simple mail strings. I would suspect maybe your using a foreign language that can only be displayed using html email?

Trews · October 11th, 2010, 06:59 PM

Quote:

Originally Posted by Chuck S

Photopost emails are simple mail strings. I would suspect maybe your using a foreign language that can only be displayed using html email?

Russian. I am having this problem only with PhotoPost other scripts(vB, Joomla, WordPress, etc) sending emails OK-readable.
I have searched the forum and tried almost every solution possible. Nothing works.
Some said that it is a switch to html email format in Admin panel, however i could not find it.

Any help?

Chuck S · October 11th, 2010, 07:15 PM

well thats because Photopost Pro is not really coded to handle html emails

You really would need to modify whatever language string in which script your trying to convert into html email

For example for subscriptions which are sent from image-inc.php you have this

Code:

Content visible to verified customers only.

To send html emails it would be say this

Code:

Content visible to verified customers only.

Trews · October 11th, 2010, 09:11 PM

does not work

Chuck S · October 11th, 2010, 09:49 PM

should work fine just make sure you use the proper encoding

Trews · October 11th, 2010, 10:33 PM

Your right!
I had this in comments.php

Code:

Content visible to verified customers only.

Chuck S · October 12th, 2010, 08:46 AM

yeah thats not right

I beleive it would be

windows-1251

or

utf-8

Trews · October 12th, 2010, 09:09 AM

Still having a same problems with e-cards in UTF-8
it getting sent by ecard.php and i twisted my head trying to solve the problem... Any help on this one?

Chuck S · October 12th, 2010, 09:18 AM

well as noted you need to edit any mail string in the scripts your trying to do html email with.

If you edit the mail string in ecard.php that should help

Now also what encoding is your russian language in utf-8 or is it windows-1251

The one included in our application is windows-1251 not utf-8

Trews · October 12th, 2010, 09:49 AM

Code:

Content visible to verified customers only.

is set for both english.php and russian.php

ecard.php

Code:

Content visible to verified customers only.

and

Code:

Content visible to verified customers only.

Have tried many ways non of them worked

Chuck S · October 12th, 2010, 09:54 AM

well you have not altered any of those to send html email

next you simply can not change a content meta line in the actual language file to utf-8

Those language strings are windows-1251

Trews · October 12th, 2010, 09:57 AM

i did convert the files into UTF

Trews · October 12th, 2010, 10:28 AM

Any help to force ecard mail strings to HTML/utf ?

Chuck S · October 12th, 2010, 11:22 AM

well how have you altered the code?

Have you done that what you posted above is stock code and as noted we do not do html email in the code so the code would need to be altered.

Trews · October 12th, 2010, 06:10 PM

Quote:

Originally Posted by Chuck S

well how have you altered the code?

Have you done that what you posted above is stock code and as noted we do not do html email in the code so the code would need to be altered.

Chuck I am asking for solution. Not for suggestion. I am not the developer of Photopost and i do not have time for making your software to be able to send html emails. Have spent enough time already on it.

Or what you saying is that the script not designed to send html/utf emails. If yes, i just simply turn off the e-card option, as it seams to me just a marketing move/misleading from you guys.

Chuck S · October 12th, 2010, 07:02 PM

yes as noted in my initial reply we do not send html email in Photopost. My suggestion on how to alter the mail strings was something for you to try not something we support.

Trews · October 12th, 2010, 07:14 PM

Quote:

Originally Posted by Chuck S

yes as noted in my initial reply we do not send html email in Photopost.

Well you should because it is year 2010.
Other ways, please remove that you support russian language and mention that any other language but English will have trouble integrating if using UTF-8.

This is very irresponsible Chuck!

Trews · October 12th, 2010, 07:16 PM

By the way, i have(had to) turned off your so call SEO and E-cards, basically chopped the balls from photopost.

Chuck S · October 12th, 2010, 09:14 PM

You can only use SEO urls if your server supports mod rewrite and make sure you rename the HTACCESS file to .htaccess before you try enabling SEO URLS.