Entire Gallery - Photos not visible!.. no change to path.. Please help!

alma townsend · August 28th, 2007, 11:31 AM

Not sure what has happened. I have made no changes to my paths but now all of my image links are broken. The data is intact, the path is correct, what could this be?

www.thescraphabit.com/photopost

Thank you for your help!
Alma

Chuck S · August 28th, 2007, 11:37 AM

The files do not exist on the server at all here is a direct url

http://thescraphabit.com/photopost/d...07-preview.jpg

alma townsend · August 28th, 2007, 11:41 AM

Hi Chuck,
I'm confused... I can see all the image files in the data folders via my ftp connection.
?
Alma

alma townsend · August 28th, 2007, 11:53 AM

Hi Chuck,

This is the url for the file on my ftp. The difference is the memberid # in the prefix of the file name....

http://thescraphabit.com/photopost/d...07-preview.jpg

alma townsend · August 28th, 2007, 12:22 PM

It seems the link for the image is adding the member id to the image files name. Where is this generated and why could it have changed?

Example:
an image file name that is: ATOWN_puppy.jpg
is becoming: 1456ATOWN_puppy.jpg (with the 1456 being the member ID)
this file does not exist so of course won't display

Thanks

Chuck S · August 28th, 2007, 12:42 PM

Are you sure you have not updated files or reverted to older photopost files?

I suggest you download the source and update all your files except the config files and header footer stylesheet

alma townsend · August 28th, 2007, 02:43 PM

No, I haven't updated any files.

What do you mean by source? I'd hate to mess things up even worse.

Thanks
Alma

alma townsend · August 28th, 2007, 03:19 PM

Chuck,
Any chance you can take a look with admin access?
alma@thescraphabit.com

I uploaded a new photo and it appears correctly, so I'm afraid to change anything.

Thanks
Alma

alma townsend · August 28th, 2007, 03:50 PM

I've test one more thing... I went into phpmyadmin and looked at the actual database. Those prefixed #s before my image file names appear in the database image field. If I remove the #s the image appears in my photopost gallery fine again.

I would obviously hate to have to do this manually for each image. As much as I need this fixed, it is more puzzling how this happened.

I'm requesting a backup from my ISP to see if perhaps taking it back a day will fix this, but again. How could this happen?

**************

I found that a couple of images are working..... the big image, not the thumbnail. The large image location also includes the memberid prefix but when this location is entered into the browser it redirects to the location without the memberid prefix. Here is an example of that:
http://thescraphabit.com/photopost/s...o=7533&cat=571

How does that redirect happen?

**********

Any help is appreciated. Thanks as always!

Alma

Chuck S · August 29th, 2007, 07:14 AM

Your site looks to me like it is running new database old files maybe

Try updating your files

alma townsend · August 30th, 2007, 10:20 AM

Hi Chuck,

I didn't know what else to do... I edited my database to correct the image file names and the images are now appearing correctly.

Alma

alma townsend · August 30th, 2007, 11:02 AM

I posted another problem. I should make sure my files are current. I am 5.31 and need to go to 5.62. I've ordered an upgrade service and requested you, Chuck... if you can do it

Thanks
Alma

Chuck S · August 30th, 2007, 11:44 AM

Well lets home that does not mess up anything would have been good to go in and see the issue.

We will perform your upgrade when your order is process and it has been sent to me

alma townsend · August 30th, 2007, 11:47 AM

Chuck, I have a db restore if you wanted to take it back again.

Alma

Chuck S · August 30th, 2007, 01:57 PM

lets do the upgrade and se where we stand before reverting anything