How do I set PP to use multiple languages

geoff777 · April 7th, 2008, 12:00 PM

I see there are a number of language files.

My forum is in English & Spanish I'd like PP to be in both.

How do I do this. Please don't send me to ask in the modsection. I've searched and I can't find an answer there.

Chuck S · April 7th, 2008, 01:34 PM

You can not use multiple languages in Photopost it is a global selection meaning you can only select which one to use in the config settings. If your trying to make it a user selected thing this would be a modification question and you would need to discuss this in THE MOD CORNER.

geoff777 · April 8th, 2008, 01:15 AM

Someone asked you about tis two years ago and you said it was something you could hack together in 15 minutes.

You've also mentioned a couple of times that a language variable could be pulled into vb3.php $cuser array and used.

This Hack and the code to put in vb3.php would be really useful.

Chuck S · April 8th, 2008, 09:53 AM

Yes it is something I could see that could be done but I am not the developer of Photopost Pro though. You are free to post suggestions in the suggestions forum. Adding support for this is alot more than just some 15 min hack to hard code in this for vb and then of course there is the issue of being able to support every language that vb has to do this and of course we do not support all the languages vb does so there is more to it that you think.

geoff777 · April 8th, 2008, 10:05 AM

You've got me confused.

Why does it say Photopost Developer under your name and in your signature?

Any chance of a hint on how to do the coding for vb3.php?

Chuck S · April 8th, 2008, 10:33 AM

I code the reviewpost and classifieds applications. Mchael codes photopost. Zachariah codes vbgallery.

Your free to post about code modifications in THE MOD CORNER.

geoff777 · April 9th, 2008, 01:44 PM

I guess what your saying is I can't expect any official support or help.

Also that the guy who's replying to my posts has nothing to do with the software I'm posting about, although his official title and signature is designed to mislead me into thinking he is a Photopost Developer.

Perhaps Michael might answer my posts from now on ....

Chuck S · April 9th, 2008, 01:48 PM

You can post in the suggestions forum on features you wish to be included in future versions thats fine. Michael will still bring up the point of how are we to support all the different languages of the forum when we dont support those languages so adding the ability to use a users forum language would do no good in our application if we dont support the languages.

You can ask questions that deal with code modification if your trying to ask for someone to code this for you in THE MOD CORNER which deals with user code modifications. There is no official company modification support as we only support the program as it is written. It sounds to me like your asking us to write this for you.

geoff777 · April 9th, 2008, 02:45 PM

If the language isn't supported by pp then go to the default .... easy

Sounds like you want to make it look like photopost is integrated with vb but you won't add a function that should be included, that as been requested by your clients a number of times. A 15 minute hack.

Why not try to help instead of wasting my time.

If you're not a PP developer don't answer threads in the PP forum

Yes I expect you to write it ... we all pay your wages and the support is very poor. You take our cash and then refuse to help.

The way the language works in PP is a problem you should have sorted out a few years ago.

Chuck S · April 9th, 2008, 03:09 PM

As I posted in my initial reply you can not use multiple languages in Photopost. If you wish to discuss code modifications you can do so in the MOD CORNER.

Please read this as it outlines our company policy in regards to code mods.

http://www.photopost.com/forum/showthread.php?t=121154

Our support here is very superior I am sorry you do not see this. I think the issue here is because you believe we should assist you in modifying your code to add something in that it does not do. I answered your support question here in a very timely manner. Product Support does not entail us posting code modifications to do things the supported code does not do. Our supported integration as we tell customers is the vb login as well as loading the style header and footer. There is no meantion of language integration. Language selection is a global element in the gallery as my initial reply stated.

Even the lesser gallery vbgallery which is an addon to vbulletin does not support user languages.

geoff777 · April 9th, 2008, 03:29 PM

I think if you type Photopost Support into Google and read through a few of the top 20 answers you'll find not many people agree with you.

A few quotes to save you looking ....

From what I have read at the PhotoPost support forums, this has been an ongoing problem for a long time, and in many cases brushed off by the support staff ...

