upload goes to blank screen

Silver_2000 · September 15th, 2007, 08:25 PM

some users upload pictures and the upload never finish it says preparing to process list them refreshes to end at a blank page with the following URL

http://www.prowltalk.com/gallery/bul...ll=no&dthumbs=

I can upload as admin and using a test user - I matched the user groups of the test user to the users that are having trouble, was able to duplicate the issue with that one user but havent yet fixed it

I updated the usergroups from VB and confirmed that all the groups the user is in are allowed to upload

Chuck S · September 16th, 2007, 12:29 PM

Common issue when using GD2. FTP to your site clear all directories under your photopost uploads directory and then apply the php ini_set line to give PHP more memory. Your server image processor GD2 which is part of PHP is chocking on the upload.

http://www.photopost.com/forum/showp...45&postcount=2

frapedopoulos · November 6th, 2007, 04:01 PM

Quote:

Originally Posted by Chuck S

Common issue when using GD2. FTP to your site clear all directories under your photopost uploads directory and then apply the php ini_set line to give PHP more memory. Your server image processor GD2 which is part of PHP is chocking on the upload.

http://www.photopost.com/forum/showp...45&postcount=2

Where do you put the php ini_set to? Or how I dont understand..

Chuck S · November 6th, 2007, 04:17 PM

The ini_set line goes near the top of pp-inc.php file as noted right under error_reporting line. Let me know if you need more help there.

frapedopoulos · November 6th, 2007, 04:37 PM

One does it matter if its a shared server? Im under a hosting plan..
Two is that all I put is this ini_set ?

Chuck S · November 6th, 2007, 04:39 PM

yes the edit is as noted. Does not matter if your on a hosting plan.

frapedopoulos · November 6th, 2007, 04:44 PM

Ok so I added the ini_set right under error reporting and I still get this error..

Lol dont get it...

Code:

Content visible to verified customers only.

Chuck S · November 6th, 2007, 06:08 PM

right but what are setting the memory to 40M okay so did you clear out your uploads folder like suggested and try uploading a file. How big is the file? You can try smaller files to see what size will cause issues and set your filesize limit in edit usergroups accordingly. You can also try making your max image height width in upload options a bit smaller.

frapedopoulos · November 6th, 2007, 07:14 PM

Quote:

Originally Posted by Chuck S

right but what are setting the memory to 40M okay so did you clear out your uploads folder like suggested and try uploading a file. How big is the file? You can try smaller files to see what size will cause issues and set your filesize limit in edit usergroups accordingly. You can also try making your max image height width in upload options a bit smaller.

You mean delete all the pictures in the upload file? Also I even attempted to upload a picture 100 x 100 pixels and it didnt work got the same error message.. Also another member which I asked just uploaded an image with no problem. Its seems to affect only me..

Chuck S · November 7th, 2007, 08:39 AM

Yes clear your uploads directory then try that one file.

frapedopoulos · November 7th, 2007, 09:04 AM

Ok thanks that seemed to work by deleting the files in the upload directory.

Chuck S · November 7th, 2007, 09:10 AM

No problem have a good day.

frapedopoulos · December 5th, 2007, 12:57 PM

Im having that same problem again.. It only happens when I upload pictures.

Chuck S · December 5th, 2007, 01:25 PM

The link I posted is in post 2 should help but here is another again common gd2 issue

http://www.photopost.com/forum/showp...66&postcount=6

Alfa1 · December 13th, 2007, 02:47 PM

I have got the same error.

My phpini file has a limit of 20MB.

Photopost admin settings:
Max allowable image width/height in pixels: 25000
Upload File Size Limit (kB) for administrators: 50000

In my upload folder there are many subfolders. (if i understand this correctly these contain the photo's in my image gallery)
New uploads are uploaded to the folder named '1', but this folder is empty. Please advise.

Chuck S · December 13th, 2007, 03:38 PM

You can increase your php memory to 32 or 40 if you wish. Now your photopost images are located in the data folder not uploads. You can clear your uploads folder. You can increase your memory in php as noted and I would suggest more reasonable max image height width statements in upload options like 800-1200. As far as max file allowed to upload that can be no more than your php max filesize which is usually 2mb which would be 2048 so 50000 is way too high.

Alfa1 · December 25th, 2007, 04:24 PM

I have changed the max height/width to 1200.
Is there a difference between the PHP limit and the limit in phpini?
If not, then the limit is 20MB, so then I should set the Upload File size limit for usergroups to 20.480. Is that correct?

Chuck S · December 25th, 2007, 07:41 PM

Well yes phpinfo is your php limit. Now there are several things you need to change in php to allow big uploads like the memory limit, max upload filesize, post max size and max execution time. You redo your php restart the server and yes put the correct filesize in upload options in admin.

Alfa1 · December 29th, 2007, 11:15 PM

What settings would you recommend?

I am now getting this error:

Quote:

Fatal error: Allowed memory size of 20971520 bytes exhausted (tried to allocate 3072 bytes) in /home/mydomain/domains/my-forum.com/public_html/photopost/image-inc.php on line 103

Chuck S · December 29th, 2007, 11:17 PM

Maybe this

memory limit 40M
max execution time 0
post max size 10M
max upload filesize 10M