Purchase? Member area upgrade?

[wiredinoc]

Guys, have an expired license and want to renew to upgrade to 6.0.

Is the "renew member access" option in the PP.com cart what I am looking for or do I need to pay full boat again?

This is confusing for customers. Recomend fixing this ASAP.


Please advise.

thanks

[Chuck S]

How is this confusing please explain?

Each service is hyperlinked and explains which each is for.

http://techimo.stores.yahoo.net/renmemarac.html

[wiredinoc]

Yeah dude, I have access to my members area from my previously purchased license. My license is expired, and I want to renew so I can upgrade to 6.0. Do I need to "purchase" photopost for $129, or just purchase the $39 access to the members area?

Take a step back and put yourself in the customer's view for a moment. That's confusing. Descriptions mention nothing.

What do I need to purchase?

[Chuck S]

You would select "renew members area access" for $39.00 and your access will be renewed for one year and you will be able to download any upgrades for your product for the next year.

[wiredinoc]

Very cool, thank you. Recommendation - add that description in your cart.

Thanks again.

[Chuck S]

Each service is hyperlinked as I noted. Have a great day anything else we can do to assist let us know.

[qti]

I paid for renewal yesterday. When would I have access to download?

[Chuck S]

It can take up to 24 hours to process your order. It has been very busy last few days with the release of PP6 and the sale going on.