Just keep in mind that the support for PhotoPost is absolutely horrible. ... Hey Vile, we never had a problem with PhotoPost support. ...

... I have had so many bad experiences with Photopost support (even though I have always made every attempt to maintain professionalism in my ...

I guess I'm another paying customer having a bad experience and being brushed off.

Why not try to help us and lose the attitude?

Show us how to integrate vb languages with PP if its just a 15 minute hack
or at least show us how to modify vb3.php
Do it in the mod section under an alias if you prefer ....

MrDaniel · April 9th, 2008, 03:38 PM

I have to say geoff777 that YOU if anyone have a bad attitude...
As for your request it's not impossible to do through a hack but it is CERTAINLY not the support staffs job to help you with modifications... I have made a suggestion in the suggesion forum how a solution could be made, but it is no 15 minute hack... sure if you hardcode it for you yourself it can be done in 15 minutes, but not if it should work for every situation...

Chuck S · April 9th, 2008, 03:43 PM

Well your always gonna find some negatives sure but why not point out the thousands of posts of great job or best support every of any company that litter these very forums. They are alot easier to find then negatives.

There is no standard to do that with vbulletin or any forum as I have posted numerous times in this thread.

I do not think you are understanding the complexity of this or how this is something we can not support which is why after all these years of a suggestions years back it was never added. Read my response here as I go even more indepth in my thoughts on this.

http://www.photopost.com/forum/showp...70&postcount=2

vbulletin does not even support multiple languages and relies on user submissions much like we do. As a result there is no standard to work with. How are we to determine what a language is or code something in our product. Like the default vb language is English (US) are we suppose to hard code some option in our files that this means english.php in our application?, what do we do about the tons of other user submitted languages. There is no way to do what you want to do.

geoff777 · April 12th, 2008, 03:50 PM

Lol sure my attitude stinks but so does the support for this paid software.

I pay a similar price for vb and get ticket support and great forums plus vbulletin.org for mods.

Language support as been requested time and time again.
It's obviously been a weakness in PP but nothing as been done.
Until you complain with a stinky attitude nothing will happen here.
PP needs to listen to it's customers, look at the opposition, and get coding to keep ahead of the game.

Chuck S · April 12th, 2008, 06:09 PM

vbulletin.org is not vbulletin.com so that has nothing to do with jelsoft who makes vbulletin.com. Just a clarification there as most people confuse the two.

As far as language support we have been very clear why it is near impossible to support forum languages especially since we dont support many of them.

I posted that little mod that works nice in the mod forum to switch your gallery language and it works nice use it as you wish.

Photopost does listen to its customers as many customers can tell you. When we are in a beta we add many features customers want and those who participate see this regularly just look at all the Photopost announcements on the software features added I can guarantee you about 80% of those are customer suggestions.

Simply point with any program you need to weigh what you can and can not do and in Photopost we need to consider what we can do if we add a feature it needs to be supported in all 16 different integrations and this is not a feasible option so it has never been added.

geoff777 · April 13th, 2008, 11:10 AM

lol thanks Chuck I haven' got your mod to work yet ....

I'm sure you'd like to feed me to your Guppy's

I'll shut up ... you're very diplomatic, thanks for the mod.

Geoff

Chuck S · April 13th, 2008, 12:27 PM

If you follow the mod thread to a tie it should work and you can reply there if you wish and i can give ya some hints.

Now as far as diplomatic i have to be i work with support

It is my job to inform you what is support and what is code mods and give appropriate answers. Lots of people have the issue you had regarding what is the mod of support. I mean go to vbulletin.com and ask them to do something to the code it was not meant to do and they will send you to the mod forums. No software company can support the multitude of different posibilities people expect in software. Its all about balance. If we could have come up with a full proof way to support the forum language in our software we would have done it. We have enough issues with people posting language submissions to our software to keep things current. I think honesty we are the only software I know that actually releases the software product with multiple languages in the download supported. Most others have language mod forums where you can download addon's users upload.