Most users cannot upload...

[friends1976]

Most users are getting this error when trying to upload photos. Any ideas what is wrong or what I can do to fix the error??

Error 500 - Internal server error

An internal server error has occured!
Please try again later.

[Chuck S]

Can You upload?

Link to site and test user login?

Most common causes for upload problems are incorrect permissions on the uploads and data folders which need to be 777 at every level. You can also clear the folders under uploads if users are trying to upload files larger than your server can handle. Lets first track down whether this is all users or only some so we know how best to respond.

[friends1976]

Thanks, Chuck...

The test login is testtest with testtest as the password.

The site is www.digitaldivasdesigns.com/photopost

So far, I can't download either. I cleared the uploads directory. There's some more stuff in there now but it's still not working. Hmmm..

Thanks so much for your input!

[Chuck S]

I see tons of upload errors about permissions. Per our install instructions the uploads and data directories at every level need to be 777 permissions. If you need assistance email us at support@photopost.com.

[friends1976]

I emailed you and haven't heard anything back. I still need help, if you don't mind.

[Chuck S]

when did you email us just now? There are no old emails left unanswered so I will check and see if you just sent it.

[friends1976]

Hey Chuck,

I just resent it. I had sent it a couple of days ago. Hopefully, it'll go through this time.

[Chuck S]

Okay will go check.