 | |  | | | Photopost Pro How Do I...? Wondering how to do things in PhotoPost? | 
February 29th, 2008, 08:06 PM
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#1 (permalink)
| | Member Verified Customer
Join Date: Dec 2007
Posts: 37
|  Photo Right But Thumb Rotated
I am not sure how to fix this issue. The photo is showing up correctly but the thumb is rotated. How do I get them to sync?
Thanks so much,
Joeycano
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February 29th, 2008, 08:22 PM
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#2 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,695
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Do you have a link? I have never heard of something like this.
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February 29th, 2008, 08:38 PM
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#3 (permalink)
| | Member Verified Customer
Join Date: Dec 2007
Posts: 37
| link
http://www.thaibulletin.com/photopost. Also, I had you guys do the install so you should have my login info if you need it. Please advise if I changed the password so I can forward it to you.
Last edited by Joeycano; February 29th, 2008 at 09:20 PM.
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February 29th, 2008, 09:32 PM
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#4 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,695
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I dont have any logins for you site as I do many installs but you can try editing your photo and flipping the thumb back
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February 29th, 2008, 09:45 PM
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#5 (permalink)
| | Member Verified Customer
Join Date: Dec 2007
Posts: 37
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I have already removed the photo and re-uploaded it (no luck). Also, I tried flipping it to correct the problem but it is still out of sync. Also, tried the rebuild function without success. Not sure what to do?
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February 29th, 2008, 09:48 PM
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#6 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,695
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I have never heard of such a thing. The thumbnail is made from the uploaded photo it would never be rotated in any manner. You can only rotate a photo when editing it and that would rotate both photos. At any rate like I noted I have no login and can not see your site
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February 29th, 2008, 10:01 PM
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#7 (permalink)
| | Member Verified Customer
Join Date: Dec 2007
Posts: 37
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I'm not sure if you were able to see the issue on my photopost main page?
When I rotate the photo both the thumb and photo rotate out of sync:
- Thumb: If I make the thumb look correctly the photo is out of sync.
- Photo: If I make the photo look correctly the thumb is out of sync.
I will PM you my login info so you can take a look if you are willing. I will try to upload other photos to see what happens
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February 29th, 2008, 10:03 PM
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#8 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,695
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yeah I would not understand why you have this issue unless your host has broken you image processors on the server which would be a possibility if this is something that has come up
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February 29th, 2008, 10:09 PM
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#9 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,695
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yes your imagemagick is broken GD2 works
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February 29th, 2008, 10:17 PM
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#10 (permalink)
| | Member Verified Customer
Join Date: Dec 2007
Posts: 37
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Nice to hear it was a simple setting change. As always, thanks for your immediate reply. Good to see your devotion to PhotoPost and its users.
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February 29th, 2008, 10:20 PM
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#11 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,695
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enjoy your weekend Joey
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