 | |  | | | Photopost Pro How Do I...? Wondering how to do things in PhotoPost? | 
September 27th, 2007, 05:13 AM
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#1 (permalink)
| | Member Verified Customer
Join Date: Apr 2006
Posts: 216
| Commenting Problem
When I (or our users) try to post or edit a comment, there is no box. 
Help is appreciated.
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September 27th, 2007, 07:16 AM
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#2 (permalink)
| | Member Verified Customer
Join Date: Apr 2006
Posts: 216
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Another user sent me this screenshot of what he sees:
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September 27th, 2007, 09:04 AM
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#3 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,941
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Well a missing box indicates to me you have a hack installed like vbspell which breaks the box.
Now as far as the second image with a small box you can try this edit so it appears to me your issue here is unclear which is your issue. vBulletin 3.68 quick reply box small | |
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September 27th, 2007, 09:33 AM
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#4 (permalink)
| | Member Verified Customer
Join Date: Apr 2006
Posts: 216
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Ok Chuck. Never heard of vbspell or anything like that so I don't know. I'll look at the other thread.
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September 27th, 2007, 10:01 AM
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#5 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,941
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Not a problem at all.
Those are the two things I pull up here on missing or malformed comments box. If there is anything else let me know.
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September 27th, 2007, 10:18 AM
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#6 (permalink)
| | Senior Member Verified Customer
Join Date: Oct 2005
Posts: 525
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Chuck, just a question, but shouldn't the code Michael included be in the newest build instead of a manual change we have to make? It currently isn't in there.
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September 27th, 2007, 10:49 AM
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#7 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,941
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I think that is something Michael posted for users to try he may include he may include that if enough users suggests that helps. You can ask him in that specific thread.
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September 27th, 2007, 12:33 PM
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#8 (permalink)
| | Senior Member Verified Customer
Join Date: Oct 2005
Posts: 525
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Just a FYI.. I added the additional code. It's no longer fixing the issue for members.
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September 28th, 2007, 09:02 AM
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#10 (permalink)
| | Senior Member Verified Customer
Join Date: Oct 2005
Posts: 525
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Chuck.
I am aware that you replace the code. (Actually, I am correct in my wording. The example by Michael specifically states that the only thing changed is what is in bold. That is what I added, and what I'm referring to when I say "I added the additional code). And I'm stating, it does not work. Having you constantly state "it works fine for me" is becoming very frustrating, because I know I have shown that there have been many bugs with this build that are happening on our site that are not happening on yours.
We have a help ticket system for our site. I have 6 different tickets, from 6 different members, who have cleared their cache, who still are having issues with this bug. All are using IE. What additional information do you need from me to get this fixed?
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September 28th, 2007, 11:01 AM
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#11 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,941
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I would suggest you redownload the build. Michael has informed everyone here with his latest release all bugs are fixed and I show they are.
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