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how do i backup my database?
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August 9th, 2007, 08:22 PM
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420
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Join Date: Nov 2004
Posts: 548
how do i backup my database?
i tried doing it and got a ton of errors...
i don't want to post them here as they reveal my server paths...
may i pm the errors to someone?
i can't find the trouble ticket system here anymore.
thanks.
August 9th, 2007, 08:35 PM
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Chuck S
Photopost Developer
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Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,699
I would suggest two things to look at in admin global options
1. Verify the path to mysqldump on the server
2. Verify the path to the backup directory and make sure it is 777
We would need paths posted here if you want a more direct support response. The backup utility will not work with all mysql setups
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Photopost Developer and Support Engineer
Please do not PM me for support or sales questions. Thank you for your understanding.
August 9th, 2007, 09:28 PM
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420
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as far as i can tell, the path is correct.
if it is not compatible with mysql setup, how do i backup?
is there a support ticket system somewhere i can send you my server paths privately?
August 10th, 2007, 08:30 AM
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Chuck S
Photopost Developer
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Location: Abingdon,MD
Posts: 71,699
We would not be able to tell if a path is right on your server unless you where on your server
The biggest thing you can do is post your issue here with errors on the support forum or email
support@photopost.com
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Photopost Developer and Support Engineer
Please do not PM me for support or sales questions. Thank you for your understanding.
August 10th, 2007, 06:40 PM
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420
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Join Date: Nov 2004
Posts: 548
aha, i can email support, thanks chuck, that's what i was looking for...
August 10th, 2007, 09:36 PM
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Chuck S
Photopost Developer
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Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,699
no problem
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Photopost Developer and Support Engineer
Please do not PM me for support or sales questions. Thank you for your understanding.
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