Mac user cannot bulk upload

[DannyITR]

I have a Mac user who is trying to upload using the flash uploader and it never gets past the first photo. He's tried Safari, Firefox, IE and Chrome.

Are there known issues with Macs?

[Chuck S]

Well I dont personally know since we do not provide direct support for the flash uploader but looking at there site there does appear to be some issues that I see

Forums | SWFUpload

[DannyITR]

Thanks Chuck! I didn't know it was a third party.

[DannyITR]

Can anyone help me out? I don't know where I'm supposed to make the modification:

Does not work on MAC (Firefox and Safari) OSX 10.5 & 10.6 | SWFUpload

I came upon a forum where it said that you needed to return content, once i did this it worked fine. You can reeturn any content you want and you do this in your upload_url page.
For ASP.NET you return content : Response.Write("OK");
For PHP you use: echo("Ok");
Doing this did the trick for me.

[Chuck S]

well what are they actually trying to say. I dont see any clear concise talk on any resolution and where to edit.

If you post and get some idea of what you need to add and what file etc I might be able to point you in the right direction.

[DannyITR]

Originally Posted by Chuck S

well what are they actually trying to say. I dont see any clear concise talk on any resolution and where to edit.

If you post and get some idea of what you need to add and what file etc I might be able to point you in the right direction.

Hi Chuck,

Thanks for the help. I got this reply:

SWFUpload has an upload_url setting that indicates where to send the file. This is the analogous to the action attribute of the FORM tag.

In the demos the upload.php file is the upload target. The Mac player thinks the upload gets stuck if no content is outputted by upload.php. Since SWFUpload behaves like Ajax (the file is sent asynchronously without refreshing or changing to a new page) the content is not seen by the user so we don't really want to output anything. However, we must output something to work around the Mac Player bug. So, usually simply adding something like echo "OK" to upload.php will resolve issues where the upload seems to stop after the progress bar hits 100%.

We added an assume_success_timeout setting that lets you specify a timeout when SWFUpload will just assume that the upload worked even though we never got content back. Setting this to something other than zero can also help work around this issue. However, sometimes, especially for small files Flash never fires the 100% upload progress event so assume_success_timeout still doesn't do anything.

So I opened the photopost files upload.php and uploadphoto.php and right before the last ?> in the file I added echo "OK" ; and it worked! My Mac user can use the flash uploader no problem and I don't appear to have any issues either.

[Chuck S]

ah got ya that reply makes alot more sense than the previous one