Gallery logging out

Jason2 · February 12th, 2008, 02:17 PM

If I click the gallery link on the navbar, I am just logged out.

No matter what I do, it simply won't work.

I have the forums and the gallery cookie setting / ... but I have a test board on the same domain, /vbtest ....... I set the test boards cookie to /vbtest

So, will the forums and gallery need to be /forum ?

Regards Jason

Chuck S · February 12th, 2008, 03:31 PM

Your cookies in both products will need to be set like this

cookie path /

cookie prefix bb

cookie domain .domain.com

You can not set your forums to /vbtest and expect to be logged into the gallery as your only setting the cookie to be read over the forum.

Hope this helps.

Jason2 · February 12th, 2008, 04:53 PM

I've said there both / .. my forums and the gallery.

I didn't say have it as /vbtest, I said that's the directory my test board is in.

I can't change nothing, as when I go to the gallery, I'm logged out, there fore aren't able to login to admincp.

Regards Jason

Chuck S · February 12th, 2008, 05:10 PM

Okay but if you go to your gallery like this log in and change your cookies to what is noted.

/gallery/misc.php?action=login&login=yes

Jason2 · February 12th, 2008, 08:14 PM

It seems to be working now, will let you know how it is in a while.

Thanks for your help once again Chuck, much appreciated.

Hope I don't have to bother you again :P

Regards Jason

Chuck S · February 12th, 2008, 08:42 PM

Not a problem let me know if you need help.

Jason2 · February 14th, 2008, 09:18 AM

Ok, I can see what's happening now.

My site: www.techsupportteam.org

If I click the gallery link at the top on the navbar -- I stay logged in.

http://www.techsupportteam.org/gallery/

Now, If I click a photo or category I'm logged out.

I looked at the url in the address bar, and it misses the www. so, it looks like this - http://techsupportteam.org/gallery/s...rs.php/cat/500

So, how do I make that stay www. that way I shouldn't get logged out.

Regards Jason

Chuck S · February 14th, 2008, 09:20 AM

Hello as noted in my initial reply if you wish cookies to work for all subdomains they must be set like in my initial reply the same in both Photopost and vbulletin.

Jason2 · February 14th, 2008, 10:33 AM

Well, in my vB I have cookie set to '/'. There is really nothing to else to use, I only use one domain and that's www.techsupportteam.org

I set my cookie domain in vB to techsupportteam.org. and still the same when I click a category/photo.

Regards Jason

Chuck S · February 14th, 2008, 02:27 PM

Please check out my initial reply. You must set the cookie domain to this below for the cookie to be used on both subdomains.

.techsupportteam.org

Note the period on front of the domain name.

Jason2 · February 14th, 2008, 02:35 PM

It is.

I can't even get in the ACP now, it just logs me out. Even with /gallery/misc.php?action=login&login=yes

Regards Jason

Chuck S · February 14th, 2008, 02:49 PM

You can PM me an admin login if both your vb and photopost are set correctly cookie wish you should be fine.

Jason2 · February 15th, 2008, 11:47 AM

I did chuck -- any news on this?

Regards Jason

Chuck S · February 15th, 2008, 04:43 PM

I dont have permission to view your vb admin cookie settings but your issue is simple. Your cookie domains in Photopost and vb are not set to this

.techsupportteam.org

Your vb cookie domain is entered as www.techsupportteam.org and it seems your doing the same to photopost yet your photopost is installed on techsupportteam.org so you have locked yourself out of photopost. You can only get back in by setting your cookies in vb as I noted and relog in to create a proper cookie that works on all subdomains and then you can change photopost to the .techsupporteam.org

Jason2 · February 15th, 2008, 04:47 PM

Ok, it works now.

But as I've said, I would like it so www. is at the front before http://

How would I do this?

I have that index.php you told me to create, yet it's still the same.

Regards Jason

Chuck S · February 15th, 2008, 04:53 PM

You can login to the photopost admin and change your urls to add the www. on there in global options and that should assist. I always recommend the cookies stay at .domain.com incase people try accessing things without the www.

Jason2 · February 15th, 2008, 05:09 PM

I will try that, but on most boards I see, example here, www. stays at the front of the url.

Regards Jason

Chuck S · February 15th, 2008, 05:18 PM

Only if a user types that url in on the forum

If you leave a cookie domain blank then it is only created on the url the user is on and then you have a product installed on another domain without the www then you will be logged out like you see.

Jason2 · February 15th, 2008, 05:21 PM

If I click Photo Gallery at the top of the navbar here, then a click a category, www. stays in front, so I don't type the url in.

Also, access my site from here www.techsupportteam.org, it's missing the www. again, I've even got the index.php that you told me put in. Any ideas?

Regards Jason

Chuck S · February 15th, 2008, 05:32 PM

Look at your forward in that file the header location needs to have a www. in it in that index.php file. it would appear to me your forwarding them to the domain without www.