PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |

Go Back   PhotoPost Community > PhotoPost Support > PhotoPost Pro Support Forums > Photopost Pro How Do I...?

Photopost Pro How Do I...? Wondering how to do things in PhotoPost?

Reply
 
LinkBack Thread Tools Rate Thread Display Modes
Old April 13th, 2009, 01:50 PM   #1 (permalink)
Junior Member
Verified Customer
 
Join Date: Jul 2006
Posts: 20
Sorry, this image type () is not supported yet

- I just moved the site to a new server (and followed instructions)
- Version 5.62

Problem:
I upload photos, it seems to process fine to the next page (Add Photos - Select Photos / Configure Properties), then I get this message after I hit process:
Sorry, this image type () is not supported yet

I did go into the admin panel, made sure the .jpg were listed and even retyped everything and used different photos. Same error.

I also moved 2 other photopost galleries, neither of them are experiencing this issue (But use a new version).

Any idea's?

Thank you,

Chris
railroader.ca
attrell is offline   Reply With Quote
Old April 13th, 2009, 03:01 PM   #2 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 66,802
Chris

I would check two things.

1. Your data and uploads directories are all 777 permissions at every level.

2. Your data path is correct in Admin => Global Options AND Storage Options.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is online now   Reply With Quote
Old April 13th, 2009, 03:43 PM   #3 (permalink)
Junior Member
Verified Customer
 
Join Date: Jul 2006
Posts: 20
It was #2. Thanks. I am so happy.
attrell is offline   Reply With Quote
Old April 13th, 2009, 08:06 PM   #4 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 66,802
No problem have a good evening glad to help out.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is online now   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
(): Sorry, this image type is not supported yet. Fortissimo Photopost Pro Bug Reports 1 January 11th, 2009 04:25 PM
Image type not supported yet lem Photopost Pro Bug Reports 11 December 29th, 2007 09:33 AM
image type not supported - help jasbeanie Photopost Pro How Do I...? 1 July 31st, 2007 10:44 AM
Sorry, this image type () is not supported yet. MINI2 Photopost Pro How Do I...? 1 July 10th, 2007 11:39 AM
Sorry, this image type () is not supported yet. bigandyuk Photopost Pro Installation & Upgrades 20 January 4th, 2007 08:00 AM


All times are GMT -5. The time now is 01:01 PM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2012, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0