Issues Uploading Larger Files

theojones · June 3rd, 2009, 05:49 PM

Trying to upload a 1.9MB files for example and get this error.

Code:

Content visible to verified customers only.

I assume this is a server issue, what needs to be changed with my host so not to get this error?

Thanks.

Geiri · June 3rd, 2009, 07:01 PM

Looks like it... Might the memory_limit setting in php.ini

theojones · June 3rd, 2009, 07:11 PM

I'm just discovering I should really be using Imagemagick. However not sure where to set the server path.
EDIT:

Ok I seem to have got Imagemagick working now. It seems to be handling larger files, however now the flash uploader just hangs and never completes on larger files.

EDIT2:

Ok, I've done some tests it seems the flash uploader is fine with 2MB files but no larger. I've read people uploading bigger files than that. Is there a setting? I thought flash wasn't effected by any limit?

Chuck S · June 3rd, 2009, 08:19 PM

1. you can use either one but if you use GD2 you might want to give php more memory

2. It can easily handle bigger files. I have uploaded up to 8mb personally as I have never had any reason to do anything larger but I just did a couple 2.5mb ones fine and I use Imagemagick

theojones · June 3rd, 2009, 08:32 PM

It just hangs. Never completes the upload on 2MB+ files.

Are you able to give it a try Chuck? with like a 4MB files or something.

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Chuck S · June 3rd, 2009, 08:35 PM

Have you modified your code in some way? Your site just does not look right for our default code.

also just so you know your site does some sort of forward thing possibly because of the header.

I would suggest you use unmodified files and then give things a try. Like example on your upload page I see no way to upload a file.

Chuck S · June 3rd, 2009, 08:36 PM

Your redirect thing is from a vb profile link that is relative in the footer template so making that a full url will fix that

theojones · June 3rd, 2009, 08:48 PM

Yes I modified templates but only a little core code.

On the upload page there is the flash uploader, do you not see it? The upload page has only had template/language changes.

I have no idea what forwarding you are referring to? There are no vb profile links in the footer?

Chuck S · June 3rd, 2009, 08:49 PM

I can confirm that some of your files appear modified so try testing with stock files.

Chuck S · June 3rd, 2009, 08:53 PM

No I do not see the flash uploader using the login you provided

The link thing is in the footer template of vb it has to do with time correction use the login you provided you will see the problem.

How about since you know how to modify code in header-inc.php find the code that looks like this and that will correct that link forwarding thing

Code:

Content visible to verified customers only.

replace with this

Code:

Content visible to verified customers only.

theojones · June 3rd, 2009, 09:06 PM

You don't see this?

Code:

Content visible to verified customers only.

I'm very worried if your not seeing the flash uploader. I can :S. As I said I have not edited any of the upload php files.

I replaced that code. Still have no idea what you mean by "redirection", is it still happening?

Chuck S · June 4th, 2009, 10:16 AM

I do now see that button

Maybe you have some kind of server setting in apache that prevents files over a certain size.

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What is your php setup like do you have a link?

theojones · June 4th, 2009, 03:18 PM

Thanks for testing the upload.

PHP info, Is this it?

phpinfo()

I can contact my host and ask them to change something if its a setting?

Chuck S · June 4th, 2009, 03:30 PM

upload_max_filesize 2M

You can try having them up that to 8M to see if that makes a difference but my understanding was just as you throught the flash uploader was immune to php settings.

However the issue as I see it is any file that is over 2mb is not being copied to the uploads directory on the server.

theojones · June 4th, 2009, 04:23 PM

Right OK. Many thanks.

Strange, I run another flash style standalone uploader which I have successfully uploaded 500MB files.

Chuck S · June 4th, 2009, 04:29 PM

Okay so it works okay with smaller files well then altering the php some would assist.

theojones · June 4th, 2009, 04:36 PM

I'm contacting my host and if I can get them to increase it, we can see if it has any effect.

Chuck S · June 4th, 2009, 04:51 PM

yeah maybe interfacing the flash with php still restricts uploads to the php default.

theojones · June 4th, 2009, 06:42 PM

Hmm, well I've increased the php limit to 8MB. And successfully uploaded a 6.5MB files, however it fails during processing!

Code:

Content visible to verified customers only.

I'm guessing the host messed it up, hopefully they can fix it and give me the correct mogrify dir

Geiri · June 4th, 2009, 07:57 PM

This looks like a permission issue I do not know what the code 127 stands for.

The default webserver dos not have permission to run ImageMagick or ImageMagick dose not have permission to write to your data folder.

Your host needs to make changes I think