Error 127?

Cindy Coutts · September 30th, 2010, 02:27 PM

Chuck, we're getting the below error message when trying to upload pictures. FYI, nobody has gone in and done a thing since you fixed me up so beautifully!!

Error creating thumbnail! Error code: 127

Command:

"/usr/local/bin/mogrify" +profile "*" -size 100x83 -quality 80 -geometry 100x83 -unsharp 10 '/home/couttsc/public_html/gallery/data/553/thumbs/Picnic_Pumpkins_Card.jpg'

The above is a card that I tried to upload after I had a member let me know that she couldn't upload a card.

Thanks!

PS: Natalie got 2 different error codes per her email, but she didn't let me know what they were. When I tried to upload, I got the above. I've asked her to let me know the error codes if she remembers them and I'll let you know.

FYI: I just changed servers last night and everything was moved due to last week's fiasco with my other host. I switched to URLJet.com that specifically caters to VB clients with PP integrated.

Update from URLJet: That error shows that Photopost Pro is set to use ImageMagick for image resizing. You need to change this in the Admin area to GD2+ and that error will be gone.

Chuck, didn't we run into this problem last week when IM wasn't there? I will not proceed further until I hear from you, but will let the host know that we ran into this hell last week.

Chuck S · September 30th, 2010, 03:35 PM

You would have had to set your image processor to Imagemagick in admin global options

Like urljet says you must use GD2

Cindy Coutts · September 30th, 2010, 03:42 PM

Isn't that what caused the problems last week or was it being set to IM and IM not installed? I'll change it and see what happens and I pray to God that it's nothing like last week.

Okay and changed. All looks well. Thank you! Why did we have to change image processors?

Chuck S · September 30th, 2010, 03:55 PM

well the simple truth is maybe you had one too many people in the admin panel. It was set to GD2 I know that because I rebuilt all your thumbnails. So between the day I set your site up for you based on how I think you should have things set someone with admin access changed the processors.

Cindy Coutts · September 30th, 2010, 04:17 PM

The new host had admin to move the stuff but I don't know why they'd change PP at all. Once IM was reinstalled last week, I thought we had put it back to IM rather than GD2 because I remember you saying you couldn't change it. I didn't know you had it at GD2 to pretty it up. Shows you how much I know. The problem is fixed, it all looks beautifully like you arranged it, and that's all that matters. Thanks again!

Chuck S · September 30th, 2010, 04:18 PM

no problem enjoy your evening