Admin Move/Delete not working

attroll · January 31st, 2009, 05:02 PM

I just upgraded to PP V6.2 and discovered that I can not get the Move/Delete a photo section working for an admin, here is what I get in FF when I chose the option from the drop down menu:

Code:

Content visible to verified customers only.

I have seen this posted a few times in the forums but no one seems to come right out and say what needs to be done to fix it. It is all done withing PM's with the support team and the user. I think it would be nice to post it in the open forums. This would also save the support team time if we could fix it ourselves by finding the answer in a post rather then havine to send a PM or support ticket each time.

attroll · January 31st, 2009, 05:12 PM

Wopps. I may have posted this in the wrong forum.

attroll · January 31st, 2009, 05:31 PM

On another note this seems to be a javascript thing because all my drop down that use the "javascript:sendfInfoReg" function all return the same error.

It is not just FF that is causing this it does not work in IE either.

Chuck S · February 1st, 2009, 12:17 PM

Can you please post an admin login via email so we can see whats up. Reference this thread. I do not see any issues viewing multiple sites. Any issues I have seen with with java issues is java conflicts with vb hacks.

Try turning off the vb3 enhanced interface and just running the standard photopost site does it work. Now remember the box still appears in the same place it did before under photo details.

attroll · February 1st, 2009, 01:25 PM

I will send you a admin loggin via PM. This is a clean install of VB 3.8.1. When I say clean install I mean I have not edited any of the VB php files.

attroll · February 1st, 2009, 01:33 PM

Alright I see you can not take PMs. I sent it to the ContactUs for support. I am be trying to wait patiently.

Chuck S · February 1st, 2009, 02:54 PM

Yep no PM's so as stated we do email. Whenever I turned on PM's here I get swamped with people trying to subvert the support system and trying to get immediate help so I dont use them.

Chuck S · February 1st, 2009, 03:06 PM

Try reuploading all the photopost files especially vb3enhanced templates

I can confirm it works when you turn off your 3 vb3enhanced switches under edit integration. So its something in vb thats interfering. If you use the default vb style does it work?

attroll · February 1st, 2009, 03:19 PM

If I use teh VB default style is still does not work.

I just reuploaded all the vb3enhanced templates and this still does not work.

Do you have any other suggestions.

attroll · February 1st, 2009, 03:58 PM

Quote:

Originally Posted by Chuck S

Try reuploading all the photopost files especially vb3enhanced templates

I can confirm it works when you turn off your 3 vb3enhanced switches under edit integration. So its something in vb thats interfering. If you use the default vb style does it work?

How did you confirm it that way. I turned them all off and the dropdown box does not even appear?

attroll · February 1st, 2009, 04:07 PM

I see how you did this now. This only shows from what I see is that is in not 100% compatible with VB. Is there any way we can get this fixed to work with VB?

attroll · February 1st, 2009, 04:43 PM

I had no issues with this working in PP V6, accept there were no dropdowns in PP6. Since the dropdowns were added in I can not get it to work.

Why would it stop working now?

It seems to me that is has something to do with the dropdown or the java/integration.

I could live without the dropdowns as long as I could still integrate with VB. Is there a way to do this.

attroll · February 2nd, 2009, 02:20 AM

Chuck

Sorry to keep coming back on this.

I did some more troubleshooting and it seems that this only happens when I turn "ON" the option for "Do you want to enable the vB3 Integration which uses your vB3 headers, footers and styles?" in the Edit Integration settings.

Even in the VB default style it will not work.

I may be wrong but it seems that PP is not completely 100% integrating with VB.

Do you have any suggestions as to where I should go from here?

Chuck S · February 2nd, 2009, 11:44 AM

Attroll

It is compatible with vbulletin and this does work on vb sites. I run one myself plus we have one here and I have tested this on quite a few vb sites before even going to your site. One of the benefits of working support I have access to quite alot of sites and sign ins for such sites.

Now as noted yes to verify that it came down to your vb I turned off the vb3 integration. The move delete box as noted appears under the photo information.

None of your ajax java works on Photopost it appears. I turned on your random images on the sidebar and same thing the ajax does not work. This is usually an incompatibility issue with some vb modification or java code in header footer etc. This is why when you turn off the vb integration it works.

I think I might have to scour your header footer for code that might affect things disable all product and plugin addons etc to see what might be the issue.

attroll · February 2nd, 2009, 12:41 PM

I have already tried disabling all my product and plugin addons etc and that did not help either. You are more then welcome to try though.

Oh crap I just thought of something that might help. The reason this all come about. I was running VB 3.6.8 and PP6. Then I upgraded to VB 3.8.1 and the move feature stopped working. That was when I figured it might be because I need to upgrade to PP6.1. But when I upgraded it did not fix the issue.

I am sorry I forgot to mention this in my first post.

Chuck S · February 2nd, 2009, 12:48 PM

Well I just upgraded my site from 3.80 to 3.81 and the ajax features all work in Photopost for me.

I sent you some communication via your email so I will try a few things and have to get back with you. It is not just your move delete thing NONE of your ajax is working on Photopost.

attroll · February 2nd, 2009, 12:59 PM

Yes I got the email. I will respond shortly. In the meantime I just discovered something else. I don't know if this has anything to do with the error.

If I go into my VB options inside of VB and turn OFF my "Send Internet Explorer 7 Compatibility Header" then I no longer get the error I was getting. It still does not work but I notice that with it turned off I now get this error.

Cannot specify value for internal property. Error in parsing value for property '-x-system-font'. Declaration dropped.

attroll · February 2nd, 2009, 01:03 PM

Just replied to the email. Thank you for all you are doing Chuck.

Chuck S · February 2nd, 2009, 01:07 PM

Not a problem about the email.

See that error has something to do with vbulletin there is nothing in our code about any fonts.

I will see if I see anything